Coordinator, Alumni Engagement

University of Delaware

Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html


Job No: 498920
Work Type: Staff
Location: Newark
Categories: Development & Alumni Relations, Full Time


Pay Grade: 28E

Deadline: Open Until Filled

Work Environment: Hybrid Work Environment

Context of the Job:

Under the general direction of the Senior Director, Alumni Engagement, the Coordinator is responsible for assisting in the development, implementation, and evaluation of a full range of alumni and constituent engagement programs, volunteer management and event-planning functions relative to Alumni and Constituent engagement activities that are in alignment with the goals of the Office of Development and Alumni Relations. The Coordinator will support the work of the Alumni Engagement team in engaging alumni and constituents to develop a pipeline of prospective donors and increasing philanthropic support to the University of Delaware.

Major Responsibilities:

• Manges all pages within alumni social media platforms to ensure relevant content and consistent, timely posts.
  
• Ensures alumni website updates are processed in a timely manner regrading volunteers and events including photos, contact information and other relevant details.
  

• In partnership with appropriate colleagues and DAR units, coordinates and implements Alumni Engagement programs on/off-campus and virtual events and programs.
  
• Prepares necessary mailings for events, ensuring timely delivery and tracking of receipts.
  
• Serves as front-line liaison for Alumni Engagement team for internal and external stakeholders, responsible for coordinating responses from the Alumni Engagement email address. Initiates fact-finding to resolve issues or makes necessary referrals.
  
• Manages and analyzes event follow-up activities, such as filing contact reports into database with information necessary for tracking and cultivating of alumni and constituents; tracking, recording, and reporting on alumni engagement data; updating biographical information; creating event debrief documents, including analysis and return on investment; making referrals; necessary outreach to attendees; collecting photos, etc.
  
• Assists in the management of volunteers including any relevant training or tracking of opportunities and pipeline as needed.
  

• Proactively prepares background information, talking points, presentations and support materials for meetings, events, and appointments and conducts post-meeting follow up.
  
• Prepare draft and final correspondence (thank you, acknowledgement, memos, and other assignments).
  
• Conducts benchmarking and relevant research as needed.
  
• Performs job-related duties as assigned.
  

Qualifications:

• High School Diploma/GED and four years related experience years of related experience, preferably in a university environment, or an equivalent combination of education and experience.
  
• Competent in use of Microsoft Office suite of tools including Outlook, Word, Excel, PowerPoint
  
• Experience in social media platforms required.
  
• Commitment to collaborative teamwork and individual accountability.
  
• Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.
  

• Effective oral and written communication skills.
  
• Ability to make independent decisions and judgments in keeping with the level of the position.
  
• Discretion and ability to process confidential information in a timely, accurate and professional manner.
  
• Ability to collaborate with multiple stakeholders.
  
• Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
  

• Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.
  

Special Requirements:

• Flexibility to work evenings or weekends as needed.
  

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close:

PI179640644