Job Summary: The Director of Advancement
Services is responsible for data management and integrity, gift
acceptance, processing and administration, and supervision of staff
responsible for the execution of the university’s comprehensive
advancement services program. Duties include oversight of gift
accounting, recording and receipting, and preparation of various
giving reports. Works with other members of the Advancement team,
and serves as liaison to the Finance Office, Office of the
President and other units across campus to provide gift and
compliance reports. This position requires exceptional
organizational skills, independent judgment, and the ability to
multi-task in an active environment. The expectation is that this
staff member will be able to work independently within the
framework of their assigned responsibilities and authority.
- Provides support to the University Advancement staff by
overseeing or assisting with the creation and distribution of
reports, constituent listings/mailing lists, and other information
of interest, for use in accordance with security/privacy policies.
Ensures staff is trained in the proper use of the database, by
developing and implementing policies to guide data entry.
Provides trouble-shooting support for all users of the Raiser’s
Edge. Utilizes the university’s Jenzabar database and imaging
software to capture both current and historical data as needed for
updating records in The Raiser’s Edge, or for providing background
- Responsible for management of Raiser’s Edge Software including
data entry and data output. Ensures the integrity of the
information contained in the database and determines how to
translate data into usable, actionable information for the
formation and execution of fundraising strategies and measures of
success. Develops and implements data and gift-entry procedures,
produces reports and provides database training.
- Responsible for documentation and regularly updates procedures
manual. Advises on proper procedures ensuring accurate recording of
gifts. Reviews, interprets, and advises staff of office policies
and procedures. Interfaces with the Finance department in audit
reporting, reconciling monthly giving income and reports for the
Board of Trustees.
- Supervises Gifts Manager, Records and Database Specialist, and
three student office assistants by assigning duties, providing
guidance, setting goals, communicating expectations, evaluating
progress, and conducting periodic reviews, and providing training
- Attends and participates in university activities both on and
off campus, including weekend events as directed.
- Ability to set goals, prioritize and organize tasks and
workload in order to complete assignments in a timely manner.
- Ability to organize information for filing, working with staff
and other constituents.
- Ability to maintain confidential office information, including
donors, donations, and Alumni donor information.
- A self-starter who is comfortable working in fast-paced,
multi-tasked environment. Proven skills and ability to manage
multi-phase projects from inception to completion, including the
ability to balance multiple concurrent priorities. Ability to set
and manage deadlines.
- Must possess the ability to work independently and as part of a
team. Must be detail oriented, focused and goal-oriented, with a
high level of initiative and energy
- Must be adept at problem solving and using judgment in
situations requiring independent initiative and tact. Sensitivity
to and ability to maintain confidential information. Ability to
anticipate needs, see opportunities and use good judgment in
dealing with confidential information. Must be able to analyze and
review operational procedures, identify problem areas, and optimize
performance through procedural changes.
- Exceptional organizational skills. Excellent interpersonal,
verbal, and written communication skills are essential. Ability to
maintain composure under pressure.
- Proficiency with software including donor databases (Raiser’s
Edge), Microsoft Office, Excel, and Outlook.
- Ability to operate and troubleshoot basic office equipment
(fax, copier, etc.).
Education and Experience: Must have a
bachelor’s degree from an accredited institution. Master's degree
preferred. Must have a minimum of three years of professional
Supervisory Responsibilities: Directly
supervises the Gifts Manager, Records and Database Specialist, and
three student staff. Carries out supervisory responsibilities
in accordance with the college's policies and applicable laws.
Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
Physical Requirements: While performing the
duties of this job, the employee is regularly required to sit; use
hands to finger, handle, or feel; and talk or hear. The
employee is occasionally required to stand, walk, reach with hands
and arms, and climb or balance. The employee must
occasionally lift and/or move up to 25 pounds. Specific
vision abilities required by this job include close vision. The
work environment characteristics described here are representative
of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions. The noise level in the work environment is usually