We strongly encourage people of color, transgender and
non-binary people to apply. HRC is an equal opportunity employer
and welcomes everyone, including non-LGBTQ+ people, to join our
The Community Manager is a key member of the Federal Club team –
the Human Rights Campaign’s industry renowned mid-level donor
program. This position is part of an energized staff who train,
coach, and support the volunteer leaders affiliated with the 34
Steering Committees throughout the country. The Community Manager
engages regularly with HRC senior volunteers and board leadership
achieve annual fundraising goals through new member recruitment and
donor stewardship, as well as fostering leadership development and
fundraising skills with the volunteers. This position works closely
with members of the Board of Governors and interacts regularly with
members of the Board of Directors, and HRC’s senior staff.
The position will report to the Director of Federal Club. This
is full-time position based in Washington, DC. While much of this
position’s work will exist in a virtual environment to begin, the
position and its responsibilities will develop over the coming year
as we emerge from the pandemic, and resume work and outreach at
in-person events. At that time, this position will require regular
travel. This position is tentatively remote until April 4,
- Cultivate strong relationships with volunteers and Board
members, providing on-going coaching, training and conflict
management as necessary.
- Responsible for managing a portfolio of local HRC Federal
Clubs, leading volunteer teams in developing and executing
donor-centered year-round cultivation and recruitment plans. Lead
Federal Club stewardship and recruitment efforts around all HRC
activities including Federal Club events. The Community Manager
will collaborate with staff and volunteers on identifying
prospects, drafting scripts for fundraising pitches, creating
compelling content for events and communications, coordinating
speaker travel, and developing briefings for senior
- Collaborate with the Major Gifts Team to identify major donor
prospects and upgrades and support a superior and seamless donor
experience through joint cultivation activities and as donors move
between the Federal Club and Federal Club Council programs.
- Assist the Director and team members in special projects and
ongoing initiatives to improve services to volunteers and
- Additional special projects could include but are not limited
to: special fundraising campaigns, stewardship efforts, inter- and
intra-departmental initiatives, social media content development,
and benefit fulfillment.
- Work with Federal Club team to develop volunteer training
modules throughout the year, with a special focus during the annual
Equality Convention and biannual Board Meetings.
- Other duties as assigned.
- Bachelor’s degree (or equivalent work experience) preferred as
well as two to four years of successful fundraising experience.
Special consideration given for experience with mid-level donor
- Deep commitment to and knowledge of the rapidly changing LGBTQ+
equality movement and an inherent drive to keep current on HRC’s
work as well as more broadly in the social justice
- Excellent leadership, conflict resolution, and exceptional
interpersonal skills are required.
- Thoughtful, curious, flexible, collaborative, and creative
problem-solver with entrepreneurial spirit and a sense of
- Demonstrated experience working with highly motivated and
passionate volunteers and donors.
- Committed to high-level customer service and donor support and
consistently demonstrates initiative, creativity, and
- Good public speaking skills required. Experience delivering
- Solid understanding of fundraising principles required, and
proficiency with donor databases strongly desired.
- Strong writing skills preferred.
- Proficient in Microsoft Office applications (Word & Excel),
Google Suite (Gmail, Calendar, Google Docs and Drive) and the Web
and ability/willingness to learn new programs and software
- Proven track record handling multiple projects, managing and
meeting deadlines, and working gracefully under
- Flexibility with work schedule is required. When travel is
safe, the ability to travel at least 25% of the work time
is required. This will involve some evening and weekend
- Candidates with more than four years of relevant work
experience may be considered for hiring at the Senior Manager
All positions at the Human Rights Campaign may require
travel on a regular basis or periodically. Where the need
arises for business travel, appropriate compensation as outlined by
the Fair Labor Standards Act will apply.
No phone calls or emails,
please. Due to the volume of applications we receive, we are unable
to respond to queries about application