Director of Organizational Governance is responsible for the
strategic focus and engagement of the Board of Directors at USA for
UNHCR. The incumbent is a primary contact for the board to
proactively address internal and external issues and concerns in a
strategic manner. The incumbent along with the Executive Leadership
Team (ELT), ensures that the board is engaged, prepared, and
strategically focused. S/he manages the budget for the board in
consultation with the CEO.
As the primary support for the Board Development, this
individual will oversee the development of the board, succession
planning, onboarding, slate creation for new board members, and
governance oversight. The incumbent is responsible for driving the
inspiring and effective annual board retreat.
The Director of Organizational Governance works closely with all
board members and staff to build and preserve ongoing relationships
with board members, senior management, and external groups. She/he
acts as an interface between the board and senior management and
keeps the organization informed of board and board member needs and
In addition to the Board of Directors, the incumbent will
oversee the organizational structure for USA for UNHCR’s Advisory
Councils and Coalitions, including; the Board Alumni Network, Data
Advisory Board, Global Advisory Council, Humanitarian Coalition,
and the Islamic Philanthropy Council. She/he will guide and build
strong productive relationships with a wide variety of diverse
stakeholders across the organization in order to ensure the
committees are highly effective in carrying out their purpose and
able to engage and develop the highest caliber experience for each
committee and member.
The Director of Organizational Governance coordinates with the
ELT to ensure that governance best practices are harmonized and
promulgated throughout USA for UNHCR and the various committees
(Executive Committee, Nominating Committee, Program Committee and
Finance Committee), and other committees, task forces, working
groups, and advisory boards of the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide strategic guidance and organizational support and serve
as the primary contact for the Board of Directors, Board
committees, and Advisory Councils and Coalitions – 80%
• Responsible for strategic engagement and effectiveness of the
• Successfully execute all regular and special board\committee
meetings and associated governance matters.
• Serve as liaison and a primary point of contact between the board
of Directors and management on board-related matters.
• In consultation with the CEO, develop agendas and identify issues
to be addressed by the board, board committees, board-appointed
committees, advisory councils to the board and other bodies as may
be established from time to time.
• Work closely with the ELT to prepare scripts, talking points,
reports for the CEO, the Chairs of each committee, and other board
members as needed.
• Support board deliberations and ensure compliance with the Bylaws
and other board policies and resolutions.
• Create systems and processes and experiences that make being part
of USA for UNHCR’s National Leadership a premier board
• Maximize board capacity to use their individual networks and
expertise in support of the USA for UNHCR and the refugee
• Create new board effectiveness and impact measures to establish
board expectations and enable them to hold themselves and each
• Work with the ELT to research and execute board development
projects including board engagement surveys, retreats and other
• Work with the CEO in developing an orientation program and
on-boarding strategy for new board members; conduct and coordinate
orientation and ongoing training activities.
• Work with the CEO to conduct exit interviews with board members
and utilize feedback to improve the experience for incoming board
• Work with the CEO to develop, implement and coordinate a board
engagement strategy for each board member and for the board
• Advisor to the CEO on board and governance issues.
Stakeholder Engagement and Communication
• Support the CEO, board and coalitions in ensuring that our
organizational impact is shared consistently and effectively
internally and externally through Reports (Chair Reports, Annual
Reports, CEO Reports to the Board, Stewardship Report to the,
• Ensure that the board is aware of important strategic events and
• Work closely with the team to engage board members, delegates and
former board members in USA for UNHCR and UNHCR’s important
• Collaborate with the CDO to ensure coordinated and seamless
communication regarding board and advisory council solicitation,
stewardship and cultivation in relation to fundraising and resource
Advisory Councils and Coalitions
• Responsible for ongoing review and recommendations to enhance
the quality and future viability of the Advisory Councils and
• Assist the Advisory Councils and Coalitions in periodically
updating and clarifying the primary areas of focus for the members
while shaping the agenda based on strategic plans.
• Lead in assessing current and anticipated needs related to
council effectiveness and access to resources the councils will
need to consider in order to accomplish future work and
• Promote an environment on inclusivity, discuss necessary inputs,
provide specific advice as requested, and review other progress and
assessment of efforts and initiatives over time.
• Facilitate best practice sharing among staff and members to lend
their voice and expertise to the mission.
Board Leadership Support
• Serve as primary point of contact for all board members,
Executive Committee members, board related committees, and
• Work closely with the CEO, ELT and departments on board
communication and planning.
• Support all board of director events, communications, and
deliverables, including planning, strategy, logistics and
• Operate with a clear understanding of the breadth of projects
within the board’s purview.
• Manage correspondence between the CEO, board and other parties,
including ELT and staff.
• Responsible for all aspects of planning, management and execution
of all board, executive and board committees, calls, convenings,
retreats and other gatherings.
• Draft internal memos on behalf of the Chair and prepare external
• Maintain a cooperative working relationship with board, the CEO
• Maintain discretion and confidentiality regarding all board and
Executive Committee members.
• Provide strategic and high-level administrative support to the
Chair and the Executive Committee, including calendar management,
drafting agendas, composing correspondence, arranging itineraries,
compiling meeting documents, completing expense reports, organizing
and maintaining accurate board-related files and folders, and other
tasks, as needed.
• Manage all aspects documentation, historical records and board
functions in BoardEffect including the creation and maintenance of
an electronic board manual.
• Maintain up to date contact information for all board members in
all relevant databases.
• Support leadership in the on-going review of board committee
roles, responsibilities and structure, ensure clarity and
accountability, and make recommendations to ensure effectiveness
and identify areas for additional support or change.
• Utilize best practices for tracking, acknowledgment and reporting
progress on board engagement including tracking individualized
participation and records for each board member (including
onboarding, committee placement, volunteer opportunities,
recognition, and etc.).
• Serve as a board governance facilitator that directs,
coordinates, implements, and executes related board governance
• Periodically audit the board’s governance guidelines for
compliance and consider modifications as necessary.
• Work with CEO, legal counsel and board committee chairs to
prepare required documents relating to the effective operations of
board and committee meetings. Compose and/or record resolutions,
charter revisions and bylaw revisions in coordination with legal
• Organize, maintain, track and safeguard all files related to the
board and the organizations governance, including, but not limited
to, board meeting and committee minutes, litigation, resolutions,
ordinances, agenda, approved policies and activities, in accordance
with bylaws, procedures and record retention policies. Ensure
materials are available internally and externally as
• Conduct research and analyze documents and prepare
recommendations related to board activities. Initiate changes to
Board of Director policies, procedures and the Board Manual as
required or requested.
• Support research on best practices in philanthropic
Mission Trip - Field visits for the Board of Directors–
• Facilitator and primary contact for all board of director
mission trips, including planning, logistics, briefing materials,
security briefing, and securing permits and staffing for camp
visits, in accordance with UNHCR’s and U4U’s organizational
security policies and guidelines.
• Work with the CEO and ELT in the planning of a yearly calendar
of mission trips based on the requests of board members.
• Work with UNHCR staff members to create an itinerary that
highlights programs within the U4U’s strategic framework. In an
effort to provide board members with an unforgettable experience,
confirmation their efforts and contributions are impactful and
increase the potential for new partnerships and donors.
• Serve as a general resource and point of contact: assist board
members, donors and staff members with travel-related issues or
concerns, i.e. Visa’s, passports, etc.
• Work with Communications to obtain content needs, including
post-trip blog post planning, quotes, photos/video footage.
• Create and implement an evaluation system to send to each
participant upon completion of a field visit.
Perform Additional Responsibilities – 5%
• Attend relevant team meetings via video conference regularly,
and in person when logistically possible, with enthusiasm to foster
creative collaboration and shared problem solving.
• Represent U4U at conferences and coalition meetings as
• Perform special projects and assignments as directed.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
EDUCATION and/or EXPERIENCE
• At least 12 years of relevant experience with exposure to
strategic support of executive level staff.
• Bachelor’s degree required; relevant master’s degree preferred.
• Strong diplomacy and interpersonal skills with the ability to
build relationships and demonstrate a high level of service and
• Experience working in a professional environment with high-level
• Excellent written and verbal communication skills;
• Strong research and analytical skills;
• Strong organizational skills that reflect the ability to perform
and prioritize multiple tasks seamlessly in a fast-paced
environment with excellent attention to detail and ability to meet
• Results/action-oriented work style; strong strategic, analytical,
planning and problem-solving skills; able to successfully navigate
within varying degrees of ambiguity in a fast-paced
• Unquestionable personal code of ethics, integrity, and trust;
ability to handle highly confidential information;
• Intuitive mindset, creative aptitude, and effective use of
discretion and independent judgment; able to look beyond the
assigned task and consider tangential and collateral connections,
problems, opportunities and possibilities;
• Highly resourceful team-player, with the ability to be effective
• Ability to thrive in a fast-paced environment and work well under
pressure, demonstrating persistence, perseverance, integrity and
patience along the way;
• Proficient in Microsoft Office 360 (Outlook, Word, Excel and
• Experience working in the refugee space strongly preferred;
• Experience in working with a board is essential;
• Strong knowledge of non-profits and private sector
• Event planning and travel experience desirable;
• Comfortable working in a diverse environment;
• Robust to deep functional expertise;
• Demonstrates deep industry and functional knowledge;
• Ability to troubleshoot and problem solve highly complex
• Consistently demonstrates professional maturity;
• Consistently takes the initiative to accomplish work;
• Demonstrates the ability to make sound decisions;
• Acts as a visionary for the department and the
• Ability to motivate and empower others to perform to the best of
• Ability to be flexible, collaborative and catalytic;
• Consistently demonstrates patience; and
• Demonstrates passion and a commitment for USA for UNHCR’s mission
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
• Tasks involve some physical effort, i.e. some standing and
walking, or frequent light lifting (5-10 lb.); minimal dexterity in
the use of fingers, limbs, or body in the operation of office
equipment; may involve extended periods of time at a keyboard
• Extended periods of sitting at a workstation or desk and manual
dexterity to work efficiently on computer keyboard for data entry
and composing of documents
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. The position is remote and will
require travel for board meetings and travel to locations within
the organization’s region of operations and select locations in the
United States and on occasion overseas.
USA for UNHCR will make reasonable accommodations in compliance
with the Americans with Disabilities Act of 1990.
USA for UNHCR is an Equal Opportunity Employer.
Refugees and all other protected classes are encouraged to