Since 1901, The Children’s Shelter has provided a safe haven for
children who have been the victims of abuse, neglect, or
abandonment to reside and recover. Children from birth to age
17 can stay overnight or for an extended term, receiving the
support and safety they need to begin their healing process and
find permanent homes. In addition, the Shelter provides training
and support for parents and guardians learning to become their best
selves, for their sake and for their children. The Children’s
Shelter provides trauma-informed care for than 4,500 children and
families each year.
The Children’s Shelter is seeking a President/CEO to lead
and operate this well-respected nonprofit in San Antonio,
Texas. This position will manage all staff and work closely
with the Board of Trustees to position the organization as the
leader in residential care for children in need of shelter and
services, as well providing training and assistance to parents and
The President/CEO is responsible for the leadership and
management of The Children’s Shelter. The President/CEO reports to
and works in close partnership with a board of trustees.
She/he provides direction for the delivery of all program services
and coordinates the work of all other systems that support program
operations. Through their leadership the President/CEO promotes a
culture that values service quality and ongoing efforts by the full
organization, its partners, and contractors to achieve strong
performance, program goals, and positive results for service
ESSENTIAL DUTIES AND RESPONSIBILITIES
General Agency Management
- Oversee the operations of all programs, services, activities,
and facilities; ensure that all program objectives are met.
- Provide leadership, coaching, and direction to the leadership
team and staff.
- Develop and maintain a workforce with the appropriate mix of
knowledge, program support skills, and service levels required to
- Strong analytical skills and reliance on data to make key
- Ability to conduct both short and long-term prioritization for
the organization and to lead and implement strategic planning
- Oversee and account for the overall financial and operational
management of the organization.
- Monitor financial reporting including, but not limited to, cash
flow and budget forecasting.
- Monitor official records and documents to ensure compliance
with federal, state, local regulations.
- Assess and manage the infrastructure for efficiencies in
collaboration with staff.
- Support staff in navigating relationships with
partners/funders, and state & local governments.
- Provide leadership in developing programs, organizational and
financial plans with the Board of Trustees and staff, and carry out
policies authorized by the Board.
- Authorizes, approves and signs all legal documents for The
Children’s Shelter under the parameters set forth by the Board of
- Coordinate annual strategic planning process with appropriate
staff and board involvement.
- Responsible for development of annual agency budget with
appropriate staff and board committees; submit to board for
- Be alert to potential issues and opportunities that may affect
the agency and ensure that proactive positions are taken.
- Collaborate closely with the Board and Staff to continually
refine and execute a vision and plan of action for increased
impact, long term growth and sustainability.
External Community Engagement and Fund
- Ensure the mission and vision are articulated and shared with a
wide range of stakeholders.
- Value and retain existing community partnerships and cultivate
new relationships to further enhance the organization’s image and
brand throughout the community.
- Advocate with local and state government for legislation and
policies that support the organization.
- Develop and implement a robust fund development plan.
- Oversee and direct grant opportunities, including grant
writing, grant submission, and evaluation process review of grant
applications from partner agencies.
- Ensure the proper distribution and use of restricted
- Cultivate and steward individual, corporate, and foundation
- Proven ability to interact and influence philanthropic
- Experience motivating and managing high-profile volunteer
leadership and senior executives.
- Set goals and assures annual campaign generates maximum
- Create an atmosphere that respects and embraces engagement of
all people, ideas and backgrounds and aligns with the
organization’s values, both internal and external to the
- Oversee grant applications for new funding sources and
Culture and Staff Relations
- Inspire and motivate a highly skilled, diverse, and committed
team of staff.
- Promote a culture that attracts, retains, and motivates a
diverse staff of professional and highly qualified
- Collaborate with staff as a knowledgeable part of
- Encourage staff development and assists staff in relating their
specialized work throughout the organization.
- Ensure inclusive, transparent, and regular communications both
internally and externally.
- Communicate expectations with staff, establishing metrics and
plans in support of the strategic plan.
Collaboration with Board of Trustees
- Develop and present recommendations for annual business plans
- Advance the strategic plan for the organization in support of
the organization's mission.
- Provide regular updates on operational, program, and financial
performance and outcomes.
- Work closely with the Board to ensure compliance with bylaws,
policies, and directives.
- Partner with the Board leadership to continually strengthen
governance practices and build a diverse Board of Trustees.
- Maintain a strategic partnership with the Board of
- Negotiate contracts, develop programs and act on behalf of the
agency according to the agency policies established by the Board of
- Ensure the agency has a visible and effective public image by
regular use of the media, speaking engagements before service
clubs/organizations, and presence at all appropriate corporate,
foundation, and public functions.
- Ensure all staff and volunteers who interact with the public do
so in an informed, effective, and appropriate manner to represent
the agency in the best possible manner.
- Establish and maintain contact with key individuals in local
government, other nonprofit agencies, and the business sector to
further the agency’s public image and reputation.
- The President/CEO will represent the Children's Shelter to the
public and should, always, present an image of competence,
compassion, and capability.
- The President/CEO will acknowledge and work within the
policy-making authority of the Board of Trustees and with the
committees of the Board to increase resources and raise the public
awareness of the agency.
- Working knowledge of nonprofit fiscal management, including
fund accounting and budgeting.
- Experience working within a regulatory environment and/or
working with governmental agencies.
- Bachelor’s degree applicable to nonprofit activities is desired
although extensive and demonstrated successful experience may be
substituted. (Social Work, Counseling, Business Management,
- 10+ years experience in nonprofit or public agency management,
including supervising staff; and experience working with and
leading the Board of Trustees.
- Position requires on site leadership and presence so while some
remote work might be possible, when necessary, the expectation is
for the CEO to be on premises during normal business hours and off
hours when required.
- Inspires/motivates internal and external stakeholders to
support the mission, strategic plan, and goals
- Ability to work in a highly collaborative team environment to
achieve broader organizational goals
- Strong project management and interpersonal skills, attention
to detail and the ability to multi-task under recurring time
- Exceptional verbal and written communication skills
- High emotional intelligence
- Proven presentation skills with ability to communicate program
solutions and strategies to leaders and board members
- Excellent analytical and problem-solving skills
- Proven ability to delegate, build consensus, create
accountability, and drive results
This job description in no way states or implies that
these are the only duties performed by the employee(s) incumbent in
this position. Employee(s) will be required to follow
any other job-related instructions and perform any other
job-related duties requested by any person authorized to give
instructions or assignments.
INSTRUCTIONS FOR APPLICATION
Résumés, cover letters, and references accepted
until Friday, February 4, 2022, at 5:00 p.m.
CST. We fully respect the need for confidentiality and
will not discuss candidates' backgrounds or interests with anyone
without consent, nor will we reference contacts without notifying
Please email your résumé and cover letter to the address
below to apply for this position. Please indicate the
name of the job for which you are applying in the subject line of
your email. LinkedIn submissions be considered
incomplete and will not be accepted.