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Development Support Associate

World Food Program USA
District of Columbia, United States
Salary Commensurate with experience
Closing date
Jan 20, 2022

View more

Position Type
Fundraising, Donor Relations, Other Fundraising
International, Other Fields
Employment Type
Full Time
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World Food Program USA, a nonprofit organization based in Washington, DC, proudly supports the mission of the United Nations World Food Programme by mobilizing American policymakers, businesses and individuals to advance the global movement to end hunger. Our leadership and support help to bolster an enduring American legacy of feeding families in need around the world.


World Food Program USA’s values, Collaborative, Accountable, Respectful, Inclusive, and Optimistic, provide the framework for how we behave and work together to reach our goals to feed and save the lives of the most vulnerable people around the world. We are looking for applicants who embody these values and are invested in forwarding our mission.


OVERALL POSITION DESCRIPTION: The Associate, Development Support is responsible for execution of development donor care activity including donation processing and stewardship. As a member of the Development Support team, they will be the first point of entry for donors as they seek to engage WFP USA more deeply.



  • Executes donor care processes, including answering and tracking donor communications through WFP USA phone line and inbox
  • Serve as the first point of contact for various stakeholders including donors, partnership inquiries, in-kind donations, fundraiser event hosts, and fields inquiries to colleagues as appropriate
  • Processes gift acknowledgments ensuring letters are up to date, within tax guidelines, and meet the specifications of development department staff
  • Track online and offline donations, including facilitating the gift upload and reconciliation processes
  • Work with account managers to ensure designations accurately reflect donors’ intent 
  • Collaborate with and provide support as need to the individual philanthropy, corporate, operations, and foundations teams for pulling donor reports from donor management system and special events fundraising activities
  • Maintain accurate database, track relationships, and actions, including updating donor profiles
  • Provide support for all aspects of donor meetings for the team, including preparing materials for visits and ensuring accurate tracking in donor database
  • Provide administrative support and execution for donor events
  • Research WFP situation reports and stay up to date with all WFP current events to enhance donor services and understanding of strategic goals
  • Organize and attend meetings; take minutes as needed
  • Perform other administrative tasks as needed.



  • A Bachelor's degree required
  • 1 to 3 years of relevant experience in non-profit field or related systems management
  • Experience completing a wide variety of administrative tasks in a fundraising setting
  • Excellent analytical skills are essential
  • Self-motivated, detail-oriented, highly-organized, and ability to meet deadlines
  • Experienced in using online databases and other sources for donor management
  • Ability to work independently, as well as collaboratively with team members
  • A high level of computer literacy required, including familiarity donor databases, and proficiency with Microsoft Office Products
  • Ability to juggle competing projects, priorities and deadlines
  • Demonstrate sensitivity to relationships with donors, maintaining high degree of confidentiality
  • Candidate must possess an ability to work well under pressure, synthesize information and communicate in a compelling and succinct manner




Please submit a resume and cover letter to the link provided. No phone calls or agencies, please.


World Food Program USA is a nonprofit organization. This is a full-time position that offers a competitive salary and outstanding benefits. WFP USA is an equal opportunity employer.

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