Anthesis is currently accepting internal transfer requests for
the above titled position.
(This list is not all inclusive. A full description will be
provided at time of interview)
Principle Responsibilities & Position
Purpose: The Outcomes Manager under the direction of the
Director of Employment Programs is responsible for the supervision
of the outcomes coordinators and community coaches and will oversee
participant issues within the IECBS Program. The position is
responsible for all phases of consumer services for a specified
case load including Person Centered Service Plans, participant case
notes, case conferences, discharge summaries, etc.; is also
responsible for the coordination of all services provided including
consumer programming, issues, rights, advocacy, and volunteer
opportunities in order to be in compliance with all regulations
including WIOA and HCBS.
- Acts as liaison with community, representing the agency in a
- Oversees the IECBS orientation/training for program
participants following the Anthesis program description and agency
- Provides information upon request regarding program evaluation
of goals, objectives, and measurements of rehabilitation
- Observes, records, evaluates, designs, implements, and monitors
Person Centered Service Plans for each participant on assigned case
load. Instructs and supervises the appropriate personnel to assist
in implementation of the Person Centered Service Plans.
- In conjunction with other staff in program, holds case
conferences at specified times with participants, Anthesis
personnel, parents, care providers, Regional Center staff,
Department of Rehabilitation, and others. As an advocate,
represents the needs of participants to Anthesis personnel,
parents, care providers, Regional Center staff, Department of
Rehabilitation, and others.
- Provides counseling, assistance in vocational training and
other case management supportive services to participants on
assigned case load.
- Coordinates vocational training activities under the guidance
of the Director.
- Works in collaboration with the Outcomes Coordinator and
Community Coaches to perform job duties in determining appropriate,
integrated, community-based activities and appropriate planning for
each participant during program hours. May fill in as direct
support staff to meet the needs of participants.
- Develops training supports for parents and care providers.
Develops community, business, recreational and educational IECBS
community activities in collaboration with the Outcomes Coordinator
and individuals served.
- Maintains relationships and follow-up with all community
liaisons on an on-going basis to insure participant success.
- Partners with the Outcomes Coordinators, individuals and their
circle of support to evaluate participant progress on an annual and
semi-annual basis. May serve in an instructional capacity by
conducting trainings related to work, safety, and advocacy in the
event of needed activities in the absence of paid work.
- Completes all necessary reports as needed.
- Assures that participant’s rights and confidentiality are
respected. Responsible for quality of case records in accordance
with systems and procedures of the agency, and standards of
- Assures personnel in responsible programs are trained in person
- Participate in sales presentations for local business, school
fairs and volunteer groups, etc. This function may intersect with
efforts of management overseeing Day Programs.
- Ensures compliance with the standards of licensing,
certification, and Federal/State Departments of Labor,
accreditation agency. Ensures that all organization activities and
operations are carried out in compliance with local, state and
federal regulations and laws governing business operations.
- Responsible for achievement of the agency’s outcomes management
systems within the IECBS program.
SUPERVISORY RESPONSIBILITIES: Manages
subordinate employees who act as outcomes coordinators and/or
community coaches in the IECBS program; is responsible for the
overall coordination and evaluation of the IECBS programs. Carries
out supervisory responsibilities in accordance with the
organization’s policies, procedures and applicable laws;
responsibilities will include but are not limited to, interviewing,
hiring, directing work, appraising performance, rewarding and
disciplining subordinate positions, addressing complaints and
resolving problems, all within the IECBS program.
JOB KNOWLEDGE, SKILL AND ABILITY: The
individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he/she can
perform the essential functions of the job, with or without
reasonable accommodation. Demonstrated ability to work well with
persons with disabilities, elderly persons, families,
representatives of residential facilities, and referring agency
staff, etc.; ability to read, write and speak English language to
communicate with participants, staff members, care providers,
family members, community members, etc.; a second language is
desired but not necessary; ability to effectively deal with
internal and external customers, some of whom will require high
levels of patience, tact, diplomacy to defuse anger, collect
accurate information and resolve conflicts; ability to develop
subordinates to enhance their advancement in Anthesis. .
EDUCATION/EXPERIENCE: Must possess high school
diploma or equivalent; Bachelor’s Degree from an accredited college
or university in business administration, rehabilitation, other
related field or the equivalent OR any combination of education,
training and experience that demonstrates the ability to perform
the duties of the position. Must have basic knowledge of and
experience in, use of internet and email. Proficient in MS Office
2010 or later, particularly in Word, Excel, and PowerPoint.
Database experience and Publisher a plus. Minimum of 5 year(s)
experience in the field of rehabilitation social services or
disability service system is desired. Employment history of
increasing administrative responsibility in rehabilitation, social
services or disability services system. Requires management
experience and strong supervisory skills. Database experience a