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Senior Product Manager

Employer
Foundant Technologies
Location
Montana, United States
Salary
Salary Not specified
Closing date
Jan 1, 2021

POSITION SUMMARY In this role, you will serve as a mentor to a newer group of product management team members who are eager to learn and evolve a two-year old department. The person in this role will help define what the future vision of Product Management and delivering value at Foundant look like. As a Senior Product Manager at Foundant, your role will be made up of many aspects. First and foremost is delivering value to our customers (internal and external) by defining, prioritizing and communicating the features, enhancements, upgrades and new products to be released. You’ll need to understand our users and customers by measuring product usage, reviewing customer feedback and doing continual market research. Internally you will be an advocate for the product in cross-departmental meetings, representing and communicating the roadmap and product strategy. Your role will be required to travel (post covid) and evangelize for Foundant and our products. Finally, you will be a team player across the company, helping teams solve problems and find solutions to prevent these problems in the future.

DAY IN THE LIFE As a Senior Product Manager, your day may look like this:

- First thing, scan emails that came in overnight, or you didn’t get to yet, prioritizing and responding.

- Morning meetings (standups, backlog grooming, retrospectives, crossdepartmental...etc.)

- One of the Alpha clients asked a question on our community forum. You jump in to answer and gather details to communicate to the team.

- You attend the weekly iteration meeting where the product team presents and discusses what’s coming in the next iteration, in order to proactively communicate to the company.

- You lead an event storming session with engineers on a migration tool for the new product.

- A product team member has questions about planning a new feature. You help them break it down into stories for the engineers to groom. 

- Marketing has a question about the Aplha and Beta timeline for our new product and what's involved. You jump on a call to answer questions and keep them moving.

- You round out the day with other team members by discussing what we’re seeing in user metrics so we can communicate with the company the following week.

 

SPECIFIC RESPONSIBILITIES:

• Develop and implement product strategies consistent with company vision

• Work with engineering and product to ensure high standards of reliability, quality, usability and measurements throughout each phase of product development

• Work with engineering and product to ensure our products meet standards such as, but not limited to: Security, Accessibility and Localization.

• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end product

• Work with senior management, clients and cross-functionally to create product plans and roadmaps

• Coach product team members and help coordinate cross-functional teams

• Produce and review product requirement documentation

● Product Manager of our new product slated to launch in mid 2021

● Ensure products and releases are launched correctly and on schedule

● In the future, work with a design team to produce prototypes as needed

● Make creative recommendations to expand product base and vision

● Develop KPI’s to measure product effectiveness and issues

● Develop ways to track product usage to ensure we’re hitting KPI’s

● Work with other departments to define, measure and plan based on company wide KPI’s

REQUIRED SKILLS AND EXPERIENCE:

● Previous working experience as a Product Manager (3 Years)

● Previous working experience as a Senior Product Manager (2 years)

● Proven ability to work with team members across departments, with a focus on meeting organization goals

● Exceptional customer satisfaction driven approach

● Outstanding communication and presentation skills

● Excellent organizational and time management skills

● Sharp analytical and problem-solving skills

● Attention to details

● Experience in product lifecycle management

● Familiarity with Agile framework

● Creative thinking skills

PREFERRED EXPERIENCE :

● In-depth knowledge of Agile process and principles

● In-depth knowledge of nonprofits (e.g. accounting, fundraising, grant management, CRM needs, volunteer management, key stakeholder needs)

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