The Manager, Donor Relations, will support
frontline fundraisers and sustain positive and mutually rewarding
relations between Spirit of America and our supporters by planning
and implementing stewardship activities for donors; create
stewardship reports and acknowledgements, utilizing PowerPoint,
video, and email; coordinate tailored donor stewardship and
recognition events and trips; and ensure timely and thorough
tracking of stewardship activities. The position requires a keen
understanding of the importance of building relationships
between Spirit of America and its supporters and must be able
to initiate and prepare sensitive and confidential correspondence
and other documents with a high level of
Essential Duties and Responsibilities
Track individual, corporate and foundation successes and
translate this information into funder materials and
pitches including talking
points and PowerPoint presentations.
Oversee and manage virtual and physical donor events for the
Provide outreach to prospective donors to set-up meetings and
provide background information.
Coordinate meeting logistics for prospective funder
meetings including scheduling locations, travel, writing
briefings, and preparing materials.
Work closely with peers in marketing and communication in the
development of impactful donor marketing and communication
materials, including pitch
presentations, invitations, and follow-up
Manage meeting follow-up and support such as drafting
emails and thank you notes and sending supplementary
Work with the finance and legal team to ensure that
donors are being acknowledged appropriately.
Respond to requests for information from donors relating to
giving processes, procedures, and opportunities as well
as gift documentation such as tax receipts and thank you
Assist in managing a stewardship plan, including tracking, and
following annual stewardship reporting.
Work collaboratively with the other development staff to
assure compliance and accuracy in stewardship.
Assist in drafting and preparing gift acknowledgement
Oversee the accurate entry of all donations into the
Provide additional administrative support with the
database as needed.
Manage a development associate and research positions
Update the CRM as necessary to ensure proper documentation
of moves management.
Education and Experience
Bachelor’s degree required with a minimum of five years of
experience or equivalent combination in a mission driven
and/or donor-driven environment.
Experience selling or supporting the sales process is
Excellent oral and written communication skills and extreme
comfort with writing, proofreading, and editing.
Highly capable in working with database software, spreadsheet
software (such as Excel), graphing and charting software, word
processing software (such as Word) and presentation software (such
as Power Point).
Strong knowledge of fundraising and stewardship best
Excellent organizational skills, ability to work on multiple
projects simultaneously, and attention to detail.
Have demonstrated respect and sensitivity for cultural
differences and the ability to foster relationships with current
and potential donors.
Demonstrated ability to work with donors in order to build
strong trust-based relationships
Spirit of America
Spirit of America is a nonprofit citizen service organization
founded in response to the attacks of 9/11. Our mission is to
engage citizens in preserving the promise of a free and better
life. We do this by working alongside troops and diplomats to
support their safety and success, promoting values shared by
Americans and our allies, strengthening relationships with allies,
friends, and partners, and demonstrating that the United States is
a friend to all who seek a better life. We are officially approved
by Congress and the Department of Defense to work alongside
deployed US troops and provide private assistance in support of
Spirit of America helps our troops and diplomats build trust and
goodwill, prevent conflict, and strengthen America’s security. Our
work saves and improves lives. In the world’s toughest places,
people experience the best of who Americans are and what we stand
Spirit of America offers a competitive salary and
compensation package. The position is located in Arlington,
Virginia. To work at Spirit of America, you must be vaccinated
Spirit of America is an equal opportunity employer. In
accordance with applicable law, we prohibit discrimination against
any applicant or employee based on any legally-recognized basis,
including, but not limited to: veteran status, uniformed service
member status, race, color, religion, sex, sexual orientation,
gender identity, age (40 and over), pregnancy (including
childbirth, lactation, and related medical conditions), national
origin or ancestry, citizenship status, physical or mental
disability, genetic information (including testing and
characteristics) or any other consideration protected by federal,
state or local law. Our commitment to equal opportunity employment
applies to all persons involved in our operations and prohibits
unlawful discrimination by any employee, including supervisors and