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Senior Director of Advancement Crisis Connections

Crisis Connections
Washington, United States
$110,000.00 - $125,000.00
Closing date
Jun 18, 2022

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Position Type
Fundraising, Donor Relations, Prospect Research, Programs, Community Outreach, Grant Administration, Administrative, Other Administrative, Public Relations and Communications, Sales and Marketing
Advocacy, Health, Social Services
Employment Type
Full Time
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Another Source’s client, Crisis Connections, is recruiting a Sr. Director of Advancement to join their team in Renton, Washington. 


Here’s a little about Crisis Connections and the position they are recruiting for:  

Crisis Connections (CC) was founded in 1964. The organization operates one of the oldest Crisis Lines in the nation, and home to five programs focused on serving the emotional and physical needs of individuals across 9 counties in Washington State. These programs include the 24-Hour Crisis Line, King County 2-1-1, Teen Link, WA Recovery Help Line, WA Warm Line, and Support after Suicide programs. With over 350 trained volunteers and 180 staff, CC provides support, resources, and certified training for King County and other communities statewide. 



Sr. Director of Advancement is responsible for the development, implementation, and evaluation of the annual and multi-year fundraising program, marketing and communications functions, and media relations. The position manages a portfolio of current and prospective donors and assists and supports the CEO with their portfolio of top current donors and prospects. The position oversees the development, distribution, and maintenance of all print and electronic collateral, and manages media contacts. 



Fund Raising    

  • Utilizes and models a donor-centric approach, identifies, cultivates, solicits, and stewards donors.   
  • Applies best practices, secures financial and in-kind support from individuals, foundations, and corporations to meet or exceed annual fundraising goals. Ensures a healthy pipeline of donor prospects to meet growing fundraising goals.  
  • Creates and executes a corporate giving program.  
  • Plans and oversees the organization’s special events and campaigns.  
  • Directs and supports the Board of Trustees and Philanthropy Committee as fundraising ambassadors and partners in achieving the fundraising goals.  
  • Manages the implementation and use of Raiser's Edge software and oversees staff responsible for data entry and gift processing.   
  • Develops, tracks, and meets deadlines for proposals and reports for all foundation and corporate fundraising.   
  • Ensures exceptional customer service, timely response to donor inquiries, and timely and accurate processing and acknowledgment of donations.  
  • Produces reports and data for tracking fundraising. Supports business office in producing and reconciling monthly finance reports related to fundraising to ensure gift records are correct in both departments.  
  • Assigns portfolios to philanthropy staff and contractors, monitors and evaluates the performance of philanthropy staff, and provides support and guidance as needed. 



  • Develops, implements, and evaluates Crisis Connections’ marketing and communications plan for appropriate audience segments, including, donors, volunteers, community partners, health professionals, consumers, media outlets, and the general public.   
  • Oversees the development, distribution, and maintenance of all print collateral and digital media, including the annual report, newsletters, brochures, paid advertising, and social media content.    
  • Leads the generation of online content that engages audience segments and leads to measurable action. Decides who, where, and when to disseminate.  
  • Serves as media contact and arranges for media coverage as requested. Develops and implements strategies to achieve media coverage and amplify the Crisis Connections brand. Acts as media spokesperson as needed.  
  • Manages agency websites, including coordinating with website consultants on back-end issues, making customizations as requested, and maintaining and updating content. Coordinates webpage maintenance—ensures new and consistent information (article links, stories, and events) is posted regularly.  
  • Supervises and supports staff responsible for Crisis Connections’ websites, social media, marketing, and graphic design.  
  • Assures the agency’s brand values and strategies are effectively represented in all internal and external communications.   
  • Ensures the production of reports and data for tracking marketing and communications activities and goals. 


Community Relations and Strategic Partnerships   

  • Represents Crisis Connections at external meetings and events and acts as a spokesperson in a variety of community settings.  
  • Apprises the CEO of emerging opportunities and engagement in strategic partnerships. As requested by the CEO, represents Crisis Connections in the development of new partnerships.   
  • Serves as the main contact for community outreach and guest speaker requests. Coordinates coverage with program staff as needed.  
  • Participates in government advocacy efforts as requested.   
  • Plans and produces internal and external community events, including the annual Community Celebration and holiday parties. 


Leadership and Supervisor Responsibility  

  • Serves as a member of the organization’s Executive Leadership Team.  
  • Creates and promotes a positive and supportive work environment.  
  • Serves as a role model to others and behaves in a way that aligns with Crisis Connections’ organizational values and promotes diversity, inclusion, and equity in the workplace. 



  • Minimum 7 years of experience in fund development and community relations.  
  • Ability to forge authentic internal and external relationships through exceptional interpersonal and collaborative skills.  
  • Demonstrated success in grant management including research, writing, tracking, and reporting.    
  • Excellent written and verbal communication skills, with the ability to connect people to the Crisis Connections mission and move them to action.  
  • Ability to communicate clearly, diplomatically, and effectively and possesses excellent active listening skills.  
  • Ability to position communications discussions at both the strategic and tactical levels.  
  • Self-starter, able to work independently, entrepreneurial; enjoys creating and implementing new initiatives.  
  • Experience in managing websites. Experience with HTML and CSS is a plus.   
  • Proficient in Raiser's Edge software.  
  • Proficiency working with Microsoft applications.  
  • WA State driver’s license and/or access to transportation. 


SALARY: $110,000-125,000 annually 



The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.  




Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regard to hiring, assignment, promotion, or other conditions of employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.   


In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. 



Another Source works with their clients, on a retained project basis, to maximize the recruiting process.   

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