Director of Development Services, ProPublica

The director of development services is responsible for managing gift processing, budget and revenue monitoring, gift acknowledgments, prospect management, wealth screening and prospect research, fundraising analytics and reporting and the development of institutional gift policies and standards. This position supervises a development coordinator and temporary gift processing assistants to ensure data integrity and strong analytics and reporting, strategic use of fundraising systems, accurate incoming gift management and timely acknowledgment. The director of development services is a new position in a small but growing department and will report to the senior vice president of development, with a dotted line to the director of development. Specific responsibilities include:

• Supervising all fundraising services, including gift and acknowledgment processing, customer service and prospect management, data analytics and reporting, and utilization and maintenance of the Salesforce fundraising database.
• Overseeing and supervising a development coordinator, temporary staff and other vendors, including Salesforce consultants.
• Working closely with ProPublica’s Salesforce consultant to maximize integration with Apsona, Classy, OwnBackup and Sailthru.
• Producing mailing lists for marketing and fundraising activities, including campaign tracking as needed.
• Developing systems to import donor data into Salesforce from third-party sources including Benevity, WealthEngine and direct mail NCOA updates.
• Leading the strategy, development and maintenance of prospect and donor management and a tracking system to support institution-wide development activities.
• Tracking revenue and working with the development team to forecast annual projections on a monthly basis. Reporting regularly to leadership and to the department on progress towards goals.
• Creating and ensuring accuracy and efficacy of fundraising reports and dashboards for the development team, finance staff and the president.
• Working with finance staff on creation and monitoring of department budgets.
• Overseeing wealth screening activities and other prospect research vendors.
• Serving as backup to the coordinator and temporary staff on gift processing, customer service and acknowledgments.

Requirements: Minimum six years of relevant experience in nonprofit fundraising, including administration of Salesforce NPSP (preferred) database. Demonstrated experience with nonprofit financial analysis and experience in supervising staff and directing day-to-day activities are required.

This position is a critical member of the development team. The successful candidate will be a collegial and collaborative team player. Confidentiality and communication skills, strong initiative and problem-solving skills are all essential, as is attention to detail and the ability to establish priorities and work accurately under time constraints. Must be proficient in Microsoft Office suite with advanced proficiency in Excel; experience with Salesforce or other relational database required. Must be committed to building a respectful, welcoming and inclusive environment. Must be able to accurately synthesize, analyze and translate data for financial and activity reports. Excellent project management skills are required, including the ability to manage multiple projects and deadlines and maintain disciplined adherence to department goals.

ProPublica is dedicated to improving our newsroom, in part by better reflecting the people we cover. (Here is a breakdown of the ProPublica staff.) We’re committed to diversity and building an inclusive environment for people of all backgrounds and ages, and we are taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people and people with disabilities.

This is a full-time position based in New York City with work occurring during typical weekday business hours. Some in-office work will be required. Proof of vaccination is required to work in our office.

We will begin reviewing applications as we receive them, but we will continue to consider candidates as long as the posting remains live on our site.

Applicants must be eligible to work in the U.S.

No phone calls, please.

To apply, use this form.