ASSOCIATE DIRECTOR, DONOR RELATIONS

The Associate Director for Donor Relations manages the donor-funded scholarship process, working in tandem with Student Financial Services, Financial Services, and representatives from across campus to ensure accurate and timely processing of awards.   Description for Internal Candidates    

Manage the donor-funded scholarship process, working in tandem with Student Financial Services, Financial Services, and representatives from across campus to ensure accurate and timely processing of awards. Coordinate donor relations signage on campus, ensuring new signage is produced and an up-to-date inventory is maintained.

POSITION RESPONSIBILITIES

1. Manage the donor-funded scholarship process in collaboration with the Office of Student Financial Services, and representatives from each dean's office to ensure proper awarding to honor the donor-intended purpose of the funds. Maintain scholarship data within the Advance information system to include recording correspondence, beneficiaries, and stewards.
2. Correspond with donors regarding scholarships to include notification of recipients and thank you letters from students. Work with prospect managers in Philanthropy and Engagement to schedule meetings between donors, prospects, and scholarship recipients. Prepare scholarship recipients for the meetings.
3. Manage the process whereby students write thank-you letters to donors who fund or are otherwise associated with scholarships. Request correspondence from students, assist students as required, and review submissions.
4. Draft new fund and gift agreements, working with the director and prospect managers. Track the progress of agreements, from requests to completion. Ensure allocations are updated with proper coding and information to ensure stewardship of the funds.
5. Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse and respectful College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
6. Serve as the main contact for Ithaca College gift receipts for donors, answering inquiries, following up on requests, and ensuring gift modifications are processed if requested.
7. Coordinate event staffing schedule for events. Confirm event attendance of faculty, staff, volunteers, the President, and senior administrators. Ensure a detailed event packet is prepared and provided to appropriate attending staff to include logistical information. Work with the Development Associate to create briefing materials for the President and senior administrators as appropriate. Attend and participate in events as part of assigned staffing.
8. Create and maintain an online memorial tribute for students, faculty, staff, alumni, and friends of the college. Manage the memorial and honorary gifts process of communicating with the appropriate family member or other contacts. Assist family members to identify the appropriate means to pay tribute to a deceased alumna/us, parent, or friend of Ithaca College.
9. Collaborate with the Advancement Marketing team and College Relations and Communications colleagues to create strategies around the management of Friends events and communications including website, online registration pages, and printed and electronic communications.
10. Manage donor relations signage on campus to include drafting appropriate language for review by Advancement Marketing and ensure signage production and installation. Maintain a list of named spaces and facilities on campus that includes the background of the donor(s), dates of the initial gift for each named space and facility and successive gifts, where appropriate.
11. Participate in budget proposal preparation in conjunction with the Director of Donor Relations.
12. Work with prospect and volunteer managers to recruit volunteers to assist with events as necessary. Work in tandem with the regional events program and regional volunteers as appropriate.
13. Prompt appropriate colleagues to ensure event follow-up is managed in a timely manner, including coding participants on the Advance database, managing follow-up with constituents, sending thank you notes and emails, posting photos to the web, and producing reports and correspondence. Lead post-event debriefing meetings to ensure important interactions with prospects and volunteers are captured and communicated.
14. Participate in and support other events sponsored by the Division of Philanthropy and Engagement.
15. Perform other duties as assigned.

POSITION QUALIFICATIONS

Bachelor's degree and a minimum of two years' experience in development, alumni relations, or related field; ability to work independently, excellent attention to detail, self-motivated, strong organizational, interpersonal, and communication skills and the ability to effectively work and interact respectfully within a diverse and inclusive environment; ability to plan, develop and implement activities, programs and special events; experience maintaining and reconciling office and events budgets; flexibility to work evenings, weekends, and travel; strong working knowledge of various word processing, spreadsheet, and database software applications are required. Experience working in a college or university setting is preferred.

WORK ENVIRONMENT

Most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment, with the availability of partial remote work. The incumbent will be required to work some evening and weekends and may be required to attend various college functions during and after normal business hours, which may result in a need to travel to and from campus events, held both on and off campus. Some events may be held in an outdoor environment where the incumbent may be exposed to inclement weather. The incumbent will be required to operate a personal computer and associated equipment such as computer printers and other office equipment used in the day-today operations 

ABOUT ITHACA COLLEGE

As an employee at Ithaca College, you’ll get much more than a competitive salary and the traditional advantages. We pride ourselves on providing our benefit-eligible employees with the most comprehensive benefits possible, including work/life balance, generous paid time off policies, career-enhancing trainings, employee and dependent tuition assistance, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.

APPLICATION INFORMATION

To apply, please visit Ithaca College's Employment portal (https://ehwy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1118/?utm_medium=jobshare) and submit cover letter, resume and list of three professional references.

Visa sponsorship is not provided for this position.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.