Development Associate

The Maritime Aquarium at Norwalk, Inc.
Connecticut, United States
Salary Not specified
Closing date
Dec 11, 2021

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Position Type
Administrative, Office Administration
Employment Type
Full Time
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The Maritime Aquarium at Norwalk, Inc. (TMA or the Aquarium) seeks a full time Development Associate, reporting to the Associate Director of Development.




The mission of the Aquarium is to inspire people of all ages to appreciate the Long Island Sound, its ecosystem and the global environment through living exhibits, marine science and environmental education. For more than 33 years, the Aquarium has played a significant role in shaping the landscape of Norwalk and the region. The second largest family attraction in Connecticut, and 50 miles from New York City, the Aquarium hosts nearly 500,000 guests annually. Its primary exhibits take guests on a voyage from the shallow salt marshes and estuaries to the depths of the Long Island Sound and the ocean beyond, culminating with habitats for sharks and harbor seals. Altogether, the Aquarium is home to more than 7,000 animals and 300 species in 75 exhibits. A new 4D Theater offers a unique sensory film experience for guests. Its education programs introduce approximately 80,000 students, campers and scouts to marine and STEM education. The Aquarium is recognized as a top aquarium in the nation, and is accredited by the Association of Zoos and Aquariums. It is an active participant in the local and regional community. The strength of the Aquarium is its 60 full-time staff, and part-time and seasonal staff, in addition to nearly 300 volunteers, which contribute 28,000 hours annually. While the pandemic challenged the Aquarium in profound ways, the team’s resilience and creativity led to new ways to connect with the community, and renewed optimism for the future.  



The Development Associate supports the Development Team in meeting its annual and multi-year fundraising goals. The Associate will provide all necessary administrative support to the team and requires interaction with a broad range of internal and external stakeholders. Professionalism, flexibility, and a rigorous attention to detail, along with a dynamic ability to cultivate relationships, are essential. This is a full-time, non-exempt position. Some early morning, evening, and weekend hours should be expected for time-sensitive needs and after-hours activities. 


  • Provide support and project management for a range of initiatives.
  • Schedule internal and external meetings, coordinating all logistics and details, providing relevant preparation materials, and ensuring appropriate follow-up.           
  • Coordinate travel arrangements for members of the team, including flights and lodging.
  • Prepare donor materials as requested, including but not limited to: background research, mail merges, printing and binding donor materials, etc.
  • Support the donor acknowledgement process and updating communications in CRM system
  • Maintain accurate donor records in the CRM system
  • Support gift processing
  • Support logistical arrangements for development-related meetings and events including space and facility needs, meals and refreshments, guest RSVP process, vendor relationships, supplies, and technology. 
  • Compose, edit, design, and format documents, including letters, reports and other collateral as needed.
  • Attend occasional meetings and events outside of core business hours as needed.

Other projects and duties as assigned.



Work experience

  • 2-3 years of experience in a fundraising environment preferred
  • Solid skills in Microsoft Office and Office 365 products; ability to learn systems quickly and use technology to streamline tasks
  • Experience with donor databases is preferred
  • B.A. helpful but not required

Knowledge and skills

  • Strong verbal and written communication, with particular emphasis on excellent writing, editing, and formatting skills.
  • Highly-efficient administrator with strong time management skills
  • Ability to self-organize, set priorities, handle multiple tasks simultaneously and flexibility to shift priorities as needed
  • Professional manner and appearance
  • Anticipates support needs without being prompted
  • High level of organization and follow-through skills
  • High degree of accuracy and attention to detail
  • Highly adaptable and flexible; willing to experience a wide variety of people, departments and processes
  • High level of personal confidence and comfortable working independently
  • Ability to maintain confidentiality at all times
  • Positive, upbeat personality and calm under pressure
  • Exceptional external presence; ability to make others feel comfortable and appreciated, both verbally and in written communication
  • Commitment to equity and social justice, and strong alignment with our organizational values.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


The Maritime Aquarium at Norwalk is an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encourage to apply.


Please provide a cover letter and resume to  Please put DA in your subject line.

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