Senior Manager, People and Culture

Title: Senior Manager People & Culture
Department: People & Culture (Human Resources)
Reports to: Senior Director People & Culture
Location: Based out of our Bronx Warehouse Distribution Center any 3 days of the week
FLSA: Non-Exempt

Who We Are:

Food Bank For New York City has been working to end food poverty in our five boroughs for over 38 years. As the city’s largest hunger-relief organization, we employ a multifaceted approach centered on helping low-income New Yorkers overcome their circumstances and achieve greater independence. Our mission is to end hunger by organizing food, information and support for community survival and dignity.

At Food Bank, we believe that our greatest resources are human! Nowhere is that seen better than in the faces of the individuals giving shape and texture to our mission on a daily basis: our employees…a group often referred to as “Food Bankers.” We are an intentionally diverse team of talent, perspectives and personalities bonded by a true belief and passion that NO ONE should be hungry in our country and certainly not in what we believe to be the world’s greatest city. Successful Food Bankers focus their energies on finding innovative and sustainable ways to serve our neighbors in collaboration and solidarity with our network of partners, members and supporters.

If you would like to be part of a team making a difference every day, we’d love to talk with you!

Primary Purpose of the Job:

Partners with the People & Culture leadership team to execute the organization’s people & culture strategy particularly as it relates to current and future talent needs, recruiting, and retention and employee engagement.

Essential Duties and Responsibilities:

Manage full life cycle recruitment for warehouse and transportation teams (post, source, prescreen, schedule, background, references, offer, onboarding, etc.).

Develop appropriate marketing strategies, define roles and responsibilities of hiring team, and ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire. Conducts or acquires background checks, drug testing and employee eligibility verifications.

Manage relationships with all Temporary Staffing agencies ensuring appropriate staffing, minimizing costs and all temp to hire transitions.

Plans, administers and/or oversees various human resources programs as directed, which may include: open enrollment, cross-functional work with payroll, recognition programs, wellness initiatives, engagement activities, training & development, performance reviews etc.

Researches, analyzes data and prepares quarterly reports on HR trends, current program goals and progress

Conducts employee disciplinary meetings, terminations and investigations.

Act as an internal consultant by analyzing and recommending solutions to people & culture challenges.

Research, recommend and implement systems to update or automate processes such as HRIS solutions.

Independently and effectively resolves employee questions in a timely manner and addresses concerns from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff. Researches, analyzes data and prepares quarterly reports on HR trends, current program goals and progress.

Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

Qualifications:
· Bachelor’s degree required or equivalent experience;
· At least six years relevant experience preferred;

-Willingness to travel between three company locations in Manhattan and the Bronx;

· SHRM-CP credential desirable

· Multi lingual skills highly desirable;

· Proficiency in MS Office: strong analytical & quantitative skills;

· Prior experience with HRIS required;

· Solid judgment; able to demonstrate a high standard of personal integrity and business ethics:

· Ability to maintain sensitive & confidential information discretely;

· Flexible, creative, organized and detailed-oriented and proven problem solver;

· Excellent verbal and written communication skills;

· Excellent interpersonal and customer service skills;

· Proven ability to manage multiple tasks with competing priorities;

· Ability to work in a team environment;

· Able to interact with individuals at all levels of the organization and across multi-cultural and generational backgrounds;

· Experience or knowledge of social services/hunger issues a plus;

· Commitment to the Mission and Core Values of Food Bank For New York City;

· Commitment to continuous improvement principles