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Program Manager

Yale University
Connecticut, United States
Salary Not specified
Closing date
Dec 11, 2021

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Position Type
Fundraising, Corporate and Foundation Relations
Academic Centers
Employment Type
Full Time
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Program Manager
School of Nursing - Development

University Job Title
Development Officer - Annual Giving

Bargaining Unit
None - Not included in the union (Yale Union Group)

Time Type
Full time

Duration Type

Compensation Grade

Compensation Grade Profile
Development Officer (Ungraded)

Wage Ranges
Click here to see our Wage Ranges

Work Location
West Campus

Worksite Address
400 C28 Admin West Campus Drive
Orange, CT 06477

Work Week
Standard (M-F equal number of hours per day)

Searchable Job Family

Total # of hours to be worked:

Position Focus:
Under the direction of the Associate Dean of Development and Alumni Affairs, the Program Manager is responsible for encouraging financial engagement of alumnae/i and friends with YSN, especially through the YSN Alumnae/i Association (YSNAA) and Yale School of Nursing Annual Fund. The successful candidate must manage complex institutional relationships and processes, as well as coordinate the efforts of alumni volunteers, staff, faculty, and students. This position is vital to YSN's development effort as it must expand and deepen the donor pool by increasing the number of annual donors, and increasing their level of annual giving. The incumbent will be assessed on activity level related to the fund, including dollars raised, alumni participation, and the number of leadership annual fund gifts.

The incumbent will assist in the design and implement a compelling alumni relations plan with a significant emphasis on giving, healthy involvement, and volunteerism, and initiate and support alumni involvement of all types.

In all work, supports YSN diversity and inclusion values and commitments.

A cover letter and resume are required with this application.

Essential Duties
1. Develops revenue and donor goals; develops and implements effective fundraising programs for each assigned class or constituency, including external personal visits, personalized written campaigns, phonathons, social media, direct mail, and email. 2. Recruits, trains, and manages a substantial group of alumni volunteers; creates communications to large number of volunteers; supervises mass mailings to volunteers; informs volunteers of updated information and deadlines; evaluates individual donor and volunteer needs and provides other personal support. Has the authority to represent the University to alumni donors and volunteers. 3. Advises, educates, and solicits potential alumni donors through external face-to-face meetings, phone contacts, and written communications. 4. Monitors, on a weekly basis, annual giving solicitation strategies as well as participation and dollar goals for all supported classes. Identifies opportunities/needs to adjust strategies in order to reach fund raising goals. Implements new and modified strategies as needed. 5. Continually reviews alumni donor profiles to identify potential top annual donors and determines individual solicitation strategies. 6. Develops, fosters and maintains positive alumni relations to keep alumni engaged and disposed to give back to the University. 7. Coordinates special annual programs with a targeted focus. 8. Plans and attends meetings and events on and off campus. 9. May perform other duties as assigned.

Required Education and Experience
Bachelor's Degree in a related field and two years of direct fundraising, marketing, communications or volunteer management experience or an equivalent combination of education and experience.

Required Skill/Ability 1:
Excellent verbal and written communication skills.

Required Skill/Ability 2:
Outstanding interpersonal skills, necessary for working with donors, volunteers and colleagues, including tact, diplomacy, discretion, and the ability to maintain confidentiality inside and outside the Office of Development.

Required Skill/Ability 3:
Ability to understand the objectives of annual giving and the overall university fundraising priorities, and to integrate goals with those objectives.

Required Skill/Ability 4:
Strong organizational skills, including attention to detail. Demonstrated ability to handle diverse, simultaneous tasks and attend to follow-through. Highly motivated and energetic; must possess initiative. Demonstrated ability to work independently and as part of a team.

Required Skill/Ability 5:
Outgoing personality and ability to initiate and enjoy direct communication with alumni; customer-service orientation.

Preferred Education, Experience and Skills:
Professionalism, maturity, and an understanding of the often confidential nature of fundraising. Demonstrated knowledge of Excel and Word; familiarity with fundraising/marketing databases.

Drug Screen

Health Screening

Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.

COVID-19 Vaccine Requirement
Please note that the university has a COVID-19 vaccination requirement; visit for details. For up-to-date information visit the COVID-19 website

Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University's Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email:

Yale University is a tobacco-free campus

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