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Program Manager, Tamer Executive Education

Reporting to the Senior Director of Tamer Executive Education, the Program Manager works with the Tamer Center for Social Enterprise to deliver its portfolio of open enrollment and custom programs for senior and mid-level executive program participants, in order to strengthen the leadership and management capacity of organizations seeking to achieve social and environmental impact. This includes working in areas such as participant liaison, enrollment and data management, program delivery, reporting, analysis, grant proposals, and maintaining funder relationships. The candidate will work closely with Columbia Business School faculty and staff  to ensure the highest level of client service and liaise with various stakeholders, including other University Departments, foundations, funders and clients, leaders, managers and practitioners in the social enterprise and business community involved with Tamer Center’s Executive Education programs.

 

Responsibilities:  
  1. Works with Tamer Center and school staff to plan and execute in person and online program delivery planning including bookings for space, catering and vendor set up, event planning, faculty teaching support and multimedia logistics, producing and distributing participants’ course and other digital or print materials, program certificates, and securing custom branded or other gift items.

 

  • Manages Open Enrollment program recruitment, enrollment, and admissions processes, including leveraging past participant referrals and leads.
  • Manages and tracks all program participant data, including tracking and updating enrollment records, alumni database information, participant feedback surveys, and client leads.
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  • Works with Senior Director of Tamer Executive Education and school staff on custom program pricing and contracting processes; Tracks open enrollment and custom program revenues, invoicing and reconciliation processes; monitors processing of grants and gifts in collaboration with Financial Planning Office and External Relations.
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  • Collaborates with the Financial Planning Office to manage vendor setup processes, submit and track invoice payments, and other related expenses, as well as budget reconciliation processes. Provide regular updates to Tamer Center leadership on finances of Open and Custom programs.
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  • Works with Marketing and Communications staff on marketing campaigns to generate new leads, and to maintain program web content, and managing participant and alumni outreach for information sessions, course and program communications, events and other forums.
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  • Researches potential Open Enrollment and Custom program leads, as well as additional funders interested in capacity building and/or professional development related to social enterprise areas.
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  • Manages grant lifecycle with Foundation Partners, including annual reports, proposals, and follow-up reports. Identify new opportunities for Foundation funding for Open Enrollment programs.
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  • Other responsibilities as assigned.  
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    Education:

    Bachelor's degree and/or its equivalent required.  2-4 years of related experience required.

     

    Minimum Requirements:

    Strong interest in social enterprise, and event or other related experience preferred. Demonstrated ability to work in a high volume complex environment that requires confidentiality, discretion, diplomacy and tact is required. Detail orientated and a self-starter who takes initiative and is able to anticipate and prioritize tasks. Must have excellent interpersonal, presentation, written and oral communication skills. Ability to cultivate relationships among alumni and past participants. Ability to collect information, effectively analyze information, prepare proposals, and understand brand issues required. Must have demonstrated computer proficiency. CRM and other web and project tracking platform experience desirable. Some evenings and weekends necessary. Some domestic travel necessary.

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