Donor Engagement Coordinator
- Employer
- JustFund
- Location
- California, United States
- Salary
- $50,000.00 - $60,000.00
- Closing date
- May 27, 2022
View more
- Position Type
- Fundraising, Corporate and Foundation Relations, Donor Relations, Fundraising Administration, Membership, Prospect Research, Other Fundraising, Programs, Community Outreach, Grant Making, Program Administration and Management, Administrative, Public Relations and Communications, Sales and Marketing
- Fields
- Advocacy, Other Fields, Philanthropic Advisors, Technology
- Employment Type
- Full Time
About JustFund
JustFund was created by funders and organizers of color to remove traditional barriers in philanthropy and to simplify the grants application process for organizations working at the forefront of social change. Built to center equity in grantmaking, and designed as a tool that brings the principles of trust-based philanthropy to life, we are resetting how grantmaking works for those seeking and distributing funding.
We are a nonprofit startup at the intersection of technology and philanthropy, and we are transforming the way money moves to the movement. We are looking for a candidate who is process-driven and passionate about building relationships and growing the JustFund community. You will need to be values-aligned, exceptionally organized, and skilled at providing exceptional customer service. We are excited for mission-driven individuals to join our growing team!
To learn more about JustFund, please visit us at: https://www.justfund.us/
The Opportunity
JustFund is seeking a mission-driven and values-aligned Donor Engagement Coordinator to join our growing team.
In service of our mission to reset philanthropy, JustFund provides comprehensive grant management services and solutions to values-aligned funders as well as the opportunity for philanthropic advisors and individual donors to access critical work needing funding on the frontlines of social change. The Donor Engagement Coordinator will play a vital role on the JustFund team by serving as the primary point of contact for all JustFunders and ensure a high quality experience as they interact with the portal to find new projects and organizations to fund. The Donor Engagement Coordinator will lead the exploration, development, and implementation of strategies to grow and manage our JustFunder community in addition to building creative approaches to connecting, engaging, and cultivating relationships with financial and philanthropic advisors; designing community education as well as incentive programs to encourage JustFunders to move more money to movements.
The Donor Engagement Coordinator will be based within the United States and will report to the JustFund CEO.
Key Responsibilities
-
Donor Engagement Management
-
Manage relationships, design
programs, and create opportunities to foster connections between
donors in the JustFund community
Serve as the point of contact for
each JustFunder (individual donors, philanthropic advisors,
foundation program officers, collaborative fund staff, giving
circle members) engaging in our Find and Fund services
Provide an excellent customer
experience, manage new user onboarding and demos, and provide high
quality customer support
Manage communications, emails, and
opportunities to drive donor engagement of the JustFund
platform
Work closely with our Communications
and Marketing Manager to develop targeted materials and resources
to help JustFunders move more money to movements
Identify trends, key testimonials,
and data collection to drive effective storytelling around the
power and impact of our Find and Fund technology
Facilitate pilots and cohorts,
webinars, and learning opportunities to help support coordination,
transparency, and collaboration within the philanthropic
community
Liaise with our Product Manager to
identify and track feature requests that support and incentivize
opportunities for funders to more easily access the information
they need to make decisions and move more money to movements
-
Tracking and Measuring
-
Work with the CEO to develop and
execute on a plan to grow our Find and Fund community to 10,000
users by the end of 2023
Leverage our Hubspot CRM system to
create and build records for each new opportunity, including
contact/relationship records and logging of ongoing email and phone
communication
Manage Donor Engagement tasks in
Hubspot to ensure we meet all JustFunder expectations and provide
an excellent customer experience
Support the development of
documentation, tools, and systems to scalably manage the JustFunder
pipeline as it continues to grow
Minimum Requirements
-
Related work experience in donor
engagement through a nonprofit or philanthropy role
Deep commitment to JustFund’s mission
and values
Ability to juggle multiple projects
at once
Exceptional interpersonal skills and
client-centered approach, with the ability to build rapport with
all personality types
Ability to think critically, problem
solve, and build processes that ensure efficiency and centralized
management and engagement of the JustFund community
Comfort with fielding regular 1-1
calls with donors
Excellent verbal, listening, and
written communication abilities
Experience managing donor education
programs
Experience engaging individual
donors
Outstanding organizational skills
with exceptional attention to detail
Outstanding independent problem
solving ability with the ability to propose and execute
solutions
Experience and passion for building
efficient systems with a strong orientation towards utilizing
technology to improve effectiveness and efficiency
Strong orientation towards working
with a team, encouraging others, and ensuring the success of those
around you
Proficient in Microsoft Excel
Preferred Qualifications
-
Experience in social justice
organizing, advocacy, philanthropy, or movement building
Experience with relationship
development and management with an orientation toward network
building
Experience working with GoogleSuites
and project management tools and applications such as Zoom, and
Slack, etc.
Experience utilizing Hubspot or a CRM
to manage client information and customer support journeys
Total Compensation (Salary and Benefits)
The Donor Engagement Coordinator is a full-time position, and we offer a competitive and holistic total compensation package that includes salary and benefits. The annual salary budget for this position is $50,000 - 60,000 and will be commensurate with experience. All full-time staff are eligible for our generous benefits package including:
-
Medical, vision, and dental
insurance
401k plan
Paid time off (including holidays and
sick time)
Wellness stipend
Cell phone and internet stipend
Home office equipment allowance
Access to professional development
opportunities
How to Apply
Apply by submitting your cover letter and resume HERE.
JustFund is committed to having a values-driven, transparent, healthy, and collaborative culture. We invite you to learn more at our Careers Page. We review applications on a rolling basis, and look forward to hearing from you.
If the JustFund team can make the application process more accessible through accommodation in the recruitment process, please let us know.
Working With Us
This position is remote and will be regularly interfacing with US-based team members across multiple time zones.
At JustFund, we are committed to diversity, inclusion, and racial equity. JustFund is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to ensuring the fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
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