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Manager of Philanthropy Operations (Sr. Systems Analyst), Office of External and Regulatory Affairs

Employer
New York City Health + Hospitals
Location
New York, United States
Salary
$36,686.00 - $65,000.00
Closing date
Jun 4, 2021

SUMMARY OF DUTIES AND RESPONSIBILITIES:

General tasks and responsibilities will include:

  •  Management and administration of the fundraising database, including data entry, tracking, reconciliation, and reporting.
  • Providing quality control for data entry, constituent information management and data imports.
  • Extracting data from fundraising software to facilitate mailings and reports. Uses Word, Excel, Access, and other programs as needed. 
  • Coordination of and assistance with the development of year-end departmental reports, as well as regular periodic reports in each fundraising area. 
  • Monitoring users’ access and security rights, performing monthly and annual maintenance tasks, and support in development of relevant policies and practices.
  • Supporting and training staff regarding using the system, interpretation of records, producing mailings and reports, business processes and policies, and other related matters to maximize effectiveness of fundraising system.
  • Interfacing with IT, Finance, and other relevant internal stakeholders.
  • Overseeing gift processing and acknowledgement functions, maintaining a donor-centric philosophy.
  • Anticipating the needs of supervisor and team members, helping ensure that projects are completed in a timely and accurate manner.
  • Interacting as needed with donors and prospects, system leaders.
  • Working in a multi-disciplinary, "team-oriented" environment.
  • Improving work flow process for optimal performance; taking ownership and following through on problems or requests made by team members, system leaders, or donors.
  • Assisting with distribution of various materials, keeping internal mail lists current and accurate.
  • Developing a strong working knowledge of health system’s mission, vision, and strategic objectives, as well as an understanding of the marketing/communications process.
  • Providing effective support to supervisor as evidenced by timely, accurate completion of all assigned projects; organization of files, and typing and production of high quality, professional documents with little direction.
  • Maintaining certification and/or formal knowledge and training in relevant database(s) and database management.

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