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Chief of Staff

Hunger Free America
New York, United States
$120,000.00 - $120,000.00
Closing date
Feb 2, 2022

View more

Position Type
Executive, Programs, Program Administration and Management, Administrative, Human Resources
Advocacy, Other Fields
Employment Type
Full Time
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POSITION TITLE: Chief of Staff


DESCRIPTION: The Chief of Staff is a full-time position and reports to the CEO on programmatic, fiscal, and organizational issues and the CEO and the Board of Directors on HR issues.

The Chief of Staff assists the CEO with managing all aspects of the organization and provides leadership for the daily operations of the organization. The Chief of Staff serves as a liaison between the CEO and the staff, guiding the staff with fulfilling the vision and executing the strategic plan of the organization, while providing feedback to the CEO about daily operations, programmatic challenges, and staff concerns.

Below are major responsibilities of the Chief of Staff (this list is not exhaustive):


· Assist the CEO with overseeing the organization’s policy development, fundraising, program development, strategic planning, research, advocacy, fiscal matters, communications, community organizing, branding, technology, and administrative work.

Team Management and Development:

· Directly manage the work of six departmental directors.

· Indirectly oversee the work of more than 50 professional employees and up to 90 year-long and 130 summer AmeriCorps national service participants across the country.

· Ensure that all directors, managers, and program staff are on-track in carrying out their duties and workplans, and achieving agreed-upon work metrics and goals.

Program Management:

· Directly oversee the monitoring, evaluation, and continuous improvement of all HFA programs and activities.

· In conjunction with the CEO, provide regular programmatic and operational reporting to the Board of Directors.

Human Resources:

· Take lead role in developing the Human Resources functions of the organization, including building in 360 evaluations for all employees, and exploring options for HR consultants/staff.

· Strengthen and formalize professional development programs for all employees.

· Be involved in the hiring, evaluating, promoting, disciplining, and termination of employees.

· Work closely with the CEO and the Board of Directors to ensure that diversity, equity, and inclusion continue to be central components of all organization’s internal operations and external programming.

· Serve as the point of contact for staff regarding interpersonal and organizational concerns.

Strategic Planning:

· Work closely with the Board of Directors, CEO, directors, and managers to create a multi-year strategic and work plan.

Financial Management: In partnership with the CEO and Board,

· Oversee effective fiscal management of an annual budget of more than $4 million.

· Broadly oversee accounting, accounts payable, accounts receivable, grant and contract program and payment management, auditing activities for the organization, administrative, and office management functions for the organization.

· Help develop fundraising and programmatic partnerships with peer organizations in NYC and nationwide.

Other duties as assigned.


Values and Personal Skills:

· Passion for social justice issues, particularly hunger. A desire to advance effective governmental and economic policies, not just improve HFA’s nonprofit programming.

· Top-notch management and interpersonal skills.

· Proven ability to successfully coordinate many projects, programs, and activities at once.

· Excellent verbal and written communications skills.

· Proven leader and a proven listener who brings people together and bridges any potential conflicts.

· Ability to cultivate and sustain relationships with people of diverse backgrounds and

experiences, including low-income individuals and community groups.

· Successful experience interacting cooperatively with diverse bosses, peers, and subordinates.

· Tact, diplomacy, and a sense of humor.

· Flexibility and willingness to collaborate.

Experience and Professional Skills:

· Bachelor’s degree required. Master’s Degree in a related field such as non-profit management, business, public policy, development, political science, nutrition, or social work, and/or very significant additional, relevant work experience preferred.

· High-level work experience in nonprofit organizations, managing programs and finances.

· Experience with nonprofit HR management/personnel relations work.

· Successful experience advancing diversity, equity, and inclusion in both internal organizational management and external programming.

· Knowledgeable and comfortable using Microsoft Office.

· Experience working with budgets.

· Knowledge of or experience working with Salesforce or other donor software preferred.

· Experience with legislative advocacy and/or community organizing a plus.

· English fluency required.

Essential Physical Demands:

The person in this position:

· Must be fully vaccinated against COVID-19, including booster shot at recommended time.

· Must be able to frequently remain in a stationary position.

· Occasionally moves about inside the office to access file cabinets, office machinery, other offices, etc.

· Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.

· Occasionally travels around New York City and possibly outside of NYC to attend meetings, conferences, and other organizational events.

· Frequently communicates with staff, donors, volunteers, and clients and must be able to exchange accurate information in these interactions.


· This is a full-time, exempt, 35-hour per week position, with some in-person work required in our

HQ in New York City.

· Starting salary $120,000. Negotiation possible based on experience.

· Hunger Free America offers significant benefits to full-time employees, including a strong health insurance plan which includes fully paid employee premiums and a health reimbursement account.

· Employees receive generous vacation, holiday, and sick time.


· To apply, please send a cover letter explaining your qualifications for this specific position and resume to Please include “Chief of Staff Job Application” in the subject line.

· The position is open until filled with the right person.

· Hunger Free America is an equal opportunity employer. People of diverse races, sexual orientations, ages, faiths, economic and social backgrounds, genders, physical abilities, and national origins are very strongly encouraged to apply.


Hunger Free America (HFA) – founded in 1983 as the New York City Coalition Against Hunger – is a dynamic, growing, and highly effective national progressive anti-hunger advocacy and direct service organization that is headquartered in New York City but works in all 50 states.

The Nation has written that the organization has grown into “one of the leading direct service and advocacy organizations on hunger and poverty in the nation.” Morning Joe called HFA “one of the leading voices on stamping out hunger in America.”

HFA’s mission is to build a nonpartisan, grass-roots movement to enact the progressive public policies and programs needed to end domestic hunger and ensure that all Americans have sufficient access to nutritious food.

HFA’s long-term goal is not just to ameliorate the problem, but also to build the people’s movement necessary to enact the economic and public policies needed to end hunger entirely.

Given that hunger drains our economy and tears at our moral and civic fabric, eliminating it will boost the nation both economically and spiritually. That’s why HFA adopted the motto: “Ending hunger lifts us all.”

HFA currently has the following departments/programs:

Advocacy, Research, and Policy - Our advocacy department speaks to local, state, and federal elected officials to advocate for policies that will end hunger in America. We conduct original research on federal nutrition programs, child hunger, and the challenges facing low-income Americans, and publish groundbreaking reports that allow us to speak to policy makers with the data to support our concrete yet realistic solutions to poverty and hunger.

Communications- Our communications department aids both our advocacy, awareness, and fundraising activities by generating earned media coverage in national, state, and local news media and by effectively utilizing all key social media platforms.

Child Nutrition - Our mission is to ensure all children have access to healthy, affordable, culturally appropriate foods by expanding the reach of federal nutrition programs (including school breakfasts and lunches, summer meals, and Pandemic EDBT), eliminating administrative barriers, and improving program delivery through research, outreach, and legislative advocacy.

AmeriCorps VISTA - Our AmeriCorps VISTA members work on the frontlines of hunger at partner organizations across the country, from Maine to Alaska. Year-long VISTA members help build the capacity of food pantries, soup kitchens, and other advocacy groups by recruiting volunteers, conducting research, and supporting benefits outreach.

USDA National Hunger Hotline Clearinghouse - Hunger Free America operates the National Hunger Hotline on behalf of the U.S. Department of Agriculture. We direct callers from all 50 states and territories to their local SNAP (food stamp) offices, provide information about federal benefits programs, and let callers know where they can find food immediately by using our national database of food resources.

Strategic Volunteerism - Our volunteerism department connects individuals and groups with skillsbased and high-impact volunteer opportunities that make the biggest difference in the national fight against hunger. Through our online Volunteer Hub, we connect volunteers who can use their professional skills such as fundraising, accounting, or web development with anti-hunger groups across the country.

Benefits Access – Our Benefits Access team conducts SNAP (formerly called food stamps) and WIC (for pregnant women and children under five) outreach and helps eligible Americans through every step of the application process. We screen clients to see if they qualify for benefits, help them apply online, and advocate on clients’ behalf if something goes wrong with their case. The Benefits Access team eliminates many of the barriers, including language barriers and lack of information about the programs, which prevent low-income New Yorkers from accessing food benefits. This work is now based mostly in New York City, but we are working to expand it nationwide.

New York City Neighborhood Guides to Food & Assistance - Each year, Hunger Free America produces updated, comprehensive Neighborhood Guides to Food & Assistance, which contain detailed information on free food access and government nutrition programs in all five boroughs. The Guides are available in English, Spanish, Mandarin, French, and Polish. These guides are now focused on New York City, but we are working to create them in targeted communities nationwide.

Food Action Board (FAB) - The Food Action Board is a community of New Yorkers with lived experience of food insecurity and poverty who work closely with us to advocate for policies that will end hunger. Food Action Board members meet monthly (now over Zoom) to organize and discuss ways to fight hunger, develop their leadership skills, and learn how to most effectively advocate for the policies that will help their communities. A key strategic goal of HFA is to help create Food Action Boards in outside of New York targeted communities nationwide.

Development – Our development department raises money through grants and contracts from federal, state, and local government agencies, corporations, and foundations, as well as through large, medium, and small donations from the general public. The department used grant applications, events, one-on-one solicitations, and direct mail and social media to raise money

Finance and Administration – This department oversees all financial, administrative, office management, IT, and HR duties of the organization.

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