Results for America (RFA) is the leading
national nonprofit organization helping policymakers at all levels
of government harness the power of evidence and data to solve the
world’s greatest challenges. Our mission is to make investing in
what works the “new normal” so that one day, all government leaders
use rigorous evidence and quality data to inform important policy
and funding decisions. We believe that data-driven and
evidence-based policy decisions could significantly increase the
impact of the over $1 trillion that governments spend annually to
advance economic mobility and racial equity.
RFA is building a new Impact & Learning Team to lead on data
infrastructure management, data analysis, facilitating focused
conversations about data and performance, and following through on
rigorously measuring impact. RFA desires to effectively ‘roll up’
data it already collects via standards of excellence and create new
metrics where needed to ‘draw the dots’ to key population-level
outcomes both within and across programs.
One of the key hires on this new team is the Technology
and Impact Systems (TIS) Director. The Technology and
Impact Systems Director will work closely with RFA practice leads,
program leads, and operational staff to lead an ambitious project
to develop and harmonize RFA’s technology infrastructure through
the significant expansion of a Salesforce-based ecosystem,
integration of related solutions, and the addition of reporting and
analytics tools. This role will be responsible for ensuring our
technology portfolio meets the strategic needs of RFA’s complex and
continually evolving programs.
The ideal candidate for this position is a strategic thinker
with a strong understanding of end user business needs, deep
familiarity with technology integration best practices and
requirements, expert knowledge of the Salesforce platform in a
nonprofit context, and experience leading large-scale technology
solution migrations. The individual should also have a strong
understanding for how data flows through technology ecosystems
(from collection, to storage, to analysis) and is capable of
designing and optimizing data flows.
In a shared services capacity, the Technology and Impact Systems
Director may or may not supervise staff directly but will be in
charge of managing the success of the Salesforce implementation,
including vendor relationship(s), staff stakeholders across RFA,
and reporting out to executive management and board leadership to
ensure this period of rapid organization change runs smoothly.
The TIS Director will report to RFA’s Chief Impact Officer.
QUALIFICATIONS, TECHNICAL SKILLS &
Education and Professional Background
- Bachelor’s Degree with a business/quantitative focus or
- Minimum 10-12+ years working in Strategy, Analytics, Business
Intelligence and/or Consulting, including minimum 8+ years’
experience with Salesforce solutions and experience with Nonprofit
- Experience leading enterprise software initiatives in a
complex, multi-vendor approach including leading meetings and
monitoring output/impact of vendors and consultants.
- Experience managing Experience Cloud (Communities) with between
1,000-5,000 users (with intent to grow).
- Experience building custom data integrations between Salesforce
and other applications and experience administering and leading
Salesforce NPSP deployments at scale strongly preferred.
- Experience applying technology to nonprofit organizations and
working with memberships is a plus.
- In-depth knowledge of Salesforce products and their
- Strong understanding of the Salesforce platform, with the
ability to build custom apps and objects, formula fields,
workflows, custom views, and other content of intermediate
complexity, with Salesforce Administrator or Salesforce Certified
Advanced Administrator certification a strong plus.
- Nonprofit Cloud Certified and Community Cloud Certification is
- Strong capabilities and understanding of data management
approaches, practices, and analytical techniques, including the use
of SQL, Tableau, R (or Python).
- Strong commitment to the Results for America mission and
vision, and a drive to always bring the conversation back to
- Strong commitment to RFA’s diversity, equity, and inclusion
- Strong strategic planning skills to ensure organizational
visibility and alignment.
- Experience with planning, managing, and executing projects and
the ability to work on multiple projects independently and
collaboratively to achieve objectives.
- Experience in identifying and solving problems collaboratively
with leaders across an organization, synthesizing insights from
qualitative and quantitative evidence.
- Experience overseeing multiple vendor relationships, with the
ability to lead meetings and monitor output/impact of vendors and
- Excellent oral and written communication skills, including the
ability to communicate findings from highly technical planning to
- Excellent interpersonal skills, including demonstrated ability
to build trust and credibility with senior leaders quickly.
SALARIES AND BENEFITS
At Results for America, all staff members currently receive a
compensation package that includes:
- A salary aligned with RFA’s position level and salary bands and
against similar nonprofit organizations. The approximate starting
range for this position is $125,000 - $145,000 and is negotiable
depending on experience.
- A suite of benefits that includes a choice of medical and/or
vision and dental care, paid time off, a 403b retirement plan with
employer match, and education and commuter benefits.
This is a full-time, exempt position.
More information about Results for America may
be found at: results4america.org
We are partnering with Linh Nguyen,
Emily Wexler, and
of the national talent and search firm NPAG. Due to the pace of this search,
candidates are encouraged to apply as soon as possible. Candidates
may submit their cover letter, outlining their interest and
qualifications, along with their resume via NPAG’s website.
RFA is an equal opportunity employer that
values/celebrates diversity and that follows a policy of making all
employment decisions and personnel actions without regard to race,
color, religion, national origin, sex, age, marital status,
partnership status, personal appearance, sexual orientation, gender
identity or expression, genetic information, family
responsibilities, matriculation, political affiliation, disability,
status as a victim of domestic violence, sexual offenses or
stalking, military status, veteran status or any other category
protected under federal, state or local law.