HIAS seeks an experienced Creative Director to oversee the
organization’s global brand and visual identity, ensuring that
HIAS’ digital and print fundraising, marketing and programmatic
materials are impactful, innovative and of the highest quality.
Part of the Global Public Affairs team and reporting to the Vice
President, Communications, the Creative Director will build and
lead a creative team, manage outside vendors and work closely with
other senior leaders within Global Public Affairs and in other
The Creative Director will support HIAS’ country offices in the
development of branded materials and promotion of HIAS’ brand,
reinforcing best practices on branding and visual identity.
In addition to excellent graphic design and marketing skills,
this position requires proven project management ability, digital
savvy, strong interpersonal skills and diplomacy.
Note, this position is based at our headquarters in
Silver Spring, Maryland or our office in New York, New York, and we
will consider a remote option for applicants who live outside of
commuting distance to either of our offices and are based in other
states in which we are registered (Arizona, California, Colorado,
Connecticut, Florida, Georgia, Michigan, Minnesota, Nevada, New
Jersey, North Carolina, Ohio, Oregon, Pennsylvania, Texas,
Virginia, West Virginia, Wisconsin).
- Works with a broad array of stakeholders, partners and others
to develop digital and printed materials to help project HIAS as a
leading international NGO.
- Manages HIAS’ visual identity worldwide; maintains template
library, logos, fonts, color palates, iconography and other
elements; develops and maintains brand standards and guidelines,
and ensures they are followed by staff across 16 countries.
- Responsible for evolution of HIAS’ brand and design direction
for HIAS’ website, email, social media and PR.
- Establishes visual look for fundraising, advocacy and other
campaigns; project manages all design deliverables.
- Artfully combines design elements, text, photos and data into
effective, elegant digital and print materials.
- Oversees production of reports, brochures, posters, marketing
material, advertising, presentations and promotional items for both
internal and external use; works with stakeholders to develop
deadlines and budgets.
- Recruits, trains and supervises the creative team.
- Designs and implements systems to effectively manage design
requests; supervises the department's daily workflow and workload,
ensuring quality control and managing deadlines.
- Oversees photography collection and graphics libraries.
QUALIFICATIONS & REQUIREMENTS:
- Undergraduate degree in art or graphic design required;
graduate degree preferred.
- 8-10 years of experience leading graphic design and branding,
preferably at a large NGO or corporation with some international
- Experience with digital and print production, infographics,
video, animation, photography and brand stewardship.
- Proven track record developing high performing communication
materials in a complex, fast moving environment.
- Proven project management experience, with ability to work with
internal stakeholders to develop requirements, KPIs and project
plans; able to manage multiple projects simultaneously; able to
manage outside vendors and budgets as necessary.
- Ability to lead and manage staff teams, and to work
collaboratively with professional peers.
- Excellent planning and conceptualization skills; ability to set
goals, assess risks, measure impact and supervise program
- Experience with website development and user interface design
- Creative problem-solver and self-starter, passionate about
design, and detail-oriented with a commitment to innovation and
- Experience in cross-cultural or international programs,
familiarity with refugee and resettlement issues and commitment to
All employees are expected to represent the organization in
alignment with HIAS' mission, vision and values. Some employees of
HIAS are expected to speak externally on behalf of the organization
with clients, donors, affiliates, partners, etc. as part of their
work-related responsibilities. Applicants for these roles
acknowledge and accept the inherent risk associated with external
representation of HIAS.
We are committed to a fair and respectful hiring process, and we
do our absolute best to respond to every applicant. We prioritize
communication and transparency with all candidates, even those who
are not moving forward. Here’s a snapshot of our hiring
Step 1: Submit your application!
Step 2: Phone screen with a HIAS recruiter.
Step 3: Video interview with the hiring manager.
Step 4: Video interview with a panel of HIAS employees.
Step 5: Online reference check with SkillSurvey.
Step 6: Offer and background check with Shield Screening.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all
candidates will advance to each step.
Over one hundred years ago, the Jewish community founded HIAS
(originally the Hebrew Immigrant Aid Society) in New York City, the
immigrant gateway to America. Supporting Jews fleeing persecution
and poverty in Eastern Europe, our founders were guided by the
traditions, texts and history of the Jewish people—a history of
oppression, displacement and diaspora. HIAS has since helped
generations of Jews facing violence because of who they were, and
HIAS remains committed to helping Jewish refugees anywhere in the
world. Today, our clients at HIAS come from diverse faiths,
ethnicities and backgrounds, as do our staff. We bring our
experience, history and values to our work across five continents,
ensuring that refugees today receive the vital services and
opportunities they need to thrive.
HIAS is a learning community, committed to diversity and
inclusion. We do our work with integrity, accountability,
transparency and a commitment to the highest ethical standards. We
seek employees from diverse backgrounds and life experiences to
join our teams located in the United States and across the globe.
People who identify as BIPOC, people with disabilities, people from
the LGBTQ+ community and people with lived experiences of forced
displacement or immigration are all encouraged to apply. We are
committed to building a diverse workforce that reflects our vision,
mission and values.
HIAS stands for a world in which refugees find welcome, safety
Drawing on our Jewish values and history, HIAS provides vital
services to refugees and asylum seekers around the world and
advocates for their fundamental rights so they can rebuild their
Welcome • Acogimiento • Hospitalité • Hachnasat
We Welcome the Stranger
Justice • Justicia • Justice • Tzedek
We Pursue Justice
Empathy • Empatía • Empathie • Chesed
We Approach our Clients
Partnership • Compañerismo • Coopération • Chevruta
We Believe in Changing the World
Courage • Coraje • Courage • Ometz
We Act with Courage to Build a Better
Resilience • Resiliencia • Résilience • Ruach
We Adapt and Thrive, Continuously Demonstrating
HIAS is committed to a diverse and inclusive workplace. As an
equal opportunity employer, all qualified applicants will be
considered for employment without regard to race, color, national
origin, ethnic background, ancestry, citizenship status, religious
creed, age, sex, gender, sexual orientation, physical disability,
mental disability, medical condition, genetic information, marital
status, registered domestic partner or civil union status, familial
status, pregnancy, childbirth, military status, protected veteran
status, political orientation or other legally protected