Position Description: Executive Director
Applications will be accepted until October 4, 2021 or until
position is filled
Families Moving Forward (FMF), the largest housing and services
provider for families experiencing homelessness in Durham, North
Carolina, seeks an Executive Director who affirms, respects, and
believes in the resiliency of families experiencing homelessness.
This individual will be a team builder and a collaborator with a
commitment to a community-wide system for ending homelessness. The
ideal candidate will be an effective advocate for FMF and bring
expertise in nonprofit management, staff development and
fundraising. They will have a deep-seated appreciation for the
significant role that race plays in compounding trauma,
homelessness, poverty and perceptions of power and self-worth and
will embrace FMF’s commitment to building a resilient community.
Children experiencing or at risk of homelessness will find a
champion in this new leader who will take FMF’s innovative,
two-generational model for ending family homelessness to new
heights. Equipped and eager to bring fresh energy and managerial
talent, the next Executive Director will fuel FMF’s spirit of hope
and possibilities for the future.
About Families Moving Forward
The work of FMF, created in 2016 after the successful merger of
Genesis Home and Durham Interfaith Hospitality Network, encompasses
shelter, case management, employment support, children and youth
services with a special focus on early childhood development,
financial literacy, and family health and wellness. FMF is
particularly proud of its forward-thinking work with children
facing homelessness which recognizes the impact of the trauma of
homelessness, and aims to help children succeed, gain
self-confidence, and circumvent the cycle of homelessness as
adults. With the generous help of community partners, volunteers,
and local organizations, the agency has assisted hundreds of
families as they navigate their way through the crisis of
Families Moving Forward
Vision: Every family thriving in a safe, stable
Mission: Families Moving Forward helps families
in the crisis of homelessness find their way home. We provide
temporary housing, case management, skills education, and
connection to community resources to help parents and children
thrive in stable homes.
FMF’s two major program areas:
The NEST (Neighbors Experiencing Success
Together) hosts up to 21 families at a time in FMF’s
recently renovated and expanded shelter facility and transitions
families to stability and increased self-sufficiency through case
management, workshops, and employment support. The NEST
offers children early intervention assessments and helps parents to
find jobs with the goal of securing affordable, secure, permanent
housing for guest families within 90 days.
Branching Out (Building Relationships to Anchor Our
Transitions) encompasses the second phase of support services
after guests move into their own homes. Case managers develop
customized action plans with each family and maintain ongoing
support in-person and by phone. FMF delivers services up to 18
months after families exit The NEST, to better ensure
guests’ long-term stability and prevent returns to
The FMF Board and Staff recently completed an update (2020-2023)
to its Strategic Plan that looks to the future while paying special
attention to assessing issues of diversity, equity and inclusion
and the challenges presented by the COVID-19 pandemic. The
pandemic has necessitated a whirlwind of contingency planning and
pandemic protocols, but guests and staff at Families Moving Forward
have largely stayed healthy. Despite the pandemic, a high
percentage of guests have continued to exit the shelter for
permanent housing destinations and FMF families have not
experienced a return to shelter during the aftercare period. These
outcomes are a credit to the perseverance of the families and the
dedicated Staff who have continued to work on-site with guests
throughout the pandemic. Private donors have also provided
significant support during the pandemic to end 2020 with the agency
in a solid financial position.
FMF is governed by a 19-member Board of Directors (currently
comprised of 17 members). The Executive Director leads a team
of four direct reports who currently work with a total team of 22
dedicated staff, service corps members, interns and volunteers. The
CY2021 budget is set at $1.5 million representing $300K in
government funding, $400K in foundation funding, $350K in
individual funding, $115K in corporate funding, and $335K from
The Executive Director will lead and manage an organization with
a strong foundation and new initiatives for families experiencing
homelessness and will ensure that FMF’s internal systems, staffing,
and relationships are optimized for the journey forward. This
person should be a thought leader around homelessness in Durham and
throughout North Carolina.
More specifically, the Executive Director will:
Create and maintain a culture that nurtures growth and
celebrates accomplishments. Staff members and families at FMF
work together to accomplish and often exceed goals while
confronting a myriad of societal hurdles, personal challenges,
affordable housing shortages, and the current pandemic. They want a
visible, empathic, and approachable leader who listens and
understands the impact this work has on everyone, and who creates
an environment that inspires hope, exemplifies a shared commitment
to teamwork, and fosters growth and success for all.
Assess the strengths and needs of FMF’s team to continue its
success. The new leader will be welcomed by a three-person
management team that is hard working, talented and passionate about
the mission of the agency. The two program Staff Directors have
each been with the agency since its inception in 2016 (having
worked for the pre-merger agencies for years) and have been the
mainstay of its programmatic successes. The front-line Staff
includes case managers and Americorps volunteers, the majority of
whom have been with the agency less than two years. Preventing
burnout, addressing secondary trauma, and ensuring effective
onboarding and training are needed. There are questions about
the best mix of full-time and part-time positions and ways to
enhance professional development and advancement opportunities.
Human resources, fiscal operations and facilities management are
listed as direct responsibilities of the Executive Director and the
Staff has raised questions about the effectiveness of this model.
The Staff and Board agree that conducting a staffing assessment is
a priority and may provide opportunities for optimization and
Be a forward-thinking system builder, committed to a
two-generational approach for ending family homelessness. The
new leader must understand that “it takes a village” to end
homelessness, that there is great value in research and data that
informs decision making, and that FMF does not work alone but
instead must play an effective negotiated role in Durham’s
collaborative systematic approach to ending homelessness. The
analytical skills to collect and process the data required to
monitor progress against the agency’s strategic goals and to comply
with requests of government agencies and funders will be important.
The new Executive Director must possess the relational skills to
seek input from guests, staff and partner agencies, the discernment
and wisdom to determine FMF’s path, and the transparency and
accountability to examine what is working or where changes are
needed. They must adamantly advocate for the needs of homeless
children and continue to keep them in the forefront of FMF’s
Expand a commitment to diversity, equity, accessibility, and
inclusion. The Executive Director must set the standard for
making these the living and operating values throughout the
organization. The Staff and Board recently completed a Racial
Equity Audit and other efforts to examine inclusion within FMF’s
operations. Work is underway to reflect upon and address the
findings and recommendations. FMF seeks a leader who
understands these issues with both heart and head and who can
create the ideal work environment for addressing issues, creating
change, and building a resilient and anti-racist community.
Bring strong, nonprofit leadership and fundraising
expertise. FMF’s new Executive Director will be highly
visible in the community and work with a skilled Board that will be
replacing several members in the coming year as terms expire. Board
training and orientation are essential. The leader’s organizational
and presentation skills, maturity, transparency, and accountability
will be keys to success.
The Board has also formed a Strategic Investment Committee to
determine how best to use funds currently on hand and in excess of
necessary reserves. Final decisions are awaiting the new Executive
Director. While the agency is in a strong financial position,
fundraising will always be a major role for the Executive Director.
In the past year, many new donors gave because of the pandemic and
a priority will be to retain as many of those donors as possible
while continuing to increase private financial support from FMF’s
Provide the Board with the support, tools and information
necessary to govern the organization.
- Through written and oral communication, ensure that Board
members have sufficient information to monitor the organization's
performance and progress.
- Prepare long-range planning options/goals for Board
- Direct action plans for the Strategic Plan and regularly
facilitate review of the Strategic Plan.
- Provide regular (minimum quarterly) reports to the Board on
program effectiveness, efficiency, problem areas, and options for
- Support the work of Board committees as appropriate.
- Assist the Leadership Development Committee of the Board in
recruiting new members and orienting them to the
With the Board, ensure FMF has sufficient financial resources
and strong financial accountability.
- Working with the Executive Committee and the program directors,
develop an annual budget.
- Working with the Board and the Development Director, ensure
that an overall plan for fundraising is developed and
- Provide monthly reports for the Board on financial matters,
including current financial status with respect to expenditures and
revenues, unanticipated funding needs, and funding options.
- Ensure that there are policies and procedures in place to
promote high quality financial record keeping and reporting.
- Working with the Development Director and program staff,
develop and submit funding proposals and maintain contact with
current and potential funding sources.
- Serve as the primary point of contact for the audit and ensure
compliance with internal controls.
- Hold primary responsibility for accounts receivable, accounts
payable and all corporate
Ensure FMF provides high quality programming and ongoing
professional development for staff
- Provide supervision to the director-level staff and oversight
to an ongoing evaluation process focused on program effectiveness
and efficiency to support families with children experiencing
- Working with the management team, ensure that competent staff
are recruited, hired, and retained and that there is a plan that
promotes professional development of each staff member.
- Work with the staff to ensure that there is an ongoing plan
that promotes staff communication, cohesiveness, and
- Coach director-level staff to ensure that they continue to
develop new skills and work at the top of their position.
- Model best practice in managing direct and indirect
- Maintain an awareness of local, state, and national issues
related to homelessness, model programs, and program admini
Promote a healthy, productive, diverse and equitable work
- Working with the Board’s Executive Committee and the program
directors, develop and maintain administrative policies and
procedures which utilize best practices, promote family and
employee safety, and provide a welcoming and well-maintained
environment for all.
- Provide direction and support for the Facilities Maintenance
- Ensure that each employee has an annual performance evaluation
and that employee performance concerns are handled with care and
- Put into place practices which support diversity, equity,
accessibility, and inclusion throughout the organization.
- Consult with legal counsel as appropriate when questions of
Promote community awareness to support FMF programs.
- In conjunction with the program directors and the Board,
develop and provide oversight to an annual development plan
that includes media opportunities, speaking engagements,
- In collaboration with the program directors, serve as a liaison
with local, state, and federal agencies as needed to promote the
effective functioning of FMF programs.
- Collaborate with other community organizations addressing
- Serve as an advocate with community groups, service
organizations, and elected officials.
- Make effective use of volunteers via strong volunteer
recruitment, training, and recognition.
- Represent FMF in speaking engagements before community
Education and Preferred Qualifications
- Bachelor’s degree from an accredited four-year college or
university is required, or substantial equivalent experience will
be considered. An advanced degree, preferably in social work,
public administration, nonprofit management, or related fields, is
- Experience with and a passionate commitment to supporting and
addressing the needs of families and children experiencing poverty
and homelessness. Equivalent experience with anti-poverty
initiatives and empowering individuals in crisis situations to move
to greater stability will be considered.
- Five or more years in a leadership role in a nonprofit, with
proven experience moving an organization forward to reach ambitious
- Seasoned, caring organizational leader and manager with a
reputation for integrity and a track record of creating and
nurturing healthy, productive, trust-based, and collaborative work
- Understands the basic tenets of social work (e.g., trauma
informed care,) and the potential long-term impacts of children who
experience toxic stress.
- Understands and knows how to support staff working in highly
stressful situations who are at risk of secondary trauma.
- Strong cultural competency skills and culturally responsive
with a history of working effectively with all people regardless of
their history, economic status, ability, race, gender identity,
faith, education level or sexual orientation.
- Experienced in ensuring that organizations are diverse,
equitable, accessible, and inclusive.
- Politically savvy and tested advocate who has experience
working with elected officials and government staff, with the
capacity to establish, build, and manage alliances and effective
partnerships; a leader who will influence, engage, and build
long-term relationships with a wide range of key stakeholders.
- Collaborative, diplomatic, and trusted; an excellent listener
and facilitator who leads by example.
- An exceptional writer and excellent communicator with the
ability to listen and engage, who will inspire, educate, and
motivate as a public speaker, in personal meetings, and in written
- Experienced as a networker and enthusiastic about making
connections, attending events, and being visible in places that
benefit the organization.
- Fundraising experience including significant gifts from
individuals, businesses, and foundations, with a history of
securing and complying with mandated reporting for federal, state,
and local government grants and contracts.
- An administrator with fiscal management skills in accounts
receivable, accounts payable and corporate
- Wise in the collection and reporting of federal and locally
mandated data for homeless management information systems.
- A servant leader with humility, compassion, and emotional
maturity, who is confident, energetic, creative, and able to make
difficult but necessary decisions.
To apply: In one document please
submit a cover letter (including how you learned about this
opportunity) and resume and send via email to:
Mr. John A. Bowman
Chair, Board of Directors and Search Committee
Families Moving Forward
Applications will be accepted until October 4, 2021 or
until the position is filled.
Salary range: $77,500-$97,500, plus benefits,
commensurate with experience.
Five references will be required of finalists. A short
presentation and writing samples may also be required from
semi-finalists or finalists. Academic, credit, and criminal
checks will be conducted before a final offer is made. The
consulting firm of moss+ross has been retained to
assist with the search.
Affirmative Action Employment Policy
Families Moving Forward is an equal opportunity
employer. Employment decisions are based on merit and
business needs, and not on race, color, citizenship status,
national origin, ancestry, gender, gender identity, sexual
orientation, age, religion, creed, physical or mental disability,
marital status, veteran status, political affiliation, or any other
factor protected by law. Families Moving Forward
complies with the law regarding reasonable accommodation for