PROGRAM COORDINATOR (BILINGUAL-ENGLISH/SPANISH)

Musicians On Call (MOC) brings live and recorded music to the bedsides of patients in healthcare facilities. The Program Coordinator is a full-time, non-exempt position responsible for coordinating all Virtual Programs and overseeing assigned cities for the Bedside Performance Program. The Program Coordinator will facilitate Virtual Programs across the country by connecting hospitals, patients, and MOC volunteers through Zoom and YouTube Live to share music programming with patients and healthcare staff. The Program Coordinator will also work with the Senior Director of Programs and Program Team to implement the new technology-focused program delivery model of Musicians On Call. 

This position will report to the Senior Program Manager and will be in-person in Nashville, TN or remote in New York City or Miami, FL.

Responsibilities:

Bedside Performance Program

Oversee program and hospital relationships in assigned markets for the Bedside Performance Program Serve as the liaison between volunteers and hospital contacts in assigned markets

Virtual Program

Oversee all Virtual Programs by scheduling volunteers and managing hospital relationships as it pertains to Virtual Programs Confidently and charismatically “host” on-camera Virtual Programs in both English and Spanish

General Program Management

Identify new ways to increase impact and elevate program experience for hospitals and patients Manage and regularly update applications, records, and statistics through Salesforce and MOC’s Portal Onboard and manage new and existing volunteers, as needed Work with the Director of Programs to coordinate special visits as needed

Request and oversee feedback for all Virtual Programs

 Minimum Qualifications Required:

Must be based in Nashville, TN, New York City, or Miami, FL (This position will be in-person in Nashville, or remote in New York City or Miami) Excellent communication skills, both written and verbal — bilingual (Spanish/English) required Disciplined self-starter who can set and achieve goals with a passion for and interest in learning more about the nonprofit world Ability to prioritize projects, meet deadlines, manage several projects simultaneously and work well under pressure Commitment to our organizational values including diversity, equity, and inclusion (visit musiciansoncall.org/values for more info)  Ability and willingness to travel as needed Ability and comfort with working onsite at hospitals Computer literacy and knowledge of Google Workspace, Zoom, and YouTube required; CRM familiarity preferred

Education/Training:

Bachelor’s degree or equivalent experience within nonprofit, music industry, radio, healthcare, or related field(s) Experience in a healthcare setting, knowledge of HIPAA and infection control policies is preferred

What we offer:

Healthcare Plan (medical, dental & vision) – The entire employee-only portion of the monthly premium is paid by MOC and coverage starts on day one Opportunities for performance bonuses Flexible work hours and a hybrid workplace Generous paid time off, including paid parental leave, vacation time, sick days, floating holidays, and company holidays Wellness bonuses Access to voluntary benefits such as life insurance, and short-term and long-term disability insurance Retirement plan (401K), HSA, FSA, and commuter benefits Employee Assistance Program with free counseling Professional development opportunities And much more!

To apply, please fill out the form at https://go.musiciansoncall.org/spanish-program-coordinator. We will only be reviewing applications, resumes, and cover letters submitted through the form. Please do not email your resume and cover letter to us.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.