Business Partner, Societal Advancement (Remote/Hybrid/In-Person)

Are you looking for an opportunity to be a salesperson that makes a difference? Do you want to combine your desire for mission-based work with a chance to flex and build your sales skills? The Business Partner is a key team member in Societal Advancement’s (SA) Development team and reports to the Director of Development. This position is responsible for managing a portfolio of clients, creating and maintaining a pipeline of leads, and working as an integral member of the Societal Advancement (SA) Development Group in service of CCL’s mission and the mission of our nonprofit, education, and population health clients. The Business Partner focuses on selling to non-complex buyers, transactional licensed products, coaching, and off-the-shelf programs, while representing CCL’s full portfolio and working alongside Strategic Business Partners and Portfolio Directors to cultivate and identify complex opportunities. 

This role interacts with clients and potential clients primarily through phone and e-mail and, therefore, may be remote, in-person at one of CCL’s campus sites, or be considered for hybrid work. 

Who We Are

The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development solutions with a mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide. The Societal Advancement division of CCL focuses on leadership development in four vertical areas of practice: K12 education, Higher Education, Nonprofit, and Population Health. The Development team works collaboratively with the different vertical directors, faculty, operations, and the CCL enterprise to provide high-quality, high-impact leadership solutions to our clients.

1. Revenue Generation: Effectively articulate CCL’s purpose, mission, and values with clients, prospects, and client partners, with a focus on organizations who are transactional and non-complex buyers. Initiate contact with clients as assigned by the Director. With the appropriate subject matter expert(s) involved, including SA Portfolio Directors, Faculty, and other enterprise SMEs, assesses client needs to determine desired learning outcomes.  Manage to margin and revenue targets of SA’s four vertical practice areas. Develop relationships with clients that lead to complex work that can be passed to SA’s Strategic Business Partners.
2. Prospecting and Lead Management: Develop and implement client acquisition strategies in conjunction with CCL/SA marketing efforts. Conduct phone/e-mail follow-up on leads generated from CCL’s participation in promotional events (trade shows, etc.), Sales/Marketing campaigns, etc., weekly OE Registrations report, Scholarship reports, Alumni Referrals and specialized targeted projects. Follow up on leads from existing client referrals, the classroom, internal faculty, and adjunct faculty as appropriate.
3. Account Management: Lead the buying process from contact to contract, working collaboratively with Portfolio Directors to achieve vertical strategies, goals, and revenue targets. Lead or participates in (depending on complexity or type of account) client relationship management teams including Operations, Faculty, and other SMEs, to create opportunities for client retention and growth. Capture critical account and pipeline information in the Client Relationship Management (CRM) system.
4. Team Proposal Support: Support Development team in responses to Requests for Proposals (RFPs) and custom work. Work with SA Portfolio Leads, Faculty, Operations, PDC, and Development Team to ensure timely, accurate and client-focused work. Work with Development Specialist to maintain catalog of proposals to ensure consistency and allow for future growth and
5. Scholarship Strategy: Oversee CCL’s scholarship process, focusing on how to strategically leverage this work to produce new leads for SA. Work with Development Specialist to identify testimonials and other marketing opportunities. Support the work of the Scholarship administrators in SA and Client Services.

• BS/BA degree required

• 3-5 years of experience in sales, account management, or customer relationship management

Pay and Benefits

• The hiring range for this role is $60K to $69K commensurate with relevant qualifications and professional experience
• 403(b) Savings Plan with employer contribution
• Medical insurance
• Telemedicine
• Dental insurance
• Vision insurance
• Health savings and flexible spending accounts
• Paid time off and paid holidays
• Employer-paid short-term and long-term disability
• Employer-paid life insurance
• Employee and family assistance program
• Various voluntary options for additional plans or coverage levels

 The Center for Creative Leadership is committed to a policy of equality of opportunity for all its employees and applicants for employment regardless of race, color, sex, age, national origin, sexual orientation, gender identity, genetic information, religion, military status, veteran status, or disability or any other protected class under federal, state, or local law.