Change Control and Data Quality Analyst

Are you a skilled professional who believes in lending your skills to end hunger during these unprecedented times? If so, consider being a Change Control and Data Quality Analyst for the San Francisco-Marin Food Bank. 

The San Francisco-Marin Food Bank is comprised of a dedicated team of approximately 150 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger. Join our friendly, collaborative and hardworking Programs team. We are currently looking for a Change Control and Data Quality Analyst to help with sustaining a program, that delivers against the organizations mission to end hunger. See the job description below and apply today if you would like to join us in our mission to end hunger.

POSITION PURPOSE

The SFM Food Bank growth, investment in Technology Solutions, Analytics and Transformation initiatives, provides an opportunity for a Change Control and Data Quality position. This newly created position has responsibility for the design and implementation of change control processes and data quality measures. The role supports various departments with coordination of new data requests, functionality enhancements, data integration, regression testing, data validation and reconciliation. In addition, prepare documentation, communication and provide user training.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Manage all aspects of a change control process: change requests, release cycle, testing, sign-off, go-live, post go-live assessment, user readiness, communication.
• Design, implement and enforce data validation across multiple applications.
• Establish data quality metrics (KPI) and drive continuous data quality improvement.
• Support project leads with testing and validation.
• Set guidelines for data integration.
• Establish regression testing protocol. 
• Work with internal stakeholders/peers to understand change control requirements. Define scope of potential changes, propose options, deploy solutions.
• Develop and maintain documentation in partnership with stakeholders and peers. Documentation including data models, data quality controls, data flows, validation rules.
• Work with stakeholders to develop and maintain training materials. Conduct user trainings.
• Back-up for Supply Chain Business Analyst position.
• Other duties as assigned

QUALIFICATIONS

• Combination of education and relevant experience to perform essential duties.
• 3 years of experience in managing change control processes, testing and end-user communication.
• 3 years of experience with data integration, quality controls, data validation and reconciliation.
• Proficiency in process and data documentation, creation of flowcharts and training material.
• Proficiency in Microsoft Office Suite and project management tools.
• Excellent written, visualization and verbal communication skills.
• Proven ability to work in a mixed remote and on-site environment.
• Strong organizational skills with ability to utilize initiative in juggling multiple responsibilities.  
• Professional, accountable, and results-oriented with the ability to work independently.
• Ability to interact well with individuals from a variety of socioeconomic backgrounds.
• Proven experience in a culturally diverse environment.
• Comfortable with a broad range of users with varying understanding of data and technology.
• Preferred experience with Finance, Supply Chain or Data Management processes.
• Preferred experience with transaction systems, data warehouse solutions, analytic tools.
• Basic experience with Asana, Jira, Microsoft Power BI, Alteryx, Lucidchart, Microsoft Dynamics, Workday Adaptive Planning or similar tools is beneficial but not required.
• Preferred experience with a Nonprofit organization

PHYSICAL DEMANDS AND WORK ENVIRONMENT: (The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Environment:                                       Standard office / HOME

Finger dexterity:                                  Requires typing on standard computer.

TALKING:                                               Ability to speak on phone and face to face.

HEARING:                                              Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS:                        Frequent and regular movements using the wrists, hands, and fingers.

AVERAGE VISUAL ABILITIES:             Average, ordinary, visual acuity necessary to view computer screens and documents.

PHYSICAL STRENGTH:                         NOT APPLICABLE.  

COMMUNICATION AND COGNITIVE REQUIREMENTS

REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of complex intellectual and practical problems.

MATHEMATICS ABILITY: Ability to perform advanced math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.

LANGUAGE ABILITY: Fluency in English. Demonstrated excellence in writing and editing.

SALARY: Grade:  6 starting at $65,386.46

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Position covered by OPEIU Local 29 Bargaining Unit

APPLY HERE: https://sfmfoodbank.clearcompany.com/careers/jobs/8bbf93d0-7c38-b3e1-ac10-e4ab54af7a70/apply?source=1707307-CS-33046