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Manager, Development Operations and Stewardship

Employer
Asia Society
Location
New York, United States
Salary
Competitive Salary
Closing date
Dec 15, 2021

View more

Position Type
Fundraising, Direct Marketing, Donor Relations, Other Fundraising, Programs, Other Programs, Administrative, Other Administrative, Public Relations and Communications, Sales and Marketing
Fields
Education, Museum, Technology
Employment Type
Full Time
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Asia Society was founded on the tenacious belief that genuine understanding across cultures unlocks the potential for a peaceful and sustainable world. Asia Society is at an exciting moment, as we transition the 65-year-old institution, for increased accessibility and visibility in an increasingly digital world. Concurrent with our first brand refresh in a generation, we are seeking to increase the vibrancy and visibility of our landmark headquarters building on Park Avenue. Our New York City headquarters coordinates work in our 14 global centers where we’re leveraging new digital tools to reach and galvanize people who see themselves as members of our global community and want to work with us toward these goals at this critical moment in history.

 The Manager, Development Operations & Stewardship is a mission critical position, a key member of the Asia Society Development team, and responsible for both the department’s donor database (Salesforce), database tracking and acknowledgment and stewardship to ensure donor satisfaction.

We are looking for a passionate team member who resonates with those ideas, and this lynchpin position requires a person that combines discipline and attention to detail with an ability to creatively identify and respond to new opportunities. Working closely with the entire Development team, this role reports to the Chief Development Officer, ensuring maximum use of the newly installed Salesforce CRM and Marketing Cloud suite of tools. This role ensures that the team remains in close communication with Asia Society’s financial team and management throughout the organization, ensuring data integrity, producing timely reports and coordinating stewardship communication with current and potential donors.

          

RESPONSIBILITIES:      

  • Oversee and champion the Development team’s Salesforce donor database (Salesforce and Salesforce suite of products) and its ongoing operation.
  • Ensure the accuracy and integrity of Development’s data (donor and prospect records) assuring its quality, consistency and accuracy, helping drive excellence for fundraising tracking as well as stewardship efforts.
  • Perform all data imports: review, clean, and standardize source data; create import files and run queries using Salesforce. Post-import, perform quality control and correct inconsistencies to maintain data integrity.
  • Create stewardship reports and other custom reports for a broad platform of needs.
  • Prepare donor and prospect research and solicitation reports and briefs and use this information to continually update the prospect pipeline.
  • Prepare summaries and briefs that serve as background for executive meetings and conversations with major donors and trustees.
  • Work with Chief Development Officer and Managing Director of Development to keep regular detailed projections for contributions from individuals, corporations and foundations. Flag deficiencies and facilitate plan adjustments.
  • Produce and coordinate lists, appeal mailings and invitations to donors.
  • Manage donor acknowledgements.
  • Create and maintain policies and procedures for all Development database systems.
  • Ensure that information related to fundraising work is collected, organized and managed effectively.
  • Continually improve the effectiveness of existing fundraising operations.
  • Perform additional duties as needed.

QUALIFICATIONS:

  • BA or BS degree
  • 4 years related work experience
  • Experience and particular aptitude for disciplined tracking and inputting fundraising data Salesforce and Salesforce suite of products highly desired
  • Demonstrated ability to work effectively and successfully in a fast-paced environment
  • Creative, highly organized and nimble work style
  • Excellent time management and prioritization skills
  • Team player who has the ability to work independently and collaboratively across departments and institution
  • Strong attention to detail as well as skills and background in successfully managing events and or dynamic accounts
  • Proficient with Microsoft Office Suite skills
  • Outstanding analytical and critical thinking skills
  • Excellent communication skills in both written and oral formats
  • Excellent interpersonal skills, including ability to communicate effectively and professionally with executive staff and board members and to build productive relationships with all donors and other organization partners
  • Identifies new and creative ways of doing something or solving a problem that improves, changes and results in value to the way Asia Society’s data is tracked and organized
  • Professional demeanor
  • Strong work ethic, enthusiasm, and confidence

 Asia Society offers a competitive salary, as well as a comprehensive benefits package. For benefits information please visit www.asiasociety.org/about/careers and click on “Employee Benefits” to view our full benefits summary.         

 HOW TO APPLY:

Please email your cover letter and resume indicating position reference code COP-2211 and salary requirements to: externalaffairsjobs@asiasociety.org.

 Indicate job title in the subject line. Resumes without cover letters will not be accepted.  No phone calls, please. Only those candidates considered for an interview will be contacted.  Please regard your resume as having been received unless your email is bounced back.

 

Asia Society is an Equal Opportunity Employer

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