Reporting to the Senior Director of Tamer Executive Education,
the Program Manager works with the Tamer Center for Social
Enterprise to deliver its portfolio of open enrollment and custom
programs for senior and mid-level executive program participants,
in order to strengthen the leadership and management capacity of
organizations seeking to achieve social and environmental impact.
This includes working in areas such as participant liaison,
enrollment and data management, program delivery, reporting,
analysis, grant proposals, and maintaining funder relationships.
The candidate will work closely with Columbia Business School
faculty and staff to ensure the highest level of client
service and liaise with various stakeholders, including other
University Departments, foundations, funders and clients, leaders,
managers and practitioners in the social enterprise and business
community involved with Tamer Center’s Executive Education
- Works with Tamer Center and school staff to plan and execute in
person and online program delivery planning including bookings for
space, catering and vendor set up, event planning, faculty teaching
support and multimedia logistics, producing and distributing
participants’ course and other digital or print materials, program
certificates, and securing custom branded or other gift items.
Manages Open Enrollment program recruitment, enrollment, and
admissions processes, including leveraging past participant
referrals and leads.
Manages and tracks all program participant data, including
tracking and updating enrollment records, alumni database
information, participant feedback surveys, and client leads.
Works with Senior Director of Tamer Executive Education and
school staff on custom program pricing and contracting processes;
Tracks open enrollment and custom program revenues, invoicing and
reconciliation processes; monitors processing of grants and gifts
in collaboration with Financial Planning Office and External
Collaborates with the Financial Planning Office to manage
vendor setup processes, submit and track invoice payments, and
other related expenses, as well as budget reconciliation processes.
Provide regular updates to Tamer Center leadership on finances of
Open and Custom programs.
Works with Marketing and Communications staff on marketing
campaigns to generate new leads, and to maintain program web
content, and managing participant and alumni outreach for
information sessions, course and program communications, events and
Researches potential Open Enrollment and Custom program leads,
as well as additional funders interested in capacity building
and/or professional development related to social enterprise
Manages grant lifecycle with Foundation Partners, including
annual reports, proposals, and follow-up reports. Identify new
opportunities for Foundation funding for Open Enrollment
Other responsibilities as assigned.
Bachelor's degree and/or its equivalent required. 2-4
years of related experience required.
Strong interest in social enterprise, and event or other related
experience preferred. Demonstrated ability to work in a high volume
complex environment that requires confidentiality, discretion,
diplomacy and tact is required. Detail orientated and a
self-starter who takes initiative and is able to anticipate and
prioritize tasks. Must have excellent interpersonal, presentation,
written and oral communication skills. Ability to cultivate
relationships among alumni and past participants. Ability to
collect information, effectively analyze information, prepare
proposals, and understand brand issues required. Must have
demonstrated computer proficiency. CRM and other web and project
tracking platform experience desirable. Some evenings and weekends
necessary. Some domestic travel necessary.