Manager, Donor Engagement
TITLE: Manager, Donor Engagement
REPORTS TO: Director of Stewardship
ABOUT THE ORGANIZATION:
ADL (Anti-Defamation League) is the leading anti-hate organization in the world. Founded in 1913 in response to an escalating climate of antisemitism and bigotry, its essential mission hasn’t changed in more than 100 years: to stop the defamation of the Jewish people and to secure justice and fair treatment to all. Today, ADL continues to fight all forms of hate with the same vigor and passion. ADL is the first call when acts of antisemitism occur. A global leader in exposing extremism, delivering anti-bias education, and fighting hate online, ADL’s ultimate goal is a world in which no group or individual suffers from bias, discrimination or hate.
ADL’s CEO and National Director, Jonathan Greenblatt—an accomplished leader and entrepreneur in the corporate, public, and nonprofit sectors—was recruited to the organization in July 2015. He has injected new energy and brought a bold vision to the agency. Under Jonathan’s leadership, ADL is transforming itself, upgrading its capabilities, leveraging innovation, building partnerships, and pioneering new horizons.
The Growth Division at ADL includes the Development, Development Operations, Training and End-User Support, Reporting & Data Analysis, and Regional Operations teams. As a member of this key team at ADL, The Donor Engagement Manager will work towards moving ADL into a more donor-centric organization. This role will focus externally on working on corporate and individual donor benefits and recognition as well as assisting regional portfolio managers on a stream of stewardship opportunities. The Donor Engagement Manager will create donor stewardship materials and sometimes work on development writing.Responsibilities
- Collaborate with CSC, regions to streamline processes and ensures best practices in donor relations and stewardship.
- Support a process that prompts leadership and portfolio managers to maintain personal contact with major donors and volunteers and assist portfolio managers in creating a stream of stewardship opportunities.
- Create, define and ensure smooth delivery of benefits to donors at various giving levels.
- Analyze marketing and database data and respond with metrics-driven benefits and campaigns.
- Arrange, conduct and coordinate cultivation, stewardship and recognition activities such as signage, recognition in publications for corporate and individual donors.
- Execute and Manage ADL Frontline and Corporate Partners Against Hate Program.
- Serve as main point of contact for regions regarding corporate and individual stewardship and cultivation.
- Ensure that details of stewardship plans are compiled and communicated to all involved parties, and that the plan is documented, implemented and included in the moves management system.
- Ensure that portfolios management and moves management are being utilized, and SYBUNT reports and other tools are being teed up for regional and CSC use.
- Create donor stewardship materials.
- Work with the development team to initiate and write development materials.
- Excellent interpersonal skills and computer literacy required, including, database management and presentation programs (e.g. PowerPoint).
- Excellent writing and public speaking skills essential.
- Positive attitude and desire to learn and grow as part of a team.
- Strong organizational and administrative skills, with a demonstrated track record of establishing effective systems that foster collaboration and improve efficiency required.
- Commitment to transparency, accountability and direct communication.
- Ability to work independently as well as collaboratively in a fast-paced environment with multiple priorities and tight deadlines.
- 5 to 7 years of fundraising and development experience required.
- Previous work in a national organization with multiple satellite offices a plus.
- Demonstrated success in donor stewardship.
- Bachelor’s degree or equivalent work experience required.
The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.
Salary and benefits are competitive and commensurate with experience.
ADL is an Equal Opportunity Employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local legislation.