Annual Giving Development Coordinator

Job ID: 51386
Full/Part Time: Full-Time
Location: Tallahassee, FL
Regular/Temporary: Regular

Department
FSU Foundation

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Responsibilities

The Annual Giving Development Coordinator will oversee young alumni solicitation strategies, retention initiatives, annual giving stewardship, and the matching gifts program to ensure goals are met.

Matching Gifts Program

Oversee that the matching gift software is being used effectively. Create, oversee, and assess targeted matching gift campaigns. Provide a balance system that ensures all donors who searched for matching gifts are either qualified or not. Follow-up with donors who have indicated, or that the software indicates, they work for a matching gift company – including spouses. Provide donors with appropriate information and guidelines to make the match process as effortless as possible. Work with Gift Services and the Office of Advancement Relations to create a digital stewardship report that can then be promoted to donors. Market matching gift opportunities via various outlets, including social media, email campaigns, and annual fund letters.

Young Alumni Giving

Develop and implement a creative and engaging solicitation strategy for young alumni. Increase donor participation among the young alumni population, year-over year. Coordinate with other university and foundation partners to leverage young alumni programs to increase giving amounts and participation. Increase re-occurring gift participation.

First-Time Donor Retention

Create, implement, and analyze results for a first-time donor retention solicitation that is focused on engagement, stewardship, and building a philanthropic relationship. This includes using traditional channels, such as direct mail and email, while also embracing newer technologies including texting, video, and other digital channels. Coordinate with other departments in the Foundation to maximize efforts towards retaining first-time donors.

Customer Service and Department Support

Serve as the Annual Giving liaison for stewardship related activities and programming. Serve as the primary contact for all Annual Giving customer service related issues. Address donor and prospect inquiries in a timely and accurate manner. Monitor the annual giving inbox, voicemail, and provides back-up support as needed to the Annual Giving team.

Annual Giving Stewardship

Oversees all Annual Giving stewardship. This includes personalized messages to leadership annual giving donors and overseeing the mass stewardship via text, broadcast voicemail, mail and email.

Qualifications

Bachelor’s degree and two years of experience; or a high school diploma/equivalent and experience equal to six years. (Note: post-high school education can substitute for experience at the equivalent rate

• Demonstrated commitment to equity, diversity and inclusion.
• Proficiency in the Microsoft Office products suite (Excel, Outlook, PowerPoint, Word), or equivalent software.
• A self-starter, comfortable working independently while working well in a team-oriented environment, taking the initiative to be productive and efficient.
• Ability to prioritize, organize and perform multiple work assignments simultaneously and accurately in a detail-oriented environment.
• Ability to handle confidential, sensitive information with the highest degree of professionalism.

Applicants must upload a resume with their online application.

Preferred

• Experience with Black Baud’s CRM Platform or other fundraising information management.
• Team work approach and a can-do, assertive philosophy.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Pay Plan

This is an A&P (Administrative and Professional) position.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Applicants must upload a resume with their online application.

Open until filled

This position is being advertised as open until filled.

The hiring committee will review applications as received.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.