Report Team Manager

Location
Florida, United States
Salary
Salary Not specified
Posted
Jul 01, 2021
Closes
Jul 30, 2021
Fields
Other Fields
Employment Type
Full Time

Job ID: 49203

Full/Part Time: Full-Time

Location: Tallahassee, FL

Regular/Temporary: Regular

 

Department

FSU Foundation

 

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Responsibilities

The Report Team Manager is responsible for developing web reports, fulfilling ad hoc data and report requests, and providing end user support in these capacities. The Manager is also responsible for supervising other report writer/application support positions within the department. The successful candidate is also responsible for investigating and resolving transactional and data-related issues of Blackbaud products.

Report Writing

Produce or support the production of standard, custom, and dashboard reports utilizing data warehouse and transactional systems. Support and maintain the University Advancement web-based reporting infrastructure built in SQL Server Reporting Services (SSRS) while adhering to internal standards and change management practices. Fulfill data requests for mailing lists, donor rolls, demographic and giving analyses, and other requests. Assist in the design and support for the FSU university Advancement data warehouse.

Application Support

Perform business requirements gathering and analysis, and clearly communicate findings to various stakeholders. Participate in thorough testing and validation efforts ensuring timely and accurate results in a team environment. Protect confidential information. Design, create, and maintain application and business process related documentation. Provide appropriate service, support, advice, guidance, and training to end users regarding technical and reporting issues, and capabilities and functions of the reporting systems.

Managing the Report Team

Manage the Report Writer/Application Support positions within the department. Provide data manipulation and reporting assistance to other departments as needed, and assist with the development of audit reports in support of data management integrity. Effectively utilize Microsoft

Team Foundation Server in proper source code management. Participate as a member of the FSU Advancement Data Integrity Committee (FADIC). Adheres to Information Services change management policies and procedures.

Assist with IS management duties & other

Using advanced analytical skills, provide comprehensive assessments to management that interpret patterns and trends, and determine overall data quality. Other duties as required.

Qualifications

Bachelor's degree and two years of experience, or a combination of appropriate post high school education and experience equal to six years.

Detail oriented and organized with an ability to meet deadlines.

Strong aptitude for diagnosing end user problems, identifying and implementing solutions.

Proficiency in the Microsoft Office products suite (Excel, Outlook, PowerPoint, Word), or equivalent software.

Ability to function independently while working well in a ‘team oriented” environment, taking the initiative to be productive and efficient.

Ability to maintain consistent and positive communication with the Foundation.

Ability to prioritize, organize and perform multiple work assignments simultaneously and accurately in a detail-oriented environment.

*Applicants must upload a cover letter & resume with their online application.*

Preferred

Minimum of 2 years of providing implementation and technical support of CRM software, Blackbaud’s Raiser’s Edge and/or BBCRM software.

Knowledge of T-SQL.

Knowledge of SQL or similar query language.

Working knowledge of relational database architectures.

Strong knowledge of higher education fundraising principles.

Experience with developing and implementing reporting vehicles and using CRM software to query, extract and/or load data.

Ability to effectively communicate with users of diverse backgrounds and skill levels.  

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Pay Plan

This is an A&P (Administrative and Professional) position.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Soft Money Funded Position

This is a soft money funded position, with renewal based on available funds and the needs of the University.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Open until filled

This position is being advertised as open until filled.

The hiring committee will review applications as received.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

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