Development Associate
- Employer
- Miriam's Kitchen
- Location
- Maryland, United States
- Salary
- $42,000.00 - $46,000.00
- Closing date
- Jun 22, 2021
View more
- Position Type
- Fundraising, Fundraising Administration
- Fields
- Social Services
- Employment Type
- Full Time
Position:
Development Associate
Classification:
Non-Exempt
Reports to:
Director of Individual Giving
Salary Range
$42,000-$46,000
ABOUT MIRIAM’S KITCHEN
Founded in 1983 as a soup kitchen, Miriam’s Kitchen has evolved over the years to provide
more than meals. Today, Miriam’s Kitchen is a critical player in the fight to end chronic
homelessness in DC. On the direct services level, we help our guests improve their health,
increase their income and obtain housing through a range of programs and partnerships. And at the systems level, we work with leaders across the city to make instances of homelessness rare, brief and non-recurring.
ABOUT THE POSITION
As the Development Associate, you will join a team of experienced fundraising professionals and build experience in individual, foundation and corporate fundraising. Your main role will be to provide administrative, donor, and gift processing support to the Development Department.
You will join an organization where everyone is self-motivated, driven, and clear about our ultimate goal—ending veteran and chronic homelessness in DC.
We take our work seriously, AND we are committed to a culture of innovation, support and fun. If you are meticulous, a fast learner, and can see the forest and the trees, then we want to speak with you!
DUTIES AND RESPONSIBILITIES
Donation Management:
-
Process contributions, including
direct mail, email and phone responses; offsite deposits; event
gifts; and donations made through the organization website;
Scan and import letters and other
special instructions onto donor files in Salesforce and
server;
Work with the Performance Management
to ensure checks are deposited weekly and entered into Salesforce
accurately;
Assist with donations and pledges
made through the Combined Federal Campaign and America Charities,
matching gift companies, workplace giving, and online charity
services;
Notify team members of special
handling and other important giving;
Flag high-level donors for follow up
by Development;
Support the Chief Development
Officer’s (CDO) caseload of donors by handling all major
gift correspondence and donor files within our donor
database;
Research volunteer database and
giving patterns to alert team of corporate, foundation, and major
donor prospects;
-
Prepare packets for donor meetings
and outreach;
Maintain State Registrations;
Provide admin support to CDO when
requested;
Schedule and coordinate volunteers to
assist with mailings and special projects;
Coordinate and reserve meeting space
for donor meetings and development team;
Assist with relevant reports for the
development team and board to help prioritize fundraising,
track activities, progress to goal
and collection of outstanding pledges;
Support collection of outstanding
pledges; and
Other duties as assigned.
Donor Communications
-
Generate and process donor
acknowledgment letters in a timely manner;
Create customized letters for the CDO
and Chief Executive Officer (CEO);
Perform thank you calls;
Manage the development email
box;
Call monthly donors for payment
updates;
-
Respond to general donation inquiries
from supporters and potential supporters, maintaining a high
standard of customer service;
-
Direct inquiries not related to
development to appropriate staff; and
Assist with proposals and reports as
needed.
Events Support
-
Assist with donor-led volunteer
groups (coordination, prep, and welcome);
Attend and support Miriam’s Kitchen
signature events as needed;
Support and represent Miriam’s
Kitchen at events that may fall on nights and weekends;
Manage and oversee all Combined
Federal Campaign and America Charities events; and
Attend other events as
necessary.
The duties listed above are intended only as illustrations of the various types of work that may
be performed. The omission of specific statements of duties does not exclude them if the work is
similar, related, or a logical assignment for the position.
QUALIFICATIONS
Knowledge, Skills and Abilities
-
Two years of donor database
experience;
Excellent oral and written
communication skills;
Meticulous attention to
detail;
Database experience, Salesforce
preferred, to pull and maintain timely reports;
Proficiency in Microsoft Office
applications including Word, Excel, and PowerPoint. Advanced Word
and Excel skills preferred;
Basic knowledge of fundraising and
donor gift processing;
Ability to research donor information
for accurate record keeping and assess potential for greater
giving;
Problem solver and creative thinker
who can contribute to gift processing time saving ideas and
efficiencies;
Excellent interpersonal and
relationship-building skills to effectively work with a variety of
people and personalities across the organization and with
external audiences;
Ability to present, inform and
motivate individuals and groups about Miriam’s Kitchen’s mission
and the importance of raising funds in support of the mission;
Understands the confidential nature
of donor information and maintain confidences;
Ability to troubleshoot software
issues and reach out for further help if necessary;
Proven ability to manage workflow,
multiple tasks, and meet deadlines to completion;
Excellent organizational, time
management, and calendar management skills;
Ability to work independently and
research answers to questions once given a specified task;
and
Ability to show up on time and adhere
to the assigned work hours.
Believes passionately in Miriam’s
Kitchen’s mission, vision and values and committed to radical
hospitality;
Strong interest in and commitment to
social justice and equity by ending chronic homelessness in
DC;
Comfort working with diverse
populations, including staff, stakeholders and guests with a
variety of backgrounds and lived experiences;
Working conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
-
Regularly sit at a computer station
and operate electronic equipment;
Frequently lift, carry and position
objects weighing up to 30 pounds when moving supplies and managing
special events;
Typically stand, bend, stoop and
crouch while working special events;
Regularly move about the facility to
coordinate work; and
Occasional weekend and evening
work.
Benefits
Miriam’s Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short-term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.
To Apply: Please submit your resume, cover letter, salary requirements, and writing sample (e.g. thank you letter to a donor) to Jen@TaylorMadeExperience.com with “Development Associate” as the subject line.
Miriam’s Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. People of color, people with lived experience in the issues MK works on, veterans, and LGBTQIA persons are strongly encouraged to apply.
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