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Chief Development & Communications Officer

Center for Urban Community Services
New York, United States
Salary Commensurate with experience
Closing date
Feb 22, 2022

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Position Type
Executive, Fundraising, Corporate and Foundation Relations, Direct Marketing, Donor Relations, Fundraising Administration, Grant Seeking, Major Gifts, Planned Giving, Prospect Research, Other Fundraising, Special Events, Programs, Program Administration and Management, Administrative, Other Administrative, Public Relations and Communications
Social Services
Employment Type
Full Time
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The Chief Development and Communications Officer reports to the Chief Executive Officer and oversees all individual, institutional and special event fundraising and communications operations. The position manages a hybrid team of fundraising and communications professionals comprised of two full-time staff members, two high-level external consultants, and the assigned staff of an external public relations firm under contract with the organization.



Organizational Leadership and Management

  • Serve as a contributing member of the organization’s Executive Team,
  • Lead fundraising  and communications team to develop and execute multi-year strategic goals and annual work plans,
  • In partnership with the CEO and board leadership, lead and manage strategic board engagement and stewardship,
  • Mentor and coach direct reports and support teams, delegating work streams effectively, fostering professional growth, and motivating and holding team members to a high standard of excellence,
  • Develop and manage budget for all fundraising and marketing activities,
  • Report to Board of Directors on development and communications initiatives; manage Board development committee; support the recruitment efforts for new Board members.



  • Develop, lead, and manage effective strategies for obtaining donations and grants that advance the organization’s goals and priorities and contribute to financial sustainability,
  • Model a growth- and results-driven mindset by proactively measuring and reporting on progress against clear goals, assessing efficacy and productivity, and spurring learning and improvement,
  • Work with the CEO and Board Chair to ensure fulfillment of fund development roles amongst the board of directors,
  • Identify and build relationships with high-impact community leaders, businesses, media, thought leaders, and prospective donors,
  • Develop and implement strategies for all special events, including annual fundraising event,
  • Lead, manage, and model best practices and systems to support stewardship throughout the donor life cycle,
  • Identify and oversee resources to write grant applications and reports, case statements, major gift and sponsorship proposals, technical reports, communication materials, and other documents as necessary to support ongoing fundraising activities,
  • Direct and guide staff to maintain database files and records, including those used to track

contributions, communications with donors, and mailing lists,

  • Monitor revenue key performance indicators to support learning, performance improvement and reporting needs,
  • Build, strengthen, and leverage the agency’s culture of philanthropy,
  • Oversee development and implementation of all virtual and in-person group volunteer projects.


Brand, Marketing, Media and Communications

  • Provide strategic direction and management support for the creation and execution of an effective organizational marketing, media and communications plan to advance fund development priorities and other organizational goals and objectives,
  • Develop and implement ongoing digital media strategies and manage the digital marketing consultant,
  • Develop and implement ongoing media and public relations strategies and manage public relations consultants,
  • Manage all crisis communications planning and implementation,
  • Proactively create and amplify a positive public image, brand, and reputation for the organization,
  • Lead the active creation and maintenance of the organization’s brand and marketing research, assets, events and messaging,
  • Directly oversee the writing and editing of all fundraising and marketing communications, speeches, press releases, letters, and articles,
  • Support CEO and other leaders for public appearances and responses to media inquiries.



  • Masters degree in nonprofit management, business administration, or a related field is preferred; bachelor’s degree is required,
  • 10+ year of progressive responsibilities in fundraising and communications,
  • Proven track record of:
    • Identifying, cultivating, securing, and stewarding individual and institutional donor relationships,
    • Partnering with boards of directors, volunteers, and organizational managers,
    • Managing successful fundraising events,
    • Competency in marketing, communications, and brand management,
  • Ability to think, plan, and act strategically,
  • Ability to build and foster collaborative relationships with other departments within the organization to stay informed about new and current work,
  • Excellent written and oral communication skills,
  • Excellent facilitation and presentation skills,
  • Ability to recruit, motivate, organize and retain a high-performing and diverse team,
  • Motivation and ability to foster diversity, equity, and inclusion.
  • Exceptional project management skills
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