The National Trust for Historic Preservation is a privately
funded nonprofit organization that works to save America’s historic
places in ways that enrich our present and our future. Chartered by
Congress in 1949, the National Trust is headquartered in
Washington, D.C. with a portfolio of 28 National Trust Historic
Sites, and grantmaking and advocacy efforts that connect us with
thousands more historic places across the country. We work in
collaboration with a variety of partners to preserve, protect,
activate, and interpret historic places in ways that build vibrant
and sustainable communities. We facilitate public participation in
the preservation of sites, buildings, and objects of national
significance or interest. We advocate with governments to save
America’s heritage and we strive to create a cultural legacy that
is as diverse as the nation itself so that all of us can take pride
in our shared American story.
Reporting to the Director of Leadership Giving, the Assistant
will support our fundraising, stewardship, and cultivation efforts
for leadership donors at $1,000-$10,000 annually. Working with the
Director, the Assistant will assist in the partnership with Annual
Giving, Major Gifts, and Planned Giving team to effectively manage
the pipeline of donors and ensure all donors feel special and
connected to the organization.
The Leadership Giving team (Director and Assistant) will create
meaningful relationships through strong cultivation and stewardship
best practices to grow support for the National Trust.
- With guidance from the Director, provides programmatic
assistance for the middle donor program that raises revenue through
effective upgrade strategies, special appeals, renewals, and other
campaigns that will attract, cultivate, retain, and upgrade (to
major gifts) National Trust donors in support of overall Annual
Giving engagement and revenue goals.
- Provides day-to-day programmatic support for ongoing direct
mail; helps consolidate and edit staff comments on copy and design
for review by the Director; helps traffick all materials, and
secures approvals as directed by the Director in order to meet
strict production schedules.
- Helps maintain and assists in the adherence to the mail
- Maintains direct mail samples and project files for Director,
- Assists in the compilation of Leadership Giving reporting to
ensure that revenue and expense tracking is accurate and
- Responds quickly and effectively to requests from President’s
Circle and Chairman’s Circle level members, via phone, mail, email,
and database coding as appropriate.
- Escalates issues as necessary.
- Assists the Leadership Director by reviewing the daily gift
report and identifying leadership gifts for special acknowledgment
- Updates mid-level member records in ROI and Engaging Networks
database systems following protocols to maintain data
- As directed, leads the weekly acknowledgement receipt process
for the middle donor program members. Using the data provided by
the Data and Operations team, reviews and confirms data and
salutation accuracy, merges letters using established templates,
routes letters for approval/signature, and assembles final mail
- Supports the Director of Leadership in the acknowledgment
process for middle donor program membership fulfillment, working
closely with fulfillment vendor. Assists in the review of the
monthly file confirming accuracy of donor information, in addition
to sample letters and package fulfillment kit information, and
routes to Director of Leadership Giving for approval.
- Works closely with the Data and Operations team to ensure data
for the mid-level program is accurate and up to date including
member levels, expiration dates, and donor preferences. Data
hygiene is a priority.
- Supports the fulfillment of mid-level stewardship benefits
including the coordination of webinars, conference calls, and
newsletter production. Works with Director to evaluate benefits
structure and adjust as necessary.
- Obtains regular benchmark reports, from our vendors, on all
fundraising programs to ensure programs are on course to meet
- Processes invoices for mid-level program expenses using
- Tracks and updates inventory reports and low-level warnings for
mid-level materials and reprint components as needed.
- Stays current on Trust programs, initiatives, and priorities to
provide special circle members with accurate and up to date
- Provides administrative support within department as
- Additional duties and special projects as
PAY & BENEFITS
- At last 1-2 years of professional level experience,
particularly in a geographically dispersed non-profit. Experience
in member support, customer service, direct mail or related areas
required. Interest in historic preservation a plus.
- Experience helping coordinate production from initial bids
through data, print approval, and mailshop approval is
- Basic analytical, and problem-solving skills, including issue
identification and prioritization.
- Excellent writing, spelling, grammar, and proofreading skills
in English as well as strong verbal communication and customer
service skills. Bi-lingual language skills (especially
English/Spanish) a plus.
- Strong organizational skills. Excellent attention to
- Project coordination experience, attention to detail, and
ability to coordinate multiple projects simultaneously in a
fast-paced, results-oriented environment.
- Ability to achieve results with moderate supervision.
- Proven ability to collaborate across divisions to implement
processes and achieve results. Track record of building and
maintaining productive relationships with multiple
- Ability to prioritize, multi-task efficiently and respond to a
high volume of ongoing requests in a timely fashion.
- Proven ability to continually develop skills related to use of
rapidly changing technology and communications best practices.
- Entrepreneurial spirit and skill set essential.
- Ability to adapt and be flexible in a dynamic work environment
required, including working effectively with frequent interruptions
and handling changing and/or unscheduled tasks with
accuracy. When working in the office, public contact and
ability to work successfully in close proximity to others required.
When working off site, ability work effectively in a remote
environment, maintaining productivity and communications to meet
deadlines and goals, is required.
- Demonstrated success in assisting with outreach to and
engagement of culturally diverse audiences and partners
- Advanced knowledge of Microsoft Word and Excel required.
Experience utilizing online CRM systems required; familiarity
with ROI preferred; Engaging Networks a plus.
- Regular and reliable in person or remote attendance is
- Some travel may be required.
This is a full time, non-exempt
level position, eligible for full benefits, including affordable
health, dental, vision and life insurance, retirement plan
contributions, and 3.5 weeks of paid vacation, plus sick time and
holidays. Due to the COVID-19 pandemic, this and most
other National Trust positions at our DC headquarters will continue
to work remotely for the foreseeable future (currently projected
through December 2021). The National Trust has
recently implemented a policy requiring all staff to show proof of
vaccination by October 31 (with limited exceptions for religious or
medical reasons, subject to conditions such as weekly
testing.) Hiring range: $22.00-$24.70/hour
(approximately $40,000-45,000/year annualized based on a 35