The Humane Society of Boulder Valley (HSBV) is seeking a Donor
Relations Manager to lead all aspects of the major donor
development cycle. The Donor Relations Manager helps raise critical
funds for HSBV’s mission of serving pets and people through donor
identification, cultivation, solicitation, acknowledgment and
stewardship. These healthy relationships cultivated by the Donor
Relations Manager support HSBV donors in achieving their
philanthropic goals and charitable ambitions.
You are an excellent candidate for this role if you have successful
experience building, maintaining, and growing a donor portfolio.
You have an uncanny ability to channel passion into purpose that
inspires meaningful giving. Your sincere appreciation of others’
generosity enhances your ability to deeply research and cultivate
We encourage you to apply if you have experience that is
transferable, even if it’s not a perfect match. We encourage
applications from members of underrepresented groups including but
not limited women, members of the LGBTQ+ community, people of color
people with disabilities, and veterans.
- Identifies, cultivates and solicits donors with an emphasis on
gifts of $5,000 and higher.
- Develops and maintains substantive relationships with a
portfolio of 150+ existing donors and prospects through face to
face meetings, mission-related gatherings, donor engagement plans,
donor recognition, gift acknowledgment, and responsiveness to donor
requests and inquiries.
- Develops individual donor strategies to renew and upgrade donor
gifts. Works collaboratively across the department to support donor
pipeline for upgrading donors.
- Invites gifts in a safe, articulate and welcoming manner,
demonstrating exceptional interpersonal skills. Identifies new
major gifts and planned giving prospects based on analysis of gift
history; works with Philanthropy team members including the
Director of Philanthropy and Community Relations, the Philanthropy
Manager and the CEO to qualify donors for portfolios for each
- Works with the Philanthropy Manager, Donor Services
Administrator and Donor Relations Associate to ensure that major
gifts are appropriately acknowledged.
- Assists the board and other staff with their solicitation
(i.e., provide portfolio development support, strategic counsel and
help with donor communications).
- Manages all aspects of in-house major donor appeals. Customizes
special appeals, renewal requests and acknowledgments for major
donors including writing copy for major donor communications.
- Develops, recommends and implements annual engagement plans for
individual major donors.
- Promotes donor interest, involvement and investment by
developing a mission-related events for existing donors and
- Provides shelter tours for major donors and
- Provides excellent donor stewardship and responds to donor
inquiries and special requests in a highly responsive and attentive
- Collaborates with volunteers (i.e., philanthropy committees,
board, ad-hoc steering committees) as needed in fulfilling
identification, cultivation, solicitation and stewardship
- Strategizes, implements and manages special projects outside of
the scope of the general annual major gift program, including
- Develops, implements and manages tools for donors to make
planned gifts. Collaborates with Director of Philanthropy and
Community Relations, CEO and Marketing and Community Relations
Manager to communicate these tools to donors and prospects.
- Responds to inquiries from the planned giving mailbox, website
and other strategic marketing efforts.
- Tracks prospects and donor contacts in portfolio using
organization tools and tracking methods via Salesforce. Ensures
that all donor information entry, storage and special requests are
recorded and accomplished.
- Manages pertinent information in systems and software to
cultivate donors and prospects, including Salesforce, Classy,
MailChimp, GivingDNA and other tools.
- Track and report progress using specific metrics.
- Prepares reports and queries upon request for various events,
board reports, donor recognition, grants and statistical reporting
for philanthropy campaigns.
Three years of nonprofit fundraising, customer service or sales
experience required. Demonstrated experience, success and
responsibility in fundraising. Shown ability to develop strong
relationships and secure individual gifts and meet objectives. Must
possess a Colorado Driver’s License with good, insurable driving
Desired Knowledge, Skills, and Abilities:
Intermediate skills in Windows environment including Microsoft
Office. Ability to conceive, plan and execute a major gifts
program. Strong familiarity with Office and Google Suite products.
Excellent written and verbal communication and interpersonal skills
required. Excellent organizational, planning and time management
skills. High level of discretion and ethical, equitable approach to
fundraising. Proactive in identifying and completing tasks with a
high level of accuracy. Demonstrated, sincere interest in the
mission of the Humane Society of Boulder Valley. Exercises good
judgment when addressing the public, employee issues and
animal-related concerns. Able to maintain confidentiality.
Exemplifies HSBV’s internal values of kindness, collaboration,
ingenuity, trust, optimism and humility.
Work environment is primarily an office setting, sitting at a desk,
using a telephone and computer regularly. May require hours served
on the weekend, evenings and travel. May be required to maintain
availability when away from the facility as directed by the
Director of Philanthropy and Community Relations. Scheduled during
business hours with occasional evening/weekend hours required for
fundraising functions, meetings, events or trainings. Periodically
required to drive on behalf of HSBV.
A pre-employment background check and drug screen are required for
What We Offer:
The anticipated salary range for this position is $68,484 - $76,211
per year. This salary range is the Humane Society of Boulder
Valley’s estimate for this potion and actual compensation will be
based on factors including but not limited to the depth and extent
of relevant experience, education, and additional
training/certifications for preferred skills.
Included in the compensation package:
About the Humane Society of Boulder Valley:
- Paid time off
- Paid sick leave
- Health insurance
- Dental and vision plans
- Life and disability insurance
- Flexible spending accounts for health care and dependent care
- Retirement plan options with employer match
- Employee assistance program (EAP)
- Scholarship program (after meeting minimum service
- Discounts on adoptions, pet food, pet supplies, veterinary
care, and training services
- Complimentary pet boarding
- Paid sabbatical based length of service
The Humane Society of Boulder Valley is a community-supported,
open-door facility that provides shelter, medical care and
behavioral rehabilitation to almost 7,000 animals annually.
Its programs are inspired by its mission to protect and enhance the
lives of companion animals by promoting healthy relationships
between pets and people. Since its inception in 1902, the
Humane Society of Boulder Valley has become one of the most
recognized nonprofit organizations in the community and a national
leader in animal welfare.
The Humane Society of Boulder Valley seeks to employ motivated,
innovative, and talented individuals who bring passion, expertise,
and a positive attitude to the workplace. Our employees embody our
internal values: Kindness, Trust, Optimism, Humility,
The Humane Society of Boulder Valley offers equal employment
opportunities to all qualified applicants and employees without
regard to an individual’s race, color, religion, sex, sexual
orientation, gender identity, marital status, age, national origin,
disability, genetic information, ancestry, military status, or any
other status protected by federal, state, or local laws.