Job ID: 49203
Full/Part Time: Full-Time
Location: Tallahassee, FL
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled
& Veteran Employer.
FSU's Equal Opportunity Statement can be
accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.
The Report Team Manager is responsible for developing web
reports, fulfilling ad hoc data and report requests, and providing
end user support in these capacities. The Manager is also
responsible for supervising other report writer/application support
positions within the department. The successful candidate is also
responsible for investigating and resolving transactional and
data-related issues of Blackbaud products.
Produce or support the production of standard, custom, and
dashboard reports utilizing data warehouse and transactional
systems. Support and maintain the University Advancement web-based
reporting infrastructure built in SQL Server Reporting Services
(SSRS) while adhering to internal standards and change management
practices. Fulfill data requests for mailing lists, donor rolls,
demographic and giving analyses, and other requests. Assist in the
design and support for the FSU university Advancement data
Perform business requirements gathering and analysis, and
clearly communicate findings to various stakeholders. Participate
in thorough testing and validation efforts ensuring timely and
accurate results in a team environment. Protect confidential
information. Design, create, and maintain application and business
process related documentation. Provide appropriate service,
support, advice, guidance, and training to end users regarding
technical and reporting issues, and capabilities and functions of
the reporting systems.
Managing the Report Team
Manage the Report Writer/Application Support positions within
the department. Provide data manipulation and reporting assistance
to other departments as needed, and assist with the development of
audit reports in support of data management integrity. Effectively
Team Foundation Server in proper source code management.
Participate as a member of the FSU Advancement Data Integrity
Committee (FADIC). Adheres to Information Services change
management policies and procedures.
Assist with IS management duties & other
Using advanced analytical skills, provide comprehensive
assessments to management that interpret patterns and trends, and
determine overall data quality. Other duties as required.
Bachelor's degree and two years of experience, or a combination
of appropriate post high school education and experience equal to
Detail oriented and organized with an ability to meet
Strong aptitude for diagnosing end user problems, identifying
and implementing solutions.
Proficiency in the Microsoft Office products suite (Excel,
Outlook, PowerPoint, Word), or equivalent software.
Ability to function independently while working well in a ‘team
oriented” environment, taking the initiative to be productive and
Ability to maintain consistent and positive communication with
Ability to prioritize, organize and perform multiple work
assignments simultaneously and accurately in a detail-oriented
*Applicants must upload a cover letter & resume with their
Minimum of 2 years of providing implementation and technical
support of CRM software, Blackbaud’s Raiser’s Edge and/or BBCRM
Knowledge of T-SQL.
Knowledge of SQL or similar query language.
Working knowledge of relational database architectures.
Strong knowledge of higher education fundraising principles.
Experience with developing and implementing reporting vehicles
and using CRM software to query, extract and/or load data.
Ability to effectively communicate with users of diverse
backgrounds and skill levels.
One of the nation's elite research universities, Florida State
University preserves, expands, and disseminates knowledge in the
sciences, technology, arts, humanities, and professions, while
embracing a philosophy of learning strongly rooted in the
traditions of the liberal arts and critical thinking. Founded in
1851, Florida State University is the oldest continuous site of
higher education in Florida. FSU is a community steeped in
tradition that fosters research, encourages creativity, and
embraces diversity. At FSU, there’s the excitement of being part of
a vibrant academic and professional community, surrounded by people
whose ideas are shaping tomorrow’s news!
more about our university and campuses.
This is an A&P (Administrative and Professional)
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit
our website to learn more
about our Compensation, Benefits, Wellness, Recognition, and
Employee Development programs.
Use our interactive
tool to calculate Total Compensation options based on
potential salary, benefits and retirement contributions, earned
leave, and other employment-related perks.
Soft Money Funded Position
This is a soft money funded position, with renewal based on
available funds and the needs of the University.
Criminal Background Check
This position requires successful completion of a criminal
history background check. The background check will be conducted as
authorized and in accordance with University Policy
How To Apply
If qualified and interested in a specific job opening as
advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a
current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with
all applicable information. Applications must include all work
history up to ten years, and education details even if attaching a
Open until filled
This position is being advertised as open until filled.
The hiring committee will review applications as received.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated
tobacco use, is prohibited on property, interior and exterior,
owned or managed by Florida State University. This policy applies
to all Florida State University students, employees, consultants,
contractors, visitors, and external individuals.