Program Coordinator, Direct Support
The Urban Sustainability Directors Network’s (USDN) mission is
to create equitable, resilient and sustainable communities by
supporting local government sustainability practitioners as they
pursue transformative change. We do this by building the capacity
of local government sustainability practitioners to take action,
scale innovative practices and solutions, influence systemic
change, and harness data and insights to advance and influence the
The heart of USDN’s work is a network of local government
sustainability professionals from over 250 cities and counties
across the United States and Canada dedicated to creating a healthy
environment, advancing racial equity, and building thriving and
resilient communities. USDN brings local government sustainability
practitioners together to learn, innovate, collaborate, and
accelerate the work of local sustainability.
USDN is powered by a distributed team of 20 people that work
together across the United States, and a robust network of trusted
partners and collaborators.
USDN believes that a diverse, inclusive, and equity-centered
climate movement is essential to achieving our mission. For
meaningful, long-term change local governments must work from the
ground up through a collaborative approach with the communities
As a member of the Direct Support and Innovation team, the
Program Coordinator will co-design and support member adoption of
transformative and innovative practices. This position requires the
ability to co-design and co-develop new projects and methods that
help local government practitioners become more proactive,
anticipatory and effective change agents who transform practice and
generate impactful outcomes in the movement toward a just,
resilient, and sustainable world. This position reports to USDN’s
Direct Support and Innovation Director.
The Direct Support and Innovation (DSI) Team develops, designs
and supports innovative processes and projects with USDN members
and partners. The DSI team then supports members in testing these
new concepts and adjusting approaches to support the network and
its partners. The team creates and provides opportunities for
members to push beyond the norm and to ideate and apply innovative
approaches that create more just, sustainable and climate prepared
communities. As a member of the DSI Team, the Program Coordinator
will support members through program conceptualization, design,
training, coaching and guidance in several areas:
- Transformational Practices: Deep and
impactful transformation of local government structures, policies
and practice. This includes centering racial equity and shifting of
power in planning and project work; integrating whole human
approaches and design; development of metrics for success; and
exploring new ideas with partners.
- Innovative Approaches: Experiment with
and evaluate new and innovative approaches to equity-centered
climate and sustainability initiatives, policies and projects and
support members in taking action.
- Anticipatory Development and
Design: Anticipate near and long term challenges and
opportunities facing members and their stakeholders and design
proactive solutions to pilot.
- Special Topic Cohorts: Support member
cohorts and innovation projects interested in diving deep into
specific solutions or approaches.
Examples of recent USDN Direct Support and Innovation
- The USDN Nexus Guidance and training series
- USDN Climate Field Evolution workshops and framework
- USDN New and Improved Hazard Mitigation Plan
- USDN Equitable Transportation workshops and cohort
- Courageous and transformative leadership
Under the management of the Direct Support and Innovation
Director, the Program Coordinator plays a lead role in process and
project co-design and direct support including coaching, cohort
support, partner coordination, fundraising for implementation and
connectivity with other initiatives.
- Foster engagement, camaraderie, collaboration, and clarity
within a remote environment.
- Co-develop a clear work plan that aligns with an integrated
- Participate as an effective team member.
- Pre-event coordination, event support, post-event documentation
Communications and Relationship Building
- Support cross-team and cross-staff collaboration within
- Share learnings and ideas within the DSI team and with other
internal teams and seek to learn from their experiences and
- Establish positive working relationships and cooperative
arrangements with key programmatic partner organizations.
Supporting Projects and Programs
- Contribute to usdn.org website and materials that USDN may
develop to broadly share to influence the field of practice.
- Manage communication with members and use internal databases to
track direct support and innovation program offerings and
- Support USDN DSI team projects and programs including tracking
deadlines, helping complete products and supporting delivery of
Equity, Diversity, and Inclusion Focus
- Cultivate and maintain professional competency in equity,
diversity and inclusion (EDI). EDI is a central goal, fundamental
value, and required competency for the practice of sustainability
and climate change. USDN staff cultivate EDI skills and
competencies through personal practice and training.
- Emphasize USDN’s adopted EDI principles in the design and
delivery of support and throughout the performance of job
responsibilities. The position will advance EDI principles as a
characteristic of responsible governance, where all levels of
government have a fiscal and moral responsibility to address the
long-term implications that inequity has on prosperity, health, and
safety of residents.
- Identify and respond to EDI challenges that members are
- Commitment to social justice and anti-racist prinicples.
While no single candidate may embody all the qualifications
below, an ideal candidate would possess many of the below
experiences and skill sets.
- Experience developing, delivering and evaluating climate and
sustainability programs and desire to shift away from traditional
approaches to more innovative solutions and models.
- Experience with centering equity in climate and sustainability
practices and policies relevant to local governments.
- Experience working with or within local government
- Experience designing, convening and supporting productive
workshops and trainings, and/or experiencing coaching.
Desired Knowledge and Skills:
- Ability to manage multiple complex programs and projects and
multiple deadlines simultaneously.
- Ability to work independently and with team members in a
collaborative and dynamic environment.
- Ability to design and facilitate productive workshops,
brainstorming sessions, and trainings (virtually and
- Ability to work in uncertainty and ambiguity while assisting in
- Strong relationship-development and facilitation skills.
- Design skills- ideally in adobe programs and basic website
- Ability to think outside of the box and seek new equitable
methods for supporting local government sustainability practices
- Ability to develop relationships and work across a diverse
array of teammates, partners, and communities.
- Ability to work productively in an unstructured
- Proficient in digital and collaborative office tools including:
Google Suite, Zoom, Slack, Microsoft Office Suite, and Monday.com
(or other Work Operating Systems)
- Ability to generate and implement support structures that take
into account members’ diverse perspectives and changing
- Active listening, verbal and written communications.
- Full-time position for 12 months, with possibility of
- Reports to USDN Direct Support and Innovation Director
- Compensation: Expected range $57,000-$65,000 annually,
commensurate with qualifications. Robust benefits package,
including health, dental, disability and life insurance, flexible
leave policy, coaching and 401(k) program.
- Location: This is a fully remote, work-from-home position. USDN
has no central office but staff collaborate extensively via video
call meetings. Candidates must furnish their own quiet office space
for conference calls. USDN provides a computer, smartphone, and IT
stipend to cover internet and phone, software, and other home
- Work hours: 9am-5pm Eastern, Central, Mountain, or Pacific
Standard Times (flexible); 40 hours/week
The Urban Sustainability Directors Network is an Equal
Opportunity Employer. We are committed to equal treatment of all
employees without regard to race, national origin, religion,
gender, age, sexual orientation, veteran status, physical or mental
disability or other basis protected by law.
Applications will be reviewed on a rolling basis until the
position is filled.