Manager of Individual Giving & Membership

The National Archives Foundation is seeking a Manager of Individual Giving & Membership

The Manager of Individual Giving & Membership will manage and oversee the Foundation’s membership and individual giving programs including acquisition, retention, messaging production, and tracking. The manager will lead efforts to steward and grow our national member base using various engagement and solicitation mediums, such as email, direct-mail, in-person, and social media. They will also serve as the primary customer service contact for members and prospective members, and as a key representative of the organization to these constituencies and others. The preferred candidate will bring contemporary strategies for retention and acquisition and have a vision for how to strengthen and expand the membership program. Demonstrated prior success in similar endeavors is highly desirable.

Scope and Responsibilities
This position reports to the Deputy Director of Campaign Operations and collaborates with other Foundation staff, and our National Archives & Records Administration professional staff partners. 

• Manage and oversee all aspects of the individual giving and membership programming (<$5,000 individual giving);
• Design and execute creative membership, small-gift, recruitment, and recapture/retention campaigns to reach short-term and long-term financial and growth objectives for membership (and individual gifts), including the design and implementation of all cultivation, solicitation, and stewardship materials;
• Use research and prospecting skills to continually identify new member and individual donor prospects, and manage a prospect management system to ensure a consistent and strategic approach to top prospects and to steward members to increased giving;
• Create reports on membership activities and track metrics to measure performance and efficacy of tactics and activities;
• Serve as a frontline representative of the organization to prospects and members, and as the primary customer relations contact for members and donors;
• Support the maintenance and integrity of the Development database;
• Other Development or organizational needs as assigned.

Experience and Desired Qualifications

• Bachelor’s degree and 3+ years of membership/fundraising experience required, especially managing successful membership programs;
• Knowledge of fundraising strategies for membership programs, individuals, customer-relations methods, and direct mail and online strategies necessary, and a broad awareness of traditional and contemporary fundraising strategies and techniques preferred;
• Experience with prospect research, pipeline tracking, and fundraising databases (ideally, Raiser’s Edge);
• Exceptional organizational and analytical skills;
• Superior oral and written communication skills, including facility interacting directly and personally with members, donors, and the public; 
• Experience in developing and maintaining strong and positive relationships with donors and volunteer leaders, and in creating structures that support their active involvement in fundraising;
• Experience planning and managing donor events;
• Willingness to approach activities with a positive attitude and proactive working style; and comfort as both an independent worker and in small team environments;
• Comfortable with deadline-driven responsibilities and the capacity to handle multiple priorities at once;
• Ability to work occasional evenings, weekends, and holidays (particularly 4th of July);
• Familiarity with non-profit accounting and ability to work within budgets;
• A strong interest in American history, civic engagement, and/or museums is a plus.

How to Apply:
The position is open immediately. Resumes reviewed on a rolling basis. Salary commensurate with experience. Email resume, cover letter with salary preference, and three references to: Laura Giroux, Deputy Director of Campaign Operations at jobs@archivesfoundation.org

Cultivating an inclusive staff is central to the National Archives Foundation’s focus on advancing equity. Candidates of all backgrounds are encouraged to apply. The National Archives Foundation is an equal-opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.