About Fistula Foundation
We are demonstrating to the world that a new approach to women’s
health can change the trajectory of women’s life and have a
profound impact on local communities. An estimated one million
women in Africa and Asia suffer from obstetric fistula, a
debilitating childbirth injury that leaves a woman incontinent and,
as a result, too often abandoned by her family and shunned by her
community. Surgery is the only cure, which we deliver through
partners in 25 countries across Africa and Asia. Since 2009, we
have provided more than 65,000 life-transforming surgeries to women
We combine the dynamism of a lean startup with the stability of
a mature organization. Charity Navigator has given us a four-star
rating for 16 consecutive years; Charity Watch lists us as one of
only 34 Top Rated International Organizations; and GuideStar has
awarded us Platinum Participant status, the highest designation
available to charities. We have also earned the recognition of
leaders such as Pulitzer Prize winner Nicholas Kristof, Grammy
winner Paul Simon, and internationally renowned ethicist Peter
If you are an early-career professional with experience in
marketing or nonprofit development, then Fistula Foundation offers
an ideal setting in which to demonstrate and cultivate your skills.
Over many years, we have increased our revenue at a significantly
higher rate than the nonprofit sector average, and we are poised to
grow further and faster with support from a creative, energetic
marketer. You would apply analytical and quantitative skills, along
with a flair for innovative thinking, to efforts aimed at expanding
our donor base or reinforcing loyalty among our current donors. You
would provide crucial analysis of donor behavior, support special
donor outreach campaigns, and manage critical external
In this position, you would report to the Senior Director of
Marketing and Communication, and work as part of a marketing and
donor relations team.
The new Marketing Manager will:
- Take charge of understanding the Fistula Foundation donor base
and pursuing creative ways to sustain and expand it.
- Analyze donor and donation data to inform fundraising strategy
and to identify new opportunities to create and deepen donor
- Conduct research on current and prospective donor groups, and
develop a sophisticated perspective on various donor segments.
- Manage existing relationships, and build new relationships,
with external partners whose work aligns with the mission and
strategy of Fistula Foundation. (These partners include, most
importantly, charity rating organizations.)
- Plan and coordinate campaigns to target specific audiences,
including lapsed donors and prospective monthly donors.
- Collaborate with the communications team to adapt messaging
products for new or alternative audiences.
- Assist with developing and responding to public relations
opportunities, and with promoting special initiatives.
- Make proactive thank-you calls to selected donors. (Note: This
role does not involve making solicitation calls to donors or
- Assist with other fundraising efforts (including routine
donation processing and donor outreach projects) as needed.
- Collaborate with colleagues in donor relations, fundraising
operations, and communication roles to develop and improve efforts
to reach and retain donors.
The ideal candidate for this position will have:
- Experience (one year or more) in a marketing role. Experience
in the nonprofit sector is preferred but not required.
- Facility with gathering, organizing, and presenting
quantitative data in a way that supports and aligns with
- Experience in analyzing the behavior and motivation of donor or
customer groups and in segmenting them into analytically relevant
- A dynamic, resourceful approach to building and maintaining
partnerships between people and organizations.
- A knack for creatively thinking ahead and for identifying new
opportunities to drive growth or deepen loyalty among customers or
- Strong writing and general communication skills. (While this
position does not involve responsibility for creating outbound
content, an ability to work constructively with the communications
team is an essential part of the role.)
- A collaborative outlook and an eagerness to learn from
colleagues; a capacity for adapting quickly to new conditions, new
assignments, and new deadlines; and a willingness to pitch in with
tasks large and small.
- A strong interest in advancing a cause related to women’s
health, international development, or global poverty
Benefits and Culture
The Fistula Foundation offers a comprehensive benefits package
that includes health insurance, a 403b retirement plan (with a
generous employer match), a subsidy for gym membership, a
dog-friendly office, and a generous vacation plan that begins in
the first year of employment. We also offer a competitive salary
that starts at $70,000–$80,000, with the potential for
performance-based bonuses and increases.
This position is based in San Jose, California. In summer 2022,
the Foundation will institute a hybrid work model that allows staff
members to work remotely up to two days per week. The new Marketing
Manager will be expected to work on-site three days per week.
Our team prioritizes initiative, productivity, and teamwork. We
celebrate the successes of our team and our partners. We value
creativity and passion for our mission, while encouraging our
teammates to live healthy lives.
We believe that our work is enhanced by a diversity of thought
and perspectives. We are an equal opportunity employer and seek a
diverse workforce. Applicants from all backgrounds, especially from
communities of color, are encouraged to apply.
How to Apply
Please send your résumé and a thoughtful cover letter that
articulates your qualifications for this position
(Please include “marketing manager” in the subject line.)
Applications will be reviewed on a rolling basis. We will
respond to all applicants.