Job ID: 48831
Full/Part Time: Full-Time
Location: Tallahassee, FL
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled
& Veteran Employer.
FSU's Equal Opportunity Statement can be
accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.
The Business Analyst is responsible for the fulfillment of data
and report requests, providing end user support, investigating and
resolving transactional and data-related issues of enterprise
constituent management software, including Blackbaud’s CRM,
Financial Edge, Papersave, and other associated products.
Utilizing Microsoft T-SQL, SSRS and PowerBI, fulfills data
requests for mailing lists, donor rolls, and demographic and giving
analyses. Produces or supports the production of standard, custom
and audit reports. Provides data extraction, manipulation, and
reporting assistance to other departments as needed.
Provides overall program support for Blackbaud’s applications
and other associated products utilized by the FSU Foundation and
FSU Direct Support Organizations. Conducts research and analysis to
resolve technical application issues. Provide appropriate service,
support, training, and advice to end users regarding the
capabilities and functions of the constituent management software
products, along with technical and application issues.
May participate as a member of the FSU Advancement Data
Integrity Committee (FADIC). Participates in thorough testing and
validation efforts for deliverables such as reports, data lists,
applications, and system upgrades, ensuring timely and accurate
results in a team environment. Designs, creates, and maintains
application and business process related documentation. Gathers and
documents business requirements, and clearly communicate findings
to stakeholders. Protects confidential information.
Assist Report Team Manager & Other Duties
Adheres to Information Services change management policies and
procedures. Other duties as required.
Bachelor's degree and two years of experience; or high school
diploma/equivalent and experience equal to six years. (Note: a
combination of appropriate post-high school education and
experience equal to six years is substitutable.)
Detail oriented and organized with an ability to meet
Strong aptitude for diagnosing end user problems, identifying
and implementing solutions.
Proficiency in the Microsoft Office products suite (Excel,
Outlook, PowerPoint, Word), or equivalent software.
Ability to function independently while working well in a team
oriented environment, taking the initiative to be productive and
Ability to maintain consistent and positive communication with
Ability to prioritize, organize and perform multiple work
assignments simultaneously and accurately in a detail-oriented
*Applicants must upload a resume with their online
Minimum of two (2) years of experience providing implementation
and technical support of CRM software, Blackbaud’s Raiser’s Edge
and/or BBCRM software.
Knowledge of T-SQL.
Knowledge of SQL or similar query language.
Working knowledge of relational database architectures.
Strong knowledge of higher education fundraising principles.
Experience with developing and implementing reporting vehicles
and using CRM software to query, extract and/or load data.
Ability to effectively communicate with users of diverse
backgrounds and skill levels.
One of the nation's elite research universities, Florida State
University preserves, expands, and disseminates knowledge in the
sciences, technology, arts, humanities, and professions, while
embracing a philosophy of learning strongly rooted in the
traditions of the liberal arts and critical thinking. Founded in
1851, Florida State University is the oldest continuous site of
higher education in Florida. FSU is a community steeped in
tradition that fosters research, encourages creativity, and
embraces diversity. At FSU, there’s the excitement of being part of
a vibrant academic and professional community, surrounded by people
whose ideas are shaping tomorrow’s news!
more about our university and campuses.
This is an A&P (Administrative and Professional)
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit
our website to learn more
about our Compensation, Benefits, Wellness, Recognition, and
Employee Development programs.
Use our interactive
tool to calculate Total Compensation options based on
potential salary, benefits and retirement contributions, earned
leave, and other employment-related perks.
Soft Money Funded Position
This is a soft money funded position, with renewal based on
available funds and the needs of the University.
Criminal Background Check
This position requires successful completion of a criminal
history background check. The background check will be conducted as
authorized and in accordance with University Policy
How To Apply
If qualified and interested in a specific job opening as
advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a
current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with
all applicable information. Applications must include all work
history up to ten years, and education details even if attaching a
Open until filled
This position is being advertised as open until filled.
The hiring committee will review applications as received.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated
tobacco use, is prohibited on property, interior and exterior,
owned or managed by Florida State University. This policy applies
to all Florida State University students, employees, consultants,
contractors, visitors, and external individuals.