Since 1984, Share Our Strength® has led the fight against hunger
and poverty by inspiring and organizing individuals and businesses
to share their strengths. Today, through the No Kid Hungry and
Cooking Matters campaigns, Share Our Strength is ending childhood
hunger in America by ensuring all children get the healthy food
they need. No child should go hungry in America – we’re on our way
to making that a reality and we want you to join us. We’re bold,
creative, always open to new ideas, and 100% dedicated to our
mission. If that sounds like you, we’d like you to consider
becoming part of our team.
In an effort to scale the work of the No Kid Hungry campaign,
Share Our Strength’s mission-focused fundraising teams have
experienced tremendous growth over the last five years from staff
growth to increased revenue targets to the number of tools and
processes necessary to get the job done. With this expansion has
come an increased need for strong, centralized management of the
data and analytics function to ensure all fundraising and
engagement teams across our 80-person department can effectively
target their outreach, implement tailored, mission-focused
strategies, and guide decision making through research, analysis,
and measurement and evaluation.
The Director, Fundraising Analytics is a new role that will
provide strategic and tactical leadership and support the Managing
Director, Constituent Development and Operations with planning and
implementing data strategy, governance, and analytics products and
processes. As the program expands, this role will hire and oversee
a team of 1-2 staff as well as multiple vendor relationships.
Ultimately serving the audience managers in reaching their
ambitious fundraising goals, the Director, Fundraising Analytics is
charged with incorporating a research and analysis foundation into
all fundraising strategies.
The role is preferably based in Washington, DC, but could be
fully remote for the right candidate.
DUTIES AND RESPONSIBILITIES
• Oversee donor and market research projects, both quantitative
and qualitative, to drive insights and deeper understanding of
SOS’s current and potential donor base.
• Consult with audience managers and channel teams within CED
(Direct Response, Corporate, Major Gifts, Prospect Research and
Culinary), internalizing their business models and unique needs and
approaches. Make recommendations according to relevant analytics
methodologies, including quantitative, qualitative, and other
research methodologies in line with short- and long-term
• Lead the implementation of a CED-Department-wide testing program
for online and offline channels.
• Leverage SOS’s suite of CRM and marketing tools and make
recommendations for additional tools needed to support robust
research and analytics, including solutions related to data
quality, data latency, and identity resolution
• Partner with the IT Department and Chief Information Officer to
develop a coordinated approach to selecting, building, and
optimizing data infrastructure (e.g., integrations and data
pipelines, data lakes and warehouses, Business Intelligence or
other analytical tools)
• Partner with IT to co-develop a fundraising data governance
framework that articulates and ensures adoption of organizational
standards and industry best practices regarding information
security and privacy, data quality and management, reporting
standards and definitions, etc.
• Model donor engagement – fundraising, events, email engagement,
volunteering, etc. – and work with audience leads and channel
strategists to increase insight and improve donor engagement.
• Collaborate with audience strategists to develop audience
segmentation strategies. Lead the implementation of audience
segmentation strategies for effective donor acquisition, retention,
upgrading, and ongoing stewardship.
• Evaluate, acquire, and integrate new datasets to support
prospecting and file analysis.
• Ensure tools used for research and analytics are best-in-class
and that staff are trained on technology and process.
• Collaborate with audience and channel managers to ensure all
staff are well trained on analytics tools and products and are
following proper procedures.
• At least 8-10 years of relevant experience applying data and
advanced analytics tools in a business, political, or non-profit
setting, with a focus on fundraising and digital marketing
• Demonstrated management experience; experience in building and
leading high-performing teams of analysts
• Excellent understanding of uses and purpose of engagement
technology and marketing channels, including CRM, Online
Fundraising, Advocacy, and Email Marketing
• Experience with Python or R, or similar analytics and programming
• Familiarity with statistical methods, machine learning
techniques, testing, and predictive analysis in service of
real-world business challenges; familiarity with AWS-based machine
learning / artificial intelligence (ML/AI) applications to help
identify new and unexpected patterns in donor behavior a plus
• Experience with databases and database query languages (e.g.,
• Experience with AWS-based data lakes used to extract, transform,
and load (ETL) data between individual data streams to enable more
nuance data segmentations.
• Ability to understand and interpret stakeholder processes and
data needs, utilizing strong relationship management and
consensus-building skills; ability to build relationships at all
levels of an organization and work successfully with them.
• Experience in the development and implementation of standards,
procedures, and guidelines to support business processes
• Exceptional presentation and communication skills
• Adaptable and responsive to feedback in the development and
creation of new systems and processes.
• Proven ability to excel working independently and as part of a
(virtual/hybrid/in-person) team environment.
• Ease and skill in a remote people management scenario, to ensure
satisfactory work and coaching of direct reports.
• Good sense of humor, accountable to deadlines, and strong sense
of team spirit.
• Demonstrated interest in anti-hunger and anti-poverty issues.
At Share our Strength, we value an individual’s diversity of
backgrounds, experiences, ideas and perspectives. A hallmark of our
history, culture and values has been the organization’s desire to
bring together motivated, intelligent, and talented people to work
together to find and implement solutions to eliminate childhood
hunger. We each come to Share Our Strength with a unique
background, but together we form a team that yields amazing
This shared value of encouraging and embracing diversity in our
organization fosters a workplace and culture that is highlighted
for its innovation, open expression of ideas, and collaboration.
With a strong shared commitment to the organization’s mission, and
a unique blend of individual strengths, we are all working toward
ensuring that each child in America has food where they Live,
Learn, and Play.