Senior Manager, Mid-Level Donors

Employer
Share Our Strength
Location
District of Columbia, United States
Salary
$84,000.00 - $91,900.00
Closing date
Dec 2, 2021

View more

Position Type
Fundraising, Donor Relations, Planned Giving
Fields
Advocacy, Youth
Employment Type
Full Time

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry and Cooking Matters campaigns, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.

The goal of No Kid Hungry’s Mid-Level Program is to retain, renew and lift donor giving by cultivating and stewarding donors with a concierge and curated personal approach, providing excellent customer service and enhancing their partnership experience. The Senior Manager will have an assigned portfolio of 300-500 donors who give $1,000-$9,999 annually. Serving as a donor’s personal point of contact, the Senior Manager works to discover donors’ giving motivations, philanthropic aspirations, interests, and communication preferences to maximize their financial support. The Senior Manager has a modified portfolio so that they may assist the Associate Director to further develop and refine current No Kid Hungry mid-level business rules, key performance indicators, portfolio identification, and to establish a moves management process. There is overlap with Share Our Strength’s growing planned giving program. No Kid Hungry’s reputation and visibility is at an all-time high, which is resulting in new opportunities for the Senior Manager to work across teams to generate greater donor engagement opportunities.

The Senior Manager is a new position and supervises a team of two responsible for stewarding donors and their support of the No Kid Hungry campaign. Working under the Associate Director of Mid-Level and Planned Giving this position will drive growth of mid-level donor contributions within the current donor base through a range of stewardship strategies, ultimately intended to build a strong pipeline for major gift giving. The Mid-level strategy prioritizes personal outreach to express gratitude for donor support of the No Kid Hungry campaign, while filling solicitation gaps for donors not reached through direct response or traditional fundraising channels.

The role is preferably based in Washington, DC, but could be fully remote for the right candidate. Range for offers: $84,000-$91,900.

 

DUTIES AND RESPONSIBILITIES

  • Manage a caseload of 300-500 mid-level donors ($1,000-$9,999), approximate portfolio value of $1.2 million.
  • Ensure that donors receive exceptional, concierge, high-quality stewardship through thoughtful, curated and personalized correspondence.
  • Cultivate donor relationships by updating, acknowledging, and asking mid-level donors to deepen their partnership.
  • Follow No Kid Hungry mid-level business rules and strive to continually refine those processes.
  • Assist with special projects and efforts to ensure smooth execution and coordination with other internal teams.
  • Help manage the mid-level team’s overarching strategy and operations, including supporting and mentoring direct reports to ensure their continuing professional development.
  • With Associate Director, develop strategy and monitor donor moves and team accountability.
  • Stay current and learn about the work of No Kid Hungry to effectively communicate the impact of donors’ gifts.
  • Keep informed of all No Kid Hungry and other Share Our Strength initiatives, including Cooking Matters, Early Childhood Development, and Equity, Diversity, and Inclusion.
  • Partner with colleagues to support Share Our Strength's work to be a diverse and inclusive organization, and ensuring this value is embedded in the organization and throughout our work.

 

QUALIFICATIONS

  • Bachelor’s degree in a related field preferred, but not required.
  • Minimum of 5-8 years of experience and demonstrated success as a front-line fundraiser, with at least three years in a mid-level program, preferably with a national cause related focus/social service organization.
  • One to three years proven success in leading and managing a team.
  • Strong analytical, strategic planning, time management, and organizational skills required.
  • An ability to manage multifaceted projects and a capacity to perform well independently in a fast-paced, multi-tasking environment are essential.
  • Demonstrated commitment to professional development. Familiarity with the Veritus mid-level process and/or a CFRE or other professional development credential a plus.
  • Outstanding experience managing relationships with donors and other partners.
  • Demonstrated ability to build successful working relationships at all levels of an organization.
  • Excellent written and oral communication skills, including experience presenting to high-level audiences.
  • Values the entrepreneurial spirit and is able to think quickly and creatively in the moment.
  • 1-3 years management experience managing a team of at least one.
  • Proven ability to excel working independently and as part of a (virtual/hybrid/in-person) team environment.
  • Ease and skill in a remote people management scenario, to ensure satisfactory work and coaching of direct reports.
  • Excellent interpersonal and communication skills (both verbal and written), including strong presentation skills and the ability to identify and work through challenges, underscored by strong judgment and emotional intelligence.
  • Strong analytical, strategic planning, time management, and organizational skills required. An ability to manage multifaceted projects and a capacity to perform well independently in a fluid, multi-tasking environment are essential.
  • Ability to work on deadline with a high level of accuracy and attention to detail.
  • High proficiency in MS Office suite required, and experience with fund raising database - Raiser’s Edge highly preferred.
  • Demonstrated interest in anti-hunger and anti-poverty issues.

 

 

At Share Our Strength, we value an individual’s diversity of backgrounds, experiences, ideas, and perspectives. A hallmark of our history, culture and values has been the organization’s desire to bring together motivated, intelligent, and talented people to work together to find and implement solutions to end hunger and poverty in the U.S. and abroad. We each come to Share Our Strength with a unique background, but together we form a team that yields amazing results. This shared value of encouraging and embracing diversity in our organization fosters a workplace and culture that is highlighted for its innovation, open expression of ideas, and collaboration. With a strong shared commitment to the organization’s mission, and a unique blend of individual strengths, we are all working toward ensuring that every individual can live a healthy and productive life.

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