Director of Individual Giving

The Schwartz Center for Compassionate Healthcare
Massachusetts, United States
Salary Commensurate with experience
Jun 14, 2021
Jul 13, 2021
Employment Type
Full Time

The Schwartz Center for Compassionate Healthcare is a national nonprofit leading the movement to put compassion at the heart of healthcare. Research shows that when caregivers are compassionate, patients do better and are more satisfied. Caregivers find greater meaning in their work, experiencing less stress and burnout. Hundreds of healthcare organizations in the U.S., Canada, Australia and New Zealand are Schwartz Center members, in addition to 200 sites in the U.K. and Ireland that conduct our Schwartz Rounds program. Together, we are helping hundreds of thousands healthcare professionals provide compassionate care to millions of patients. Our operational budget is funded approximately 60% by philanthropy, with funds coming from individual, corporate and foundation donors, and 40% by earned revenue, including from our membership.  


You are an energetic, experienced fundraising professional with a successful track record of cultivating, soliciting, and closing individual gifts; developing an annual giving program; building and sustaining relationships with donors, volunteers and members of healthcare and/or businesses communities. You are also a strategic and results-oriented self-starter; possess strong inter-personal skills along with high integrity and work ethic; a flexible, consensus builder; a respectful team player who connects with the organization’s mission and is able to communicate it in a meaningful way to existing and prospective donors. You’re resourceful and are constantly learning and thinking innovatively. You’re a quick study and can roll with change. You want to be part of a high performing, mission-driven, and growing organization striving to create a more compassionate healthcare world.

Reporting to the Senior Director of Development, the Director of Individual Giving solicits and manages a portfolio of major gift prospects. The Director proactively plans development events tailored to various audiences, with the goal of attracting and retaining mid-level and major donors. S/he also formulates and executes the annual strategy, including written appeals, for segmented direct mail and electronic appeals. The Director actively partners with the CEO, COO and CMO to match donors’ interests with organizational needs and works closely with the Senior Director of Development and the Senior Director of Finance to assist with budgets. S/he will serve on the senior leadership team for the Development Department, actively collaborating in prospect review with all team fundraisers and serving as a mentor in the department and with all staff. This key position requires a professional with a deep understanding of non-profit organizations, preferably in healthcare; significant experience with the full spectrum of fundraising with individual donors; and a high level of professionalism, organization, collegiality and self-motivation.

Primary Responsibilities

  • Identify, cultivate and secure new mid and major levels for the organization annually.
  • Manage a portfolio of existing mid-level and prospective major donors who have the capacity and inclination to make gifts of $5,000+ to the Schwartz Center. This includes proactively securing meetings and leading communications with the goal of bringing them closer to the organization.
  • Direct donor relations and serve as the lead stewardship writer for the Schwartz Center, including but not limited to donors directly under management.
  • Direct annual appeal strategy, content, and results analysis.
  • Participate in team-wide coordinated solicitation efforts for the Annual Dinner.
  • Provide individual donors with relevant and current information on organizational milestones and/or invitations to cultivation events.
  • Partner with Senior Director of Development on individual giving annual revenue budget and participate in all revenue budget discussions.
  • Create budgets for programs and proposals in concert with the Senior Director of Finance.
  • Conduct new program proposal development for major donors to address funding gaps.
  • With the Development Team, develop strategies for outreach and actively monitor possibilities for new relationships.
QualificationsWE'RE A GOOD FIT IF YOU HAVE: 
  • BA/BS and/or a minimum of 7 years of relevant experience
  • Excellent inter-personal skills
  • Excellent verbal communication skills
  • Exceptional writing skills, preferably in a development context
  • Established record of personal fundraising solicitations, volunteer management, and writing and submitting proposals
  • Strong organizational skills, detail-oriented, and efficient
  • Strong commitment to quality work, customer service, and high productivity
  • Ability to think critically and creatively
  • Flexibility to handle multiple tasks at once
  • Skills to manage up and across
  • Comfortable working within the guidelines of a larger institution
  • Strong commitment to quality work, customer service, and high productivity
  • High degree of initiative and independent judgment
  • Sensitivity, good judgment, relationship-building skills and overall standards of excellence in communicating with members and prospects in person, by phone, and through written correspondence.
  • Ability to work under pressure
  • Excellent computer skills including extensive knowledge of MS Word, Outlook, Excel, PowerPoint
  • Experience with fundraising software as an independent user  
  • Desire to be a part of a mission-driven organization that is creating a better healthcare world 

For a deeper look at our vision and team, read more here  


  • Please submit a cover letter with your application.
  • Currently, the team is working remotely. We are open to a hybrid or remote worker who will travel as needed.