The Human Rights Campaign accomplishes its work through a
partnership between its paid staff and grass-roots volunteer
leaders in 33 HRC steering committee
communities across the country, including on its national Board of
Directors and Board of Governors.
Volunteers in HRC’s robust infrastructure engage in activism,
advocacy, program work and membership development throughout the
course of the year. These
volunteer leaders and communities are vital to the success of the
LGBTQ+ movement and HRC’s mission. They are also terrific
ambassadors of our work.
The Associate Director of Volunteer Communications will be
responsible for liaising between HRC staff and HRC leadership
volunteers to continue to build a holistic
communication infrastructure. This includes but is not limited to
proactively communicating HRC plans and updates to volunteers while
reactively managing across
individual steering committee needs. This is a new position housed
in the Development & Membership department but the Associate
Director will closely partner
with members of the Communications team as needed. It reports to
the Director of Board & Volunteer Engagement and works closely
with the Senior Vice President
of Development & Membership.
The successful candidate for this position will have a background
in internal or external communications, or stakeholder engagement.
They will have a natural
command of human dynamics and an interest in understanding the
nuances of different communities as well as public and community
relations. This role requires
the ability to balance organizational needs and priorities with
volunteer leadership-driven needs and capacity. They will be driven
by a deep respect and appreciation
for volunteerism and bring a
customer service perspective in order to meet the needs of HRC’s
● In partnership with staff, engage directly with HRC’s Board
members and steering committee volunteers. Interpret and craft
organizational language and
communication assistance to help volunteer leaders represent HRC in
their local communities with our steering committee members, donors
volunteers, answer questions and better respond to inquiries.
Ensure that this vital volunteer workforce is equipped to navigate
the myriad responsibilities
they assume as volunteer ambassadors, and amplify their incredible
efforts as individuals and communities.
● Draft email communication, craft and share key messaging
documents, engage directly with volunteer leaders in order to
directly support local events,
and generate public attention for volunteer-led programming,
events, lobbying and political activism.
● Individual volunteer leaders may also have unique moments of
increased visibility themselves that can be leveraged to amplify
HRC’s work. The Volunteer
Communications Manager will come to learn, understand and engage
directly with HRC’s volunteer leadership, in partnership with
others across the
department, and support them in their work to advance HRC’s mission
and increase awareness of HRC’s work.
● Work with the Board & Volunteer Engagement staff team to
draft and execute communications for volunteer leaders.
● Review and edit all materials intended for HRC volunteer
infrastructure across departments for structure, accuracy,
organizational consistency and
appropriateness of content.
● In partnership with the HRC Communications Department, identify
local pressworthy opportunities and help generate local press
communication strategies in support of the local work in
● In partnership with HRC Communications Department, generate local
press releases and communication strategies for local fundraising
events and other programmatic work and help amplify.
● Map the local leaders’ contacts with media outlets and help to
guide and direct their local media engagement.
● Create written materials that include press releases, media
advisories, talking points, letters to the editor and various other
communication priorities for
Associate Director of Volunteer Communications
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4/20/22, 4:00 PM Associate Director of Volunteer Communications -
● When appropriate, travel to HRC communities to work press at
events. Social Media & Other Responsibilities
● Collaborate with the staff colleagues to develop and support
volunteers in managing an active and relevant social media presence
for HRC steering
committee communities. Work closely with the Digital Marketing team
on national campaigns and messaging. Maintain a social media
scheduled posts and expected events as well as creating original
content specific to the respective HRC steering committee
communities. ● Learn and be attuned to the development and
membership work schedule and
annual calendar. Proactively seek opportunities throughout the
year’s activities for heightened visibility in HRC steering
committee communities. Help the
development and membership team position the work for increased
exposure and to advance HRC’s mission.
● Other duties as assigned.
● A Bachelor’s degree (or equivalent in experience) is required
with at least five to eight years of work experience in internal or
external communications or
● An ability to work with many different people to understand their
needs as representative of HRC, both inside the organization and
vast volunteer network;
● A demonstrated commitment to diversity, equity and inclusion,
commitment to HRC’s organizational values and an intersectional
approach; ● Outstanding verbal communications skills and writing
● Strong skills with Microsoft Office applications (Word and
Outlook), Google Apps (Gmail, Google Docs and Drive), and social
● Ability to manage competing priorities and meet deadlines with
fanatical attention to detail;
● Comfort working in a high-volume environment and ability to
closely follow the messaging of the organization on a wide variety
● Flexibility with work schedule; this position requires some
evening and weekend work to respond to breaking news;
● Ability to travel up to 10-15% of the time;
● Background or experience with LGBTQ+ rights and issues and
American politics is important as is a thorough understanding of
All positions at the Human Rights Campaign may require travel on a
regular basis or periodically. Where the need arises for business
compensation as outlined by the Fair Labor Standards Act will
The HRC Staff Tier Structure is available on the HRC Staff