Data Analyst

The Supportive Housing Network of New York

The Supportive Housing Network of New York (the Network) represents more than 200 nonprofit organizations that have created over 55,000 units of supportive housing across New York State. The Network uses advocacy, public education, training, technical assistance, research, and policy analysis to increase the public's understanding of supportive housing – affordable housing with voluntary services for formerly homeless people with disabilities and special needs. The Network identifies and shares best practices that continually improve the model’s effectiveness and, most importantly, encourages the creation of enough supportive housing to end homelessness among the most vulnerable New Yorkers. Currently, our members are adding thousands of units of supportive housing per year under two historic initiatives: the State’s Empire State Supportive Housing Initiative (ESSHI), creating 20,000 units, and the City’s NYC 15/15, creating 15,000 units, both over fifteen years.

Job Description

The Data Analyst is full-time, based in New York City, and will report to the Director of Policy and Planning. This position will own all aspects of the Network’s data collection, database management, and data analysis, with regards to the existing supportive housing portfolio and the upcoming pipeline.

The Data Analyst should be a data storyteller, who will work closely with our policy, advocacy, and communications teams to ensure that we have relevant, accurate and compelling data to support the organization’s efforts. They will design and present regular reports to our staff and members, as well as package data appropriately for published reports, presentations, testimony, and press as needed.

The Network is currently using an antiquated Microsoft Access database to track housing data and plans to begin conversion to Salesforce, with an outside implementation consultant, in the next year. In supporting the conversion, and working with the Network staff and consultant, the Data Analyst will have the opportunity to help shape our Salesforce buildout to best meet the organization’s needs. They will be responsible for transitioning the existing housing data in Access over to Salesforce, helping lead all aspects of the housing data migration and platform configuration with staff and consultant. Once the organization is fully converted to Salesforce, the Data Analyst will be responsible for maintaining data integrity, as well as proposing and managing system enhancements as needed.

Depending on the Data Analyst’s skills and interest, there is flexibility in the role to include writing policy reports, drafting and delivering testimony to City Council, and coordinating and facilitating meetings with members and government partners. However, these are not essential functions of the position and will not be required.

Core Responsibilities

• Own the development and maintenance of the Network’s housing data infrastructure, which will ultimately be in Salesforce.
• Working with colleagues, investigate and understand business needs, document them, devise solutions, and project manage Salesforce configuration and system enhancements related to housing data.
• Track the supportive housing development pipeline and details of specific projects as they progress and enter new data in the database. Data collection methods include: regular meetings with government funders, contact with developers, and internet research.
• Ensure excellent data quality by conducting systematic reviews of data for existing supportive housing programs.
• Proactively identify and propose alternatives to improve the consistency and accuracy of the Network’s housing data.
• Analyze and synthesize data to surface trends and information related to the supportive housing industry in New York State.
• Respond to data queries from members, government partners, funders, and the media.
• Design and configure dashboards to meet the changing needs of the policy and advocacy team.
• Prepare tables, graphs, and other data visualization for inclusion in fact sheets, reports, and presentations for internal and external audiences.
  • Assess functionality of Excel for the organization’s data analysis and visualization purposes and make software recommendations as needed.
• Coordinate, administer, and analyze surveys of Network members as needed.
• Alongside Network staff, provide hands-on assistance with the planning and implementation of the Network’s annual events: the Gala (600+ attendees), the Conference (1,600+ attendees), the Annual Meeting (120+ attendees), and Lobby Day in Albany (100+ attendees).

Optional Additional Responsibilities:

• Contribute to the writing of reports and fact sheets.
• Draft and deliver testimony to City Council.
• Assist with coordination and facilitation of advocacy meetings and member working groups.

Required Qualifications

• At least one year experience in a data analyst position or similar role
• Database management experience, Salesforce preferred
• Either a background knowledge of affordable housing development and finance or a demonstrated ability to learn the language and complexities of a technical industry

Preferred Qualifications

• Demonstrated commitment to issues of homelessness and/or affordable housing
• Public policy experience

Required Skills

• Strong quantitative skills, including ability to manage large datasets
• Detail-oriented, demonstrates accuracy and thoroughness
• Excellent project management; thinks ahead, estimates time required for tasks, communicates challenges early and often with supervisor and team members, and looks for solutions
• Strong research, communication and analytical skills
• Demonstrates initiative and ownership of quality work product
• Open to input and feedback
• Strong Excel skills, including ability to perform V-lookups and Pivot Tables
• Proficiency in other Microsoft Office applications (Outlook, Word, PowerPoint)
• Ability to work as part of a team as well as execute projects independently
• Creates and supports an environment which fosters teamwork, cooperation, respect and diversity

Compensation and Benefits

• Salary range: $73,000 - $84,000. Exact salary commensurate with experience

• 100% employer covered medical, dental, vision, and life insurance
• 403b retirement plan with employer contributions
• Hybrid work schedule
• Generous PTO & winter holiday office closure
• Office closes at 1pm on Fridays

How to Apply

Please send resume and cover letter to jobs@shnny.org. Please include “Data Analyst” in the subject line of your email. No phone calls, please.

Equal Opportunity Employer

The Network is an equal opportunity employer. No individual will be discriminated against on the basis of race, color, age, gender, sex, genetics, sexual orientation, creed, religion, national origin, citizenship status, disability status, protected veteran status, political or union affiliation, or marital status. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, compensation, benefits, leaves of absence, training and apprenticeship, employee development, promotion, demotion, transfer, lay-off, recall and termination.

The Network is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our employees are the most valuable assets we have as an organization. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression and unique talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and achievements as well.