Assistant Director, Regional Networks
- Employer
- Lehigh University
- Location
- Pennsylvania, United States
- Salary
- Salary Commensurate with experience
- Closing date
- Aug 17, 2022
View more
- Position Type
- Executive
- Fields
- Other Fields
- Employment Type
- Full Time
Lehigh University
Lehigh University is an affirmative action/equal opportunity
employer and does not discriminate on the basis of age, color,
disability, gender, gender identity, genetic information, marital
status, national or ethnic origin, race, religion, sexual
orientation, or veteran status. Lehigh University provides
comprehensive benefits including partner benefits.
The Assistant Director of Regional and Affinity Strategy builds alumni networks and crafts strategic connections for an identified set of regional and affinity-based alumni groups, primarily for our ten tier two and three regional markets and volunteer-driven affinity groups. The Assistant Director manages network social channels, coordinates volunteer activity via phone and Zoom meetings, and serves as a resource for the team in digital outreach. The Assistant Director also manages the team's Net Promoter Score (NPS) post-event evaluation program. The Assistant Director of Regional and Affinity Strategy is a member of the regional and affinity team within Alumni Relations and reports to the Director. This team connects our 85,000 alumni back to Lehigh for a lifetime through communications and digital programs, events, and volunteer opportunities. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.
1. Following the lead of the Director, develop, coordinate,
implement and evaluate programs and projects to promote engagement
through our smaller regional and affinity networks
*Develop and sustain regional and affinity-based communities based
on alumni interest and university priorities, with heavy emphasis
on creating innovative digital networks and leveraging technology
such as webinars, live streaming, crowdfunding and social media to
motivate alumni, parents and friends
*Serve as the lead liaison for assigned regional and affinity
communities and manage all associated events, communications and
outreach
*Assist in overseeing regional and affinity program budgets
*Coordinate the annual Lehigh Lafayette Telecast process by
reaching out and securing hosts and locations, listing events
online and coordinating communications
*Manage the Net Promoter data tracking efforts by organizing and
distributing standard post-event surveys, tracking responses,
sharing responses with engagement and gift officers as needed for
follow up and tracking NPS data in Argos
*Act as the primary point of contact for select affinity groups and
traditional events including the Wrestling Club, Marching 97 and 50
Game Club
2. Execute a regional and affinity-based engagement strategy
*Work with the Director and other Associate Directors to plan and
execute regional and affinity-based strategic plans for each fiscal
year, emphasizing University-wide collaboration
*Assist in the oversight and evaluation of the strategy using
metrics and benchmarks developed for the process, especially NPS
scores
*Form strong relationships with other members of the Development
and Alumni Relations team in order to effectively plan and execute
strategy
3. Manage regional and affinity network volunteers
*Develop and maintain an efficient volunteer structure or point of
contact for assigned groups
*Recruit and retain regional and affinity volunteers as
needed
*Meet with volunteers regularly - mostly via phone and Zoom - in
order to maintain positive working relationships
4. Collaborate with volunteers to plan and coordinate
volunteer-driven and traditional events
*Monitor communication channels that allow volunteers to manage
their events directly and maintains brand and activity
consistency
5. Drive marketing and communications for regional and affinity
engagement
*Leverage digital media and virtual communications to strengthen
regional and affinity networks
*Own content for 15-20 regional network webpages and monitor
volunteer-driven social media
*Collaborate with communications team to develop effective regional
and affinity communication strategies and marketing plans
6. Travel to represent Lehigh as needed and assist the Development
and Alumni Relations team with all-hands-on-deck events such as
Reunion, First Year Student Rally, Incoming Student Send Offs,
etc
Grade: 8 – 40
Position Number: S76170
Special Considerations
The duties of this position may allow the employee to work partially remote as deemed appropriate by the supervisor.
Occasional travel, evening and weekend work
Qualifications
Bachelor's Degree or equivalent combination of education and experience
One to three years related work experience
Experience in higher education or non-profits preferred
Experience building social media channels
Adept use of digital communication preferred
Excellent communication and interpersonal skills
Solid analytical, decision making and problem solving skills
Ability to complete projects on time and on budget, and report on status and progress
Excellent computer skills with experience using word processing, spreadsheet, database and presentation software
Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position
All Lehigh faculty and staff are required to be fully vaccinated and receive a booster shot six months after their second vaccine; unless they receive an approved medical or religious exemption from the requirement.
Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.
#DF
Apply Here: https://www.click2apply.net/p7lVwzf5PZklVcjByCNWnL
PI186092741
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