The Music Center is one of the largest and most highly regarded
performing arts centers in the country. As L.A.’s premier
performing arts destination, The Music Center convenes artists,
communities and ideas with the goal of deepening the cultural lives
of every resident in Los Angeles County. The non-profit performing
arts organization has two divisions: The Music Center Arts (TMC
Arts) and The Music Center Operations (TMC Ops). TMC Arts, The
Music Center’s programming engine, provides year-round programming
inside The Music Center’s four theatres, on Jerry Moss Plaza,
outside at Grand Park—a 12-acre adjacent green space—and in schools
and other locations all over Los Angeles County. TMC Arts presents
world-class dance with Glorya Kaufman Presents Dance at The
Music Center, free and low-cost public concerts and events, as
well as K–12 arts education programs. TMC Ops manages the theatres,
the Plaza and Grand Park on behalf of the County of Los Angeles.
The Music Center is also home to four renowned resident
companies—Center Theatre Group, Los Angeles Master Chorale, LA
Opera and LA Phil.
Currently The Music Center’s Advancement Department is looking
to fill the role of Assistant Director, Advancement
The Assistant Director, Advancement Services is a critical new
role that facilitates essential donor communications and appeals
and supports project management across the department. The
Assistant Director will be a leader in optimizing resources and
centralizing vital information infrastructure.
The Assistant Director is a collaborative, proactive,
detail-oriented, and highly organized professional who manages
Advancement’s digital communications through WordFly. Using content
provided by Advancement colleagues, the Assistant Director designs
effective digital communications and stewards them through the
approval process. The Assistant Director manages the list review
process, collaborates with the Manager of Web Content & Digital
Analytics in Marketing & Communications on email deployment,
and delivers clear and thorough analysis of the
The Assistant Director will serve as the department’s
point-person on monday.com, an online resource designed to support
project management and facilitate collaboration and communication.
The Assistant Director will become fluent in the product, build
dashboards, facilitate training for our account’s monday.com users,
and maintain the vendor relationship.
This position will coordinate Advancement’s pages in
Performances magazine and on the website.
The Assistant Director supervises the Coordinator, Advancement
Services and together they will be responsible for the timely
delivery of all donor acknowledgments, with the Assistant Director
crafting compelling letters to thank our leading donors.
The Assistant Director will manage the Coordinator in day-to-day
office management, such as ordering supplies and coordinating
The Assistant Director reports to the Senior Director of
Advancement Services and will support the Sr. Director in his
liaison roles to Human Resources and Technology Services.
The Assistant Director will work closely with Advancement and
Marketing colleagues including the Assistant Director of Data &
Analytics, the Director of Special Events, the Assistant Director
of Annual Giving, the Membership Manager, and the Manager of Web
Content & Digital Analytics.
PRINCIPAL DUTIES AND
- Design and manage email communications using WordFly software;
manage the list review process; and provide analytics on the
- Serve as the departmental point-person for monday.com; create
dashboards, provide and arrange training, manage vendor
- Coordinate Advancement’s pages in Performances
magazine and on the website, managing content for selected pages,
facilitating content on the other pages as needed, and serving as
the point person with Marketing on these areas of
- Support the Sr. Director in his liaison roles to Human
Resources and Technology Services.
- Supervise the Coordinator, Advancement Services. Working
together, the Assistant Director and Coordinator will ensure timely
delivery of all donor acknowledgments.
- Create documentation and provide training on areas of
responsibility (including WordFly and Monday.com) for new and
existing staff as necessary.
- Oversee the Coordinator in providing general office
- Special projects as needed.
QUALIFICATIONS AND REQUIREMENTS:
- Three to five years professional nonprofit and project
management experience preferred.
- Bachelor’s degree or equivalent experience.
- Detail oriented individual who takes ownership of
- Possess strong computer skills with the ability to learn and
effectively use new software programs; advanced expertise in
Microsoft products such as Excel, Word, Teams, and Outlook.
- Experience building campaigns in an email management system
(ideally WordFly); basic graphic design skills a plus.
- Experience working with a relationship database (Tessitura) a
- Experience working with a project management tool such as
- Demonstrated ability to meet deadlines, prioritize and organize
multiple projects, and think critically.
- Excellent communication skills, both written and verbal,
including the ability to present information in a variety of
- Discretion with confidential and sensitive information,
including with handling of donor and prospect data.
- Exceptional interpersonal and communication skills to interact
effectively and diplomatically with donors and staff.
- Experience with activities requiring customer service.
- Ability to work both collaboratively and independently.
PLEASE NOTE: Currently, this
position is working remotely this scenario will likely change and
is also subject to the responsibilities of the position.
The Music Center requires its employees to be vaccinated against
COVID-19, subject to certain exemptions as required by law.
New hires working at The Music Center must be fully vaccinated no
later than 60 days after hire and until they are fully vaccinated
will be required to submit weekly proof of negative laboratory
COVID-19 test and submit to additional masking and social
distancing requirements. Please contact The Music Center’s Human
Resources Department for a copy of the vaccination policy.
Commensurate with experience. This is a full-time exempt
position; compensation package includes health and welfare
benefits, paid vacation and sick days, 401(k) plan with employer
HOW TO APPLY:
To be fully considered for the position, please submit a cover
letter, resume, and salary expectation to Jobs@MusicCenter.org
or fax (213) 972-0721.INCOMPLETE SUBMISSIONS WILL NOTE BE