Assistant Director, Advancement Services

Employer
The Music Center
Location
California, United States
Salary
Salary Commensurate with experience
Closing date
Dec 10, 2021

View more

Position Type
Fundraising, Fundraising Administration, Programs, Program Administration and Management, Administrative, Office Administration, Other Administrative, Public Relations and Communications
Fields
Arts
Employment Type
Full Time
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The Music Center is one of the largest and most highly regarded performing arts centers in the country.  As L.A.’s premier performing arts destination, The Music Center convenes artists, communities and ideas with the goal of deepening the cultural lives of every resident in Los Angeles County. The non-profit performing arts organization has two divisions: The Music Center Arts (TMC Arts) and The Music Center Operations (TMC Ops). TMC Arts, The Music Center’s programming engine, provides year-round programming inside The Music Center’s four theatres, on Jerry Moss Plaza, outside at Grand Park—a 12-acre adjacent green space—and in schools and other locations all over Los Angeles County. TMC Arts presents world-class dance with Glorya Kaufman Presents Dance at The Music Center, free and low-cost public concerts and events, as well as K–12 arts education programs. TMC Ops manages the theatres, the Plaza and Grand Park on behalf of the County of Los Angeles. The Music Center is also home to four renowned resident companies—Center Theatre Group, Los Angeles Master Chorale, LA Opera and LA Phil.

Currently The Music Center’s Advancement Department is looking to fill the role of Assistant Director, Advancement Services.

The Assistant Director, Advancement Services is a critical new role that facilitates essential donor communications and appeals and supports project management across the department. The Assistant Director will be a leader in optimizing resources and centralizing vital information infrastructure.   

The Assistant Director is a collaborative, proactive, detail-oriented, and highly organized professional who manages Advancement’s digital communications through WordFly. Using content provided by Advancement colleagues, the Assistant Director designs effective digital communications and stewards them through the approval process. The Assistant Director manages the list review process, collaborates with the Manager of Web Content & Digital Analytics in Marketing & Communications on email deployment, and delivers clear and thorough analysis of the results.    

The Assistant Director will serve as the department’s point-person on monday.com, an online resource designed to support project management and facilitate collaboration and communication. The Assistant Director will become fluent in the product, build dashboards, facilitate training for our account’s monday.com users, and maintain the vendor relationship.

This position will coordinate Advancement’s pages in Performances magazine and on the website.

The Assistant Director supervises the Coordinator, Advancement Services and together they will be responsible for the timely delivery of all donor acknowledgments, with the Assistant Director crafting compelling letters to thank our leading donors.

The Assistant Director will manage the Coordinator in day-to-day office management, such as ordering supplies and coordinating general maintenance. 

The Assistant Director reports to the Senior Director of Advancement Services and will support the Sr. Director in his liaison roles to Human Resources and Technology Services.

The Assistant Director will work closely with Advancement and Marketing colleagues including the Assistant Director of Data & Analytics, the Director of Special Events, the Assistant Director of Annual Giving, the Membership Manager, and the Manager of Web Content & Digital Analytics.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Design and manage email communications using WordFly software; manage the list review process; and provide analytics on the results.
  • Serve as the departmental point-person for monday.com; create dashboards, provide and arrange training, manage vendor relationship.
  • Coordinate Advancement’s pages in Performances magazine and on the website, managing content for selected pages, facilitating content on the other pages as needed, and serving as the point person with Marketing on these areas of responsibility.
  • Support the Sr. Director in his liaison roles to Human Resources and Technology Services.
  • Supervise the Coordinator, Advancement Services. Working together, the Assistant Director and Coordinator will ensure timely delivery of all donor acknowledgments.
  • Create documentation and provide training on areas of responsibility (including WordFly and Monday.com) for new and existing staff as necessary.
  • Oversee the Coordinator in providing general office management.
  • Special projects as needed.

QUALIFICATIONS AND REQUIREMENTS:

  • Three to five years professional nonprofit and project management experience preferred.
  • Bachelor’s degree or equivalent experience.
  • Detail oriented individual who takes ownership of projects.
  • Possess strong computer skills with the ability to learn and effectively use new software programs; advanced expertise in Microsoft products such as Excel, Word, Teams, and Outlook.
  • Experience building campaigns in an email management system (ideally WordFly); basic graphic design skills a plus.
  • Experience working with a relationship database (Tessitura) a plus.
  • Experience working with a project management tool such as monday.com
  • Demonstrated ability to meet deadlines, prioritize and organize multiple projects, and think critically.
  • Excellent communication skills, both written and verbal, including the ability to present information in a variety of formats.
  • Discretion with confidential and sensitive information, including with handling of donor and prospect data.
  • Exceptional interpersonal and communication skills to interact effectively and diplomatically with donors and staff.
  • Experience with activities requiring customer service.
  • Ability to work both collaboratively and independently.

PLEASE NOTE: Currently, this position is working remotely this scenario will likely change and is also subject to the responsibilities of the position.

VACCINATION POLICY

The Music Center requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law.  New hires working at The Music Center must be fully vaccinated no later than 60 days after hire and until they are fully vaccinated will be required to submit weekly proof of negative laboratory COVID-19 test and submit to additional masking and social distancing requirements. Please contact The Music Center’s Human Resources Department for a copy of the vaccination policy.

SALARY:

Commensurate with experience. This is a full-time exempt position; compensation package includes health and welfare benefits, paid vacation and sick days, 401(k) plan with employer contribution.

HOW TO APPLY:

To be fully considered for the position, please submit a cover letter, resume, and salary expectation to Jobs@MusicCenter.org or fax (213) 972-0721.INCOMPLETE SUBMISSIONS WILL NOTE BE CONSIDERED

                                              EQUAL OPPORTUNITY EMPLOYER

 

 

 

 

 

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