The director of development services is responsible for managing
gift processing, budget and revenue monitoring, gift
acknowledgments, prospect management, wealth screening and prospect
research, fundraising analytics and reporting and the development
of institutional gift policies and standards. This position
supervises a development coordinator and temporary gift processing
assistants to ensure data integrity and strong analytics and
reporting, strategic use of fundraising systems, accurate incoming
gift management and timely acknowledgment. The director of
development services is a new position in a small but growing
department and will report to the senior vice president of
development, with a dotted line to the director of development.
Specific responsibilities include:
- Supervising all fundraising services, including gift and
acknowledgment processing, customer service and prospect
management, data analytics and reporting, and utilization and
maintenance of the Salesforce fundraising database.
- Overseeing and supervising a development coordinator, temporary
staff and other vendors, including Salesforce consultants.
- Working closely with ProPublica’s Salesforce consultant to
maximize integration with Apsona, Classy, OwnBackup and
- Producing mailing lists for marketing and fundraising
activities, including campaign tracking as needed.
- Developing systems to import donor data into Salesforce from
third-party sources including Benevity, WealthEngine and direct
mail NCOA updates.
- Leading the strategy, development and maintenance of prospect
and donor management and a tracking system to support
institution-wide development activities.
- Tracking revenue and working with the development team to
forecast annual projections on a monthly basis. Reporting regularly
to leadership and to the department on progress towards goals.
- Creating and ensuring accuracy and efficacy of fundraising
reports and dashboards for the development team, finance staff and
- Working with finance staff on creation and monitoring of
- Overseeing wealth screening activities and other prospect
- Serving as backup to the coordinator and temporary staff on
gift processing, customer service and acknowledgments.
Requirements: Minimum six years of relevant experience in
nonprofit fundraising, including administration of Salesforce NPSP
(preferred) database. Demonstrated experience with nonprofit
financial analysis and experience in supervising staff and
directing day-to-day activities are required.
This position is a critical member of the development team. The
successful candidate will be a collegial and collaborative team
player. Confidentiality and communication skills, strong initiative
and problem-solving skills are all essential, as is attention to
detail and the ability to establish priorities and work accurately
under time constraints. Must be proficient in Microsoft Office
suite with advanced proficiency in Excel; experience with
Salesforce or other relational database required. Must be committed
to building a respectful, welcoming and inclusive environment. Must
be able to accurately synthesize, analyze and translate data for
financial and activity reports. Excellent project management skills
are required, including the ability to manage multiple projects and
deadlines and maintain disciplined adherence to department
ProPublica is dedicated to improving our newsroom, in part by
better reflecting the people we cover. (Here
is a breakdown of the ProPublica staff.) We’re committed to
diversity and building an inclusive environment for people of all
backgrounds and ages, and we are taking steps to meet that
commitment. We especially encourage members of traditionally
underrepresented communities to apply, including women, people of
color, LGBTQ people and people with disabilities.
This is a full-time position based in New York City with work
occurring during typical weekday business hours. Some in-office
work will be required. Proof of vaccination is required to work in
We will begin reviewing applications as we receive them, but we
will continue to consider candidates as long as the posting remains
live on our site.
Applicants must be eligible to work in the U.S.
No phone calls, please.
apply, use this form.