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Community Manager, Mid-Level Giving

Human Rights Campaign, Inc
District of Columbia, United States
Salary Commensurate with experience
Closing date
Feb 25, 2022

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Position Type
Fundraising, Direct Marketing, Donor Relations, Fundraising Administration, Membership, Programs, Managing Volunteers
Employment Type
Full Time
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We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ+ people, to join our team.


Position Summary:

The Community Manager is a key member of the Federal Club team – the Human Rights Campaign’s industry renowned mid-level donor program. This position is part of an energized staff who train, coach, and support the volunteer leaders affiliated with the 34 Steering Committees throughout the country. The Community Manager engages regularly with HRC senior volunteers and board leadership achieve annual fundraising goals through new member recruitment and donor stewardship, as well as fostering leadership development and fundraising skills with the volunteers. This position works closely with members of the Board of Governors and interacts regularly with members of the Board of Directors, and HRC’s senior staff.


The position will report to the Director of Federal Club. This is full-time position based in Washington, DC. While much of this position’s work will exist in a virtual environment to begin, the position and its responsibilities will develop over the coming year as we emerge from the pandemic, and resume work and outreach at in-person events. At that time, this position will require regular travel. This position is tentatively remote until April 4, 2022. 


Position Responsibilities:

  • Cultivate strong relationships with volunteers and Board members, providing on-going coaching, training and conflict management as necessary.
  • Responsible for managing a portfolio of local HRC Federal Clubs, leading volunteer teams in developing and executing donor-centered year-round cultivation and recruitment plans. Lead Federal Club stewardship and recruitment efforts around all HRC activities including Federal Club events. The Community Manager will collaborate with staff and volunteers on identifying prospects, drafting scripts for fundraising pitches, creating compelling content for events and communications, coordinating speaker travel, and developing briefings for senior staff. 
  • Collaborate with the Major Gifts Team to identify major donor prospects and upgrades and support a superior and seamless donor experience through joint cultivation activities and as donors move between the Federal Club and Federal Club Council programs.
  • Assist the Director and team members in special projects and ongoing initiatives to improve services to volunteers and donors. 
  • Additional special projects could include but are not limited to: special fundraising campaigns, stewardship efforts, inter- and intra-departmental initiatives, social media content development, and benefit fulfillment. 
  • Work with Federal Club team to develop volunteer training modules throughout the year, with a special focus during the annual Equality Convention and biannual Board Meetings.  
  • Other duties as assigned. 


Position Qualifications:

  • Bachelor’s degree (or equivalent work experience) preferred as well as two to four years of successful fundraising experience. Special consideration given for experience with mid-level donor programs. 
  • Deep commitment to and knowledge of the rapidly changing LGBTQ+ equality movement and an inherent drive to keep current on HRC’s work as well as more broadly in the social justice movement.  
  • Excellent leadership, conflict resolution, and exceptional interpersonal skills are required. 
  • Thoughtful, curious, flexible, collaborative, and creative problem-solver with entrepreneurial spirit and a sense of humor.
  • Demonstrated experience working with highly motivated and passionate volunteers and donors.
  • Committed to high-level customer service and donor support and consistently demonstrates initiative, creativity, and diplomacy. 
  • Good public speaking skills required. Experience delivering training preferred.
  • Solid understanding of fundraising principles required, and proficiency with donor databases strongly desired. 
  • Strong writing skills preferred. 
  • Proficient in Microsoft Office applications (Word & Excel), Google Suite (Gmail, Calendar, Google Docs and Drive) and the Web and ability/willingness to learn new programs and software
  • Proven track record handling multiple projects, managing and meeting deadlines, and working gracefully under pressure. 
  • Flexibility with work schedule is required. When travel is safe, the ability to travel at least 25% of the work time is required. This will involve some evening and weekend work 
  • Candidates with more than four years of relevant work experience may be considered for hiring at the Senior Manager level. 


All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.


No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status. 

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