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MPT Gifts Associate Contractual Full-Time

Employer
Maryland Public Television
Location
Maryland, United States
Salary
$19.00 - $19.00
Closing date
Nov 24, 2021

View more

Position Type
Fundraising, Other Fundraising, Administrative, Accounting and Finance, Office Administration, Other Administrative
Fields
Other Fields
Salary Band
Up to $29,999
Employment Type
Full Time
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Maryland Public Television, which is commonly known by its familiar name "MPT", is a public television network that comprises six television stations that broadcast throughout the entire state of Maryland as well as into the District of Columbia and parts of Delaware, Pennsylvania, Virginia, and West Virginia. MPT is the only statewide broadcaster in Maryland. MPT is a member of the Public Broadcasting Service.

 

Main Purpose Of Job

The Gifts Associate is responsible for the accurate and timely processing and acknowledgment of all charitable donations made to MPT. The Gifts Associate supports all Development fundraising activity, including processing financial gifts received from direct mail, on-air-pledge, online, IRA Rollovers, workplace giving, stock donations, tribute and memorial gifts and other sources. The Gifts Associate helps to maintain the integrity of the member database and member satisfaction.

Possible hybrid work schedules are available.

POSITION DUTIES
  • Oversee the receipt, input, coding and processing of all special financial gifts, including matching gift requests and payments; contributions from IRA Rollovers; donor-advised funds; gifts of stock as well as contributions from workplace giving campaigns. 
  • Collaborate with the data entry clerk to ensure that donations and donor information are processed and entered into the member database promptly and accurately.
  • Perform daily sustainer program account maintenance adjustments, including upgrades, downgrades, refunds, termination, "thank you" gift selection, payment information updates, and EFT conversion efforts of MPT's over 20,000 sustainer member file. Sustainers are monthly givers of MPT.
  • Perform daily gift entry and processing. Enter all house mail and online credit card and check payments accurately and in a timely manner. Upload and troubleshoot the lockbox file and correct donor information in the online portal. 
  • Work closely with MPT's fundraising consultant Member Services Bureau (MSB) to ensure that all donations are processed and entered into the member database and pledge payment reminders and declined credit card letters are sent weekly. 
  • Work in partnership with the MPT finance team to reconcile donation data and ensure that all donations are entered prior to the end of month deadline. 
  •  Prepare and submit monthly reports and daily contributions along with all back-up documentation to MPT's Finance Department.  
  • Provide customer service to donors with membership account inquiries and follow up on donor problems where appropriate.
  • Perform other duties as assigned, including but not limited to, occasional participation in on-air pledge drives, station events, departmental projects, meetings and trainings.
MINIMUM QUALIFICATIONS

Education:  Associate’s Degree or an equivalent combination of education and experience. 

Experience:  A minimum of two (2) years of experience in office support work, including at least one (1) year in data entry/gift processing (or an equivalent of experience in a related field).

Note: Experience may be substituted on a year-for-year basis for the required education only.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

Resumes will NOT be accepted in lieu of completing the online or paper application.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants who possess the following preferred qualification(s).

 

  • Bachelor’s Degree (accounting, finance or related field of study)
  • Experience in financial gift processing, accounting or finance 
  • Experience in data entry with a high level of accuracy 
  • Detail-oriented, highly organized with strong analytical and problem-solving skills 
  • Proficient with Salesforce, Raiser’s Edge, or a similar CRM database software 
  • Solid knowledge of Microsoft Suite, Excel (advanced level) 
  • Strong communication skills and ability to work well with a variety of people 
  • A self-starter with a proven ability to meet project deadlines
SPECIAL REQUIREMENTS
  • The candidate may occasionally be required to work on evenings or weekends to participate in on-air pledge drives and other station events.
  • During the second interview process, each candidate will take a writing and computer skills assessment test.
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