International (RI), a humanitarian organization which
advocates for lifesaving assistance and protection for displaced
people and refugees, seeks to hire a manager of donor
relations to be a critical member of its development
team. Led by the Vice President of Philanthropy, the
manager of donor services will be responsible for the managing
donor record keeping, conducting donor prospect research, and
leading the donor stewardship process. RI does not accept
government or UN funding thus enabling its advocates to speak
freely and independently. This restrictive funding policy magnifies
the importance of the development team in raising corporate,
foundation, and individual contributions. The manager of
donor services will be a critical member of that team.
Manages and maintains daily the donor database with
tremendous integrity and discretion.
Preserves, protects, and updates all donor data
regularly, especially donor contact information,
personal/biographical information, capacity, giving history, and
other pertinent data related to giving potential.
Serves as the “front line” for receiving and
acknowledging donor gifts.
Manages all gift processing, daily gift log production,
data requests, mailing list requests, tax receipts, acknowledgement
Produces regular reports on revenue, donor activity,
and other aggregate donor metrics.
Administers database information to pull accurate donor
lists, including but not limited to mailing lists for events, donor
giving lists for the annual report, and comparative donor data
Effectively manages the tax receipt and gift
acknowledgement process, mailing tax receipts and acknowledgement
letters within 24-48 hours of receiving a gift.
Maintains and advances Raiser’s Edge expertise.
Notifies fellow team members and/or prospect managers
of donors’ gifts in a timely manner.
Updates acknowledgement letters quarterly and provides
unique, well-written, tailored acknowledgements to high-level major
gift donors and board members.
Prepares and sends contribution acknowledgment letters
by either the president of Refugees International or the vice
president of philanthropy.
Works closely with all development team members to
Provides support for special events (both in-person and
virtual) and fulfills all logistical duties as assigned.
Contributes to Development strategic planning.
Works respectfully and collaboratively with all board
members, committee members, council members, agency leadership, and
fellow staff members.
Devises an ongoing work plan to complete annual
Works closely with finance and operations team members
to produce accurate revenue projections and reports.
Education and Experience Qualifications
Bachelor’s degree required.
Minimum of three to
five years of Raiser’s Edge database management.
Skills and Competencies Required
Proven track record of superior Raiser’s Edge database
Excellent relationship management and development
A keen understanding of pipeline development, revenue
projection, and revenue reporting.
Strong organizational, interpersonal, writing, and
In-depth knowledge of fundraising principles and
Ability to think strategically and to implement
effective plans to achieve revenue goals.
Ability to work independently and as a team member.
Ability to forecast needs of development team members
and provide data, mailing lists, and reports in advance of rolling
ANNUAL SALARY RANGE: $44,000 – $52,000
depending on background and experience.
RI is accepting applications online. Apply online
using this link:
A complete application will include a cover letter
explaining the candidate’s interest and qualifications for the
position and a résumé.
ABOUT REFUGEES INTERNATIONAL
Refugees International (RI) advocates for assistance
and protection for refugees and displaced persons, and for
solutions to refugee and humanitarian crises. The team
of advocates travel to some of the world’s most severe
displacement crises to investigate first-hand the challenges
displaced people face, create policy solutions, and demand
Refugees International is an equal-opportunity employer
that is committed to promoting a diverse and inclusive
workplace. RI welcomes applications from all qualified
individuals regardless of race, color, national origin, gender,
sexual orientation, age, religion, physical or mental disability,
marital status, veteran status, or other factors protected by