Director of Operations & Development, Center for Urban Pedagogy

Center for Urban Pedagogy (CUP)
New York, United States
$80,000.00 - $95,000.00
Closing date
May 21, 2022

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Position Type
Executive, Fundraising, Corporate and Foundation Relations, Donor Relations, Fundraising Administration, Grant Seeking, Major Gifts, Other Fundraising, Administrative, Accounting and Finance, Human Resources
Arts, Community Development, Other Fields
Employment Type
Full Time


The Center for Urban Pedagogy (CUP) is looking for a Director of Operations and Development to manage and develop our financial and administrative operations, including fundraising, budgeting, people and culture, facilities, and information technology. The person in this role will play a critical role in advancing our mission and increasing the impact of our work.

About CUP:

The Center for Urban Pedagogy (CUP) is a nonprofit organization that uses the power of design and art to increase meaningful civic engagement in partnership with marginalized communities. CUP’s work addresses the needs of communities organizing for social change around complex public policies and decision-making processes that impact their lives, from affordable housing to labor rights. By collaborating directly with communities to create accessible and visual explanations on issues important to them, CUP provides individuals with the tools to claim their rights, advocate for their needs, and fight for social justice.

Director of Operations and Development

The Director of Operations and Development is an exciting, critical role in advancing CUP’s mission and impact. This is a full-time position, located at our office in Gowanus, Brooklyn. In this role, you will have a chance to engage with all aspects of CUP’s operations, and will be part of our Leadership Team, with the Executive Director and the Director of Programs.

The Director of Operations and Development will report to the Executive Director, work closely with the board and in partnership with the Director of Programs, and act as the central point of focus for our mission-sustaining development work.  CUP has  a full-time staff of 11 and an annual budget of $1.5 million. The person in this role will manage CUP’s core operations and supervise a staff of two team members as well as external partners and contractors.

This role is a great opportunity for someone to demonstrate and further develop the breadth of skills needed to eventually grow into an executive role in the nonprofit world. The ideal candidate for this position would be someone with several years of increasingly complex experience in nonprofit development and operations, a desire to work in a collaborative setting with a broad range of partners; a belief in the power of design to effect change; and a commitment to racial justice and equity.

We ask that you specifically address these areas, as well as other qualifications, in your cover letter.

The Director of Operations and Development's responsibilities include:


The Director of Operations and Development creates and manages all aspects of fundraising and development plans including:


  • Leads key prospecting, cultivation, relationship and donor management in partnership with the Executive Director and program staff
  • The Director of Operations and Development also oversees staff to ensure proper documentation, tracking and reporting of all new and existing grants


  • Manages appeal campaigns, crowdfunding, donor communications, and working with board members and staff to engage their networks and resources in events and other fundraising opportunities.
  • Supervises Development Coordinator’s maintenance of Salesforce CRM, including securing additional training and support as needed.
  • Works with Executive Director to develop individual donor strategy and implement it with Executive Director and board.
  • Maintains relationships with major donors and secure gifts for specific initiatives.


  • Works in close partnership with Executive Director on all aspects of strategic planning and successful execution of organizational mission
  • Contributes to leadership team decision-making on key issues impacting the organization, and participates in efforts that help CUP to thrive and to actively work towards making our programs and processes more anti-racist


  • Plays lead role in overseeing the organization’s finances, with support from outside contractors, including budgeting, audits, accounts payable and receivable, and payroll
  • Develops, manages, and monitors the annual organizational budget; oversees collaborative process for drafting budget with all staff; partners with the Executive Director on development, final approval, and board submission of the budget
  • Oversees and manages the annual financial audit and all related documentation, with support from external bookkeeper
  • Supervises staff on expense, invoicing payments, and reconciliations, with bookkeeper support
  • Keeps organization in full compliance with government and funder requirements, including annual audits, grant tracking, insurance coverage, and document retention


  • Actively engages a highly collaborative board on a number of topics including fundraising, development, and strategic planning
  • Manages the board’s External Committee, which is responsible for activating CUP’s individual fundraising efforts and providing strategic guidance on external communications


  • Creates, manages, and oversees CUP’s human resources practices, including personnel policies, benefits administration, and general compliance, with support from external contractors
  • Acts as key liaison with outside support resources such as the PEO (JustWorks), bookkeeping (YPTC), legal counsel, IT consultants, property manager, as well as managing multiple vendor relationships and contracts
  • Supervises two team members in development/communications and administration roles
  • Hires, supervises, trains, and motivates staff and contractors in accordance with job scope, approved budgets, and organizational policies & values


  • Manages CUP physical office facilities and IT, with support from outside contractors and other staff, including managing supplies, equipment, repairs, and maintenance
  • Identifies, negotiates, and manages relevant vendor contracts and relationships


Who should apply?

Requirements for this position are listed below. We recognize that a successful candidate will meet many of the requirements listed on this job description, but may not meet all of the qualifications. If much of this job description describes you, we encourage you to apply.

Core Skills & Experience:

  • A minimum of 7 years of increasingly complex work experience in nonprofit development and/or organizational management
  • Demonstrated success in multiple areas of nonprofit development including: grants, individual giving, and event planning
  • Demonstrated experience in nonprofit management, including long-range budgeting, cash flow management, business planning, audits, overseeing bookkeeping and accounts payable/receivables, board engagement, contract management, managing external human resources vendor, and compliance
  • Strong communication skills, including the ability to speak and write in a clear and accessible way for multiple audiences
  • Experience successfully working with a broad range of partners in a variety of communities, particularly with a strong understanding of racial justice and an ability to engage respectfully with individuals from historically marginalized communities (whether or not you come from one yourself); our stakeholders and partners include members of many different communities, community organizers, funders, government agencies, designers, teaching artists, and high school students
  • Experience successfully supervising, training, and managing staff
  • Understanding of racial justice and ability to apply an anti-oppressive lens to our work and out internal processes and policies. The ideal candidate can be reflective in their own growth around racial justice, and is eager to participate in ongoing efforts to create more just and anti-oppressive practices.
  • A high level of organization and attention to detail
  • Ability to delegate effectively
  • Ability to work in an intensely collaborative, non-hierarchical environment
  • Interest in working with a growing organization, and flexibility to adapt as the organization grows and identify opportunities to support development of organizational infrastructure
  • High level of proficiency with digital tools relevant to this role, particularly Mac platform, Microsoft Office and databases, and familiarity with CRM systems

In addition, any of the following skills and experience are a plus

  • Experience using fundraising databases/CRM systems
  • Experience coordinating events
  • Experience with fee-for-service work and/or business development
  • Lived experience related to the issues our work addresses

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