Manager, Development Operations
- Employer
- The Jed Foundation
- Location
- New York, United States
- Salary
- Salary Commensurate with experience
- Closing date
- Nov 24, 2021
View more
- Position Type
- Fundraising, Corporate and Foundation Relations, Donor Relations, Fundraising Administration, Grant Seeking, Major Gifts, Other Fundraising, Special Events
- Fields
- Advocacy, Other Fields
- Employment Type
- Full Time
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The Manager, Development Operations will
be an integral member of the development team and will be
responsible implementing and managing internal systems and
processes to ensure smooth and efficient operations to support the
functioning of a growing, donor-centric department. Reporting
to Director, Foundation Relations, responsibilities include
database management, prospect research, prospect and donor
tracking, gift acknowledgments, and grant submission and reporting
processes, progress to goal tracking, among other key
functions. The ideal candidate will have a proven
track record of developing and implementing processes and systems
to support departmental efficiency and growth. Excellent
organizational, analytical, and communication skills and
proficiency in Salesforce for nonprofits are required. The ability
to work well under pressure and manage multiple projects
simultaneously is important to success in this role.
Responsibilities:
- Develop a robust donor/prospect tracking system and manage ongoing system implementation. Work closely with director of foundation relations and frontline fundraising staff to manage donor portfolios.
- Develop and maintain gift and grant proposal submission calendar.
- Manage gift and grant reporting processes. Maintain gift and grant reporting calendar, develop report templates, coordinate with program, clinical, finance and learning/evaluation teams to gather all information and data needed for reports, and track reports through the preparation process. Ensure all final reports demonstrate JED’s impact and meet its standards for excellence and are delivered to donors on schedule.
- Collaborate with the finance and administration team to ensure all donor and gift data is accurately processed and the gift acknowledgment process is consistently implemented, accurate, and timely.
- Produce scheduled and ad hoc reports for the Development department to help the team monitor and strengthen performance and functioning. Enhance analysis of donor and volunteer data to facilitate the implementation of more targeted outreach and relationship-building strategies.
- Collaborate with the digital fundraising team to create segmented prospect and donor contact lists to be used for mailings, emails, online appeals, event invitations, and other development communications.
- Manage all aspects of JED’s online giving platform including the creation of giving pages and ensuring all gifts from online pages are properly coded in Salesforce.
- Support the needs of the Development Committee of the board including managing regular financial reports.
Qualifications:
- Expertise in SalesForce
- Organization and planning
- Tenacious and excellent follow-up skills
- Flexibility/ adaptability
- Ability to work under pressure
- Teamwork/collaborative spirit
- Communications (written, oral)
- Demonstrated ability to think strategically and implement new initiatives to increase efficiencies and effectiveness within a team
- Project management experience and ability to manage competing priorities
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