We are seeking a data driven, tech savvy, collaborative team
player to be our Development Database Manager--a key member of the
Perkins’ fundraising team. You will be responsible for managing and
administering the development donor database (Blackbaud Raiser’s
Edge NXT), with an eye for maximizing fundraising and donor
stewardship effectiveness. A can-do attitude, strong communication
skills and competence in the following areas will be critical for
success: data imports/exports, data quality and integrity, data
analysis and information retrieval (creation of reports, queries,
exports), and the ability to learn new software programs. You will
juggle multiple deadlines and work with groups across campus
including our digital marketing team on data syncing and our
business office on monthly reconciliations.
Reporting to the Director of
Development Operations (DDO), the Development Database Manager is a
key member of the Perkins fundraising team responsible for the
integrity of and operations related to the development donor
database (Blackbaud Raiser’s Edge NXT) including
integration/syncing with online tools and coordination with other
Perkins databases as necessary – all in support of Perkins
S/he will implement database business rules and procedures,
build and maintain reports, create and maintain complex queries and
exports for frequent list requests, and provide staff training.
S/he will be expected to make data and technology recommendations
and decisions for the Development Department based on
organizational needs and sound business practices. S/he will
regularly assess data and technology needs and seek ways to improve
functionality, efficiency, and accuracy. This position works
closely with all development database users, as well as IT, the
Business Office, and Marketing department.
Essential Duties and Responsibilities:
Database Integrity & User Training
Design and implement training in Raiser’s Edge NXT (both
database view and web view), Classy, PaperSave, Google Suite, and
Excel for new and existing staff as needed. Identify new training
needs and produce written user guides. Stay current on updates to
software in use and update team as needed.
Troubleshoot user issues. Engage external support or IT
staff support when necessary.
Recommend and implement best practices, policies and
procedures with regard to fundraising team’s use of technology
(primarily but not limited to, the donor database).
Alongside the DDO, ensure the department adopts new
systems in order to enhance operations & improve
Pro-actively assess needs and make technology and data
recommendations for the Development Department based on
organization priorities and data best practices.
Work closely with IT department on list sharing between
Perkins data systems such as those housed in Salesforce (Outreach)
and PowerSchool (Current Students). Maintain various constituent
lists and groups in Raiser’s Edge such as parents, alumni,
students, and board members.
Oversee database coding structures – recommend and
develop new structures & codes as needed.
Perform proposal/opportunity related updates. Import and
globally add/change gifts, actions, proposals, appeals and package
Manage data enrichment/append services including but not
limited to Phone, Age and Address Updates.
Maintain ImportOMatic profiles used to bring data into
Raiser’s Edge from our online donation platform (Classy), lockbox,
and additional event-related web tools. Ensure accuracy of data
flow, working closely with Operations Coordinator.
Responsible for accurate and timely donor list pulls from
Raiser’s Edge, using query and export, for direct mail appeals,
cultivation mailings, event invitations & sponsorship appeals,
and other development department activities. Produce quarterly
model files for direct marketing list-sharing and list co-ops.
Under the guidance of the Director of Development Operations
and in collaboration with other Development staff, develop and
maintain custom reports (currently created in Crystal Reports) and
analysis for both institutional and individual giving teams.
Determine best tools for producing reports and
dashboards, design and produce necessary queries and exports in
Raisers Edge to populate reports, verify accuracy of data, update
and edit as necessary. Train staff on how to enter data and run
Produce ad-hoc lists, reports or analysis from RE as
requested for Development staff, Business office or other Perkins
Use Microsoft Excel and/or Google Sheets to complete
supplemental analyses of gift data, such as gift pyramids,
utilizing pivot tables and intermediate-level formulas such as
Maintain competency in online tools (including email
platform, donation pages and credit card processing gateways) in
order to advise Development and Marketing/web teams on procedures
to ensure accurate donor data use and syncing between platforms.
Update and analyze email lists from both systems as needed.
Oversee and work closely with Annual Fund Manager and
Operations Coordinator on systems for tracking monthly
Work with Special Events team on optimal use of database
to track event participants and dollars raised. Support SE use of
other software such as Auction or Text to Give tools.
Work with Planned Giving staff on optimal use of database
to track gift intentions and realized planned gifts.
Support gift processing as needed during busy times.
Provide financial data for business office and work closely with
DDO on monthly reconciliations.
Perform other related duties and tasks as assigned by or
the Director of Development Operations.
Supervises database consultants or interns.
High level of organization, accuracy and
attention to detail.
Ability to maintain a professional and considerate
demeanor, communicate effectively and professionally with staff,
vendors, volunteers and donors and have a strong work ethic.
High level of technology competency to understand complex
data systems and the ability to learn new software programs.
Ability to evaluate problems, display sound judgement and
Ability to manage multiple, sometimes competing,
deadlines in a calm manner.
Ability to maintain confidentiality, security and
integrity of constituent data.
Ability to work collaboratively with others while driving
Required Education and/or
Three or more years of related experience with Raiser’s
Edge or similar databases and non-profit fundraising best
Experience developing and producing fundraising reports
Experience developing and providing software user
Proficiency in Microsoft Office (including advanced
Excel) and G-Suite.
Preference Maybe Given to
Experience with Crystal Reports, RE NXT, and